Great Khan's Mongolian Grill San Bernardino

I’ve eaten here before and the food is not bad, however on Google it says they’re open at 10:30 and when I get there at 10:32a, I was told they didn’t open till 11a. 🤔

Atmosphere: 1

Food: 4

Service: 1

The cook didn't like me because I sat down to wait for my food. This mall is never going to be good

Extremely watered down, bland and flavorless; I’ve had Mongolian BBQ and this is definitely NOT it! Extremely disappointed because it was close to $20 for the bowl! Unacceptable! This has to be heard and things have to change to keep customers loyal!

Atmosphere: 3

Food: 1

Service: 2

Visiting the IE at our kids home and we decided to order some magnolia BBQ. We want pick up so we knew the customization options would be limited. Great Khan’s was my daughter recommendation. Son in law recommended another in the area. We ordered and took the drive and although it didn’t disappoint it didn’t wow us either. The noodles were good the meat wasn’t tough. But overall just lacked a burst of flavors. Maybe someday we will go in to the restaurant and rate service and ambiance. For now solid mid road experience and food.

Atmosphere: 3

Food: 3

Service: 3

Food poisoning for 2 days. Got the pork and beef, it tasted good, but I got sick.

Went to this restaurant at the mall in San Bernardino. Ugh! Never again the meats were mostly fat, there wasn’t anything resembling Mongolian sauce. Garlic, chilis, oyster sauce & lemon juice. ???The noodles were gross & chewy

phenomenal service

The only thing I believe that this restaurant needs is that when purchasing online they should really secure the food before given to the door dasher or whomever picks it up! I would appreciate it more if they would and I would feel more secure to eat my food🙂 Not saying one would mess with the food just for security purposes⭐️

Change ur hours u do not close at 8:30 you close at 7:30

So me and my family like to come here but I don’t know what happened today because usually the staff is pretty nice but today they were really rude and not friendly.And also my grandma accidentally dropped something into the food containers so we tried to get it out of it and they said that we couldn’t get our hands in the containers.But then they told us that we could not grab it because the food goes on the same grill.

Pretty good service and yummy noodles!

Today me and my wife decided to drive 40 mins just to come here as our last couple of visits just for here was amazing, I’m not sure what happened tonight as we are hungry after a little Christmas shopping, the 3 young gentle men very rude and very not nice, a lot of standing around and No rice, I asked were they gonna be able to make some, they said no because it takes to long and they are trying to leave when they are closed. Very unprofessional, grill was not cleaned and we asked if they could clean the grill before putting our food down and they said no it stays like that, but after we got our food they cleaned and looked at us and laughed, never in my life have I been treated like that, I or I should say we will not be coming back

Horrible service
Portions were extremely small
My son got two pieces of vegetables a small portion of meat in hopes of getting more noodles.He then receive his box half way full.When asked why and if they can please add more noodles we were turned away with bad attitudes..spent almost 40 dollars on 1 1/2 bowls.
The customer service representative and cook were both no help and rude!
Never coming back

Don’t give any noodles the cooks are disrespectful way to overpriced for the portions

Great food. The food can't get any better.

Atmosphere: 5

Food: 5

Service: 5