Jesse the Manager is on point and is a great at multitasking. Very quick and efficient and courteous, His staff also compliments in the aid of excellence servive
Atmosphere: 5
Food: 5
Service: 5
Apryl Green
Food was good and the service was even better.
Atmosphere: 5
Food: 4
Service: 5
Zeda Clark
They ignore you when you inside the store and cater more to the drive thru..big facts
Atmosphere: 5
Food: 5
Service: 2
Hector G
They only concentrate on taking drive tru orders and ignore the people that go inside to order.
Service: 1
Latasha Montez
I visited this store with my husband for a late night food run. It was 10:40pm on May 9th. We ordered alot of food and were able to use coupons. The food was hot, the service was great. The young Mexican girl was super friendly and fast. This is the best Jack n box I have been too around town. I recommend
Food: 5
Service: 5
Carmen Salazar
Went to the Fontana location on cherry and foothill Blvd. The service was great. The woman that worked the drive through was very friendly. I wish I got her name because her upbeat attitude stayed with me all day.
Atmosphere: 5
Food: 5
Service: 5
Rosaura Gonzalez
I love the service, all the staff super friendly and the restaurant very clean and organized I will come more often and I really recommend you guys come here to see the music very relax. Thank you Jack in the box you have a great team in this location.
Atmosphere: 5
Food: 5
Service: 5
Edgar Jr
This jack was fast and the food was delicious 😋 I went for breakfast and coffee and it honestly change my morning. Thanks ladies and gentlemen ☺️
Atmosphere: 5
Food: 5
Service: 5
Gloria Caswell
I always come here I actually just left there’s an older lady at the counter right now that forgot some of my food I sent my son to go back hopefully they give it us the day crew is really nice now that night crew is something else also the number they have listed is either wrong or it’s just always busy
Mrs. Very friendly and the grill burrito is delicious😍
Atmosphere: 5
Food: 5
Service: 5
D' Son Sabor Band (Los Angeles)
Price is pretty good nice place
Atmosphere: 5
Food: 5
Service: 5
Josephine Gaytan
Attention Jack-in-the-box Customers, I had the worst experience at Jack-in-the-Box this morning at 3:28 AM. I ordered four meals and a few separate items, totaling $63, and guess what? They forgot one of my Bacon Ultimate Cheeseburger meals! I called to let the store know and a lady named Elisa answered the phone on the other end, I let he know that I was missing one of the bacon, ultimate cheeseburger meals, she was so so adamant that she packed everything correctly. I kept telling her it was missing, but she just didn’t want to get it, she kept over talking me didn’t let me get a word in, she had to be right, she kept getting louder every time said something about the missing meal, she was very rude and unprofessional. She even said she’d check the cameras, and prove she packed everything up, I kept repeating my order and someone In the background of jack-in-the-box said yes it was missing that meal, after all this time and This lady Elisa knowing the meal was definitely missing she told me there was nothing she could do! She couldn’t make the mail to handed to me. She couldn’t even give me a refund. She couldn’t do anything like are you serious! I was like, "How am I supposed to give everyone their meals when one person is missing their meal? That’s just not fair!" But she didn’t care at all. She said I had to deal with it in the morning with the lead supervisor and then after all this time arguing back-and-forth, she had the audacity to just hang up in my face!!!! I called back and no answer so, at this point, I was already frustrated and irritated because now I have to deal with it in the morning I expected way better service from Jack-in-the-Box, but this lady, Elisa, should not be working the overnight shift if she can’t do her job right. It was such a frustrating experience! Because of this, one person didn’t get their meal, so no one could enjoy their meals. It’s just rude to eat in front of someone who’s missing out. I will NEVER go back to this Jack-in-the-Box location again! As long as I see this lady Elisa at the window I will keep passing, I’ve never dealt with such trash service before, and I’m never stepping foot in that place again. If you care about your time and cash, just skip this joint. Worst service ever!
Atmosphere: 1
Food: 1
Service: 1
valeria oliva
Bad service food comes cold, only get half of my order and don’t get no dressing and this is not the 1st time it happens it’s been the 4th time
Jesse the Manager is on point and is a great at multitasking. Very quick and efficient and courteous, His staff also compliments in the aid of excellence servive
Atmosphere: 5
Food: 5
Service: 5
Food was good and the service was even better.
Atmosphere: 5
Food: 4
Service: 5
They ignore you when you inside the store and cater more to the drive thru..big facts
Atmosphere: 5
Food: 5
Service: 2
They only concentrate on taking drive tru orders and ignore the people that go inside to order.
Service: 1
I visited this store with my husband for a late night food run. It was 10:40pm on May 9th. We ordered alot of food and were able to use coupons. The food was hot, the service was great. The young Mexican girl was super friendly and fast. This is the best Jack n box I have been too around town. I recommend
Food: 5
Service: 5
Went to the Fontana location on cherry and foothill Blvd. The service was great. The woman that worked the drive through was very friendly. I wish I got her name because her upbeat attitude stayed with me all day.
Atmosphere: 5
Food: 5
Service: 5
I love the service, all the staff super friendly and the restaurant very clean and organized I will come more often and I really recommend you guys come here to see the music very relax. Thank you Jack in the box you have a great team in this location.
Atmosphere: 5
Food: 5
Service: 5
This jack was fast and the food was delicious 😋 I went for breakfast and coffee and it honestly change my morning. Thanks ladies and gentlemen ☺️
Atmosphere: 5
Food: 5
Service: 5
I always come here I actually just left there’s an older lady at the counter right now that forgot some of my food I sent my son to go back hopefully they give it us the day crew is really nice now that night crew is something else also the number they have listed is either wrong or it’s just always busy
Very clean
Restaurantji Recommends
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Mrs. Very friendly and the grill burrito is delicious😍
Atmosphere: 5
Food: 5
Service: 5
Price is pretty good nice place
Atmosphere: 5
Food: 5
Service: 5
Attention Jack-in-the-box Customers,
I had the worst experience at Jack-in-the-Box this morning at 3:28 AM. I ordered four meals and a few separate items, totaling $63, and guess what? They forgot one of my Bacon Ultimate Cheeseburger meals! I called to let the store know and a lady named Elisa answered the phone on the other end, I let he know that I was missing one of the bacon, ultimate cheeseburger meals, she was so so adamant that she packed everything correctly. I kept telling her it was missing, but she just didn’t want to get it, she kept over talking me didn’t let me get a word in, she had to be right, she kept getting louder every time said something about the missing meal, she was very rude and unprofessional.
She even said she’d check the cameras, and prove she packed everything up, I kept repeating my order and someone In the background of jack-in-the-box said yes it was missing that meal, after all this time and This lady Elisa knowing the meal was definitely missing she told me there was nothing she could do! She couldn’t make the mail to handed to me. She couldn’t even give me a refund. She couldn’t do anything like are you serious! I was like, "How am I supposed to give everyone their meals when one person is missing their meal? That’s just not fair!" But she didn’t care at all. She said I had to deal with it in the morning with the lead supervisor and then after all this time arguing back-and-forth, she had the audacity to just hang up in my face!!!! I called back and no answer so, at this point, I was already frustrated and irritated because now I have to deal with it in the morning
I expected way better service from Jack-in-the-Box, but this lady, Elisa, should not be working the overnight shift if she can’t do her job right. It was such a frustrating experience! Because of this, one person didn’t get their meal, so no one could enjoy their meals. It’s just rude to eat in front of someone who’s missing out. I will NEVER go back to this Jack-in-the-Box location again! As long as I see this lady Elisa at the window I will keep passing,
I’ve never dealt with such trash service before, and I’m never stepping foot in that place again. If you care about your time and cash, just skip this joint. Worst service ever!
Atmosphere: 1
Food: 1
Service: 1
Bad service food comes cold, only get half of my order and don’t get no dressing and this is not the 1st time it happens it’s been the 4th time
Atmosphere: 5
Food: 4
Service: 3
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