Mrs. Very friendly and the grill burrito is delicious😍
Atmosphere: 5
Food: 5
Service: 5
D' Son Sabor Band (Los Angeles)
Price is pretty good nice place
Atmosphere: 5
Food: 5
Service: 5
Josephine Gaytan
Attention Jack-in-the-box Customers, I had the worst experience at Jack-in-the-Box this morning at 3:28 AM. I ordered four meals and a few separate items, totaling $63, and guess what? They forgot one of my Bacon Ultimate Cheeseburger meals! I called to let the store know and a lady named Elisa answered the phone on the other end, I let he know that I was missing one of the bacon, ultimate cheeseburger meals, she was so so adamant that she packed everything correctly. I kept telling her it was missing, but she just didn’t want to get it, she kept over talking me didn’t let me get a word in, she had to be right, she kept getting louder every time said something about the missing meal, she was very rude and unprofessional. She even said she’d check the cameras, and prove she packed everything up, I kept repeating my order and someone In the background of jack-in-the-box said yes it was missing that meal, after all this time and This lady Elisa knowing the meal was definitely missing she told me there was nothing she could do! She couldn’t make the mail to handed to me. She couldn’t even give me a refund. She couldn’t do anything like are you serious! I was like, "How am I supposed to give everyone their meals when one person is missing their meal? That’s just not fair!" But she didn’t care at all. She said I had to deal with it in the morning with the lead supervisor and then after all this time arguing back-and-forth, she had the audacity to just hang up in my face!!!! I called back and no answer so, at this point, I was already frustrated and irritated because now I have to deal with it in the morning I expected way better service from Jack-in-the-Box, but this lady, Elisa, should not be working the overnight shift if she can’t do her job right. It was such a frustrating experience! Because of this, one person didn’t get their meal, so no one could enjoy their meals. It’s just rude to eat in front of someone who’s missing out. I will NEVER go back to this Jack-in-the-Box location again! As long as I see this lady Elisa at the window I will keep passing, I’ve never dealt with such trash service before, and I’m never stepping foot in that place again. If you care about your time and cash, just skip this joint. Worst service ever!
Atmosphere: 1
Food: 1
Service: 1
valeria oliva
Bad service food comes cold, only get half of my order and don’t get no dressing and this is not the 1st time it happens it’s been the 4th time
Atmosphere: 5
Food: 4
Service: 3
Armando Perez
It's my kid's and I favorite place
Parking: The one one 40th Street on San Bernardino
Great food and staff also there chicken sandwiches are great.
Atmosphere: 5
Food: 5
Service: 5
Maria Banuelos
Every single time I order at this location, something is always wrong with my order. I'm either missing things or my order is done incorrectly or the syrup has run out of the sodas and it's just a cup of carbonated water. I work the late night shift and that's when I order after work. It's always the people working during the 2am to 6am time frame. I can't change the location my online order gets sent to and this sucks because I don't want to get my food from here anymore. I've complained to corporate so many time and obviously, nothing has been done about it. Do yourself a favor and get your food from another location.
I’m not sure if i have the correct person on my receipt but there’s this lady who always gives amazing customer service. She is so polite and patient when I’ve had a huge order. She is a hard worker and and is the best example of outstanding service. On my receipt it says her name is Arbelia. Thank you so much! 🙂
Very clean
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Mrs. Very friendly and the grill burrito is delicious😍
Atmosphere: 5
Food: 5
Service: 5
Price is pretty good nice place
Atmosphere: 5
Food: 5
Service: 5
Attention Jack-in-the-box Customers,
I had the worst experience at Jack-in-the-Box this morning at 3:28 AM. I ordered four meals and a few separate items, totaling $63, and guess what? They forgot one of my Bacon Ultimate Cheeseburger meals! I called to let the store know and a lady named Elisa answered the phone on the other end, I let he know that I was missing one of the bacon, ultimate cheeseburger meals, she was so so adamant that she packed everything correctly. I kept telling her it was missing, but she just didn’t want to get it, she kept over talking me didn’t let me get a word in, she had to be right, she kept getting louder every time said something about the missing meal, she was very rude and unprofessional.
She even said she’d check the cameras, and prove she packed everything up, I kept repeating my order and someone In the background of jack-in-the-box said yes it was missing that meal, after all this time and This lady Elisa knowing the meal was definitely missing she told me there was nothing she could do! She couldn’t make the mail to handed to me. She couldn’t even give me a refund. She couldn’t do anything like are you serious! I was like, "How am I supposed to give everyone their meals when one person is missing their meal? That’s just not fair!" But she didn’t care at all. She said I had to deal with it in the morning with the lead supervisor and then after all this time arguing back-and-forth, she had the audacity to just hang up in my face!!!! I called back and no answer so, at this point, I was already frustrated and irritated because now I have to deal with it in the morning
I expected way better service from Jack-in-the-Box, but this lady, Elisa, should not be working the overnight shift if she can’t do her job right. It was such a frustrating experience! Because of this, one person didn’t get their meal, so no one could enjoy their meals. It’s just rude to eat in front of someone who’s missing out. I will NEVER go back to this Jack-in-the-Box location again! As long as I see this lady Elisa at the window I will keep passing,
I’ve never dealt with such trash service before, and I’m never stepping foot in that place again. If you care about your time and cash, just skip this joint. Worst service ever!
Atmosphere: 1
Food: 1
Service: 1
Bad service food comes cold, only get half of my order and don’t get no dressing and this is not the 1st time it happens it’s been the 4th time
Atmosphere: 5
Food: 4
Service: 3
It's my kid's and I favorite place
Parking: The one one 40th Street on San Bernardino
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Curly Fries, Chicken Sandwich
Good food at reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Great food and staff also there chicken sandwiches are great.
Atmosphere: 5
Food: 5
Service: 5
Every single time I order at this location, something is always wrong with my order. I'm either missing things or my order is done incorrectly or the syrup has run out of the sodas and it's just a cup of carbonated water. I work the late night shift and that's when I order after work. It's always the people working during the 2am to 6am time frame. I can't change the location my online order gets sent to and this sucks because I don't want to get my food from here anymore. I've complained to corporate so many time and obviously, nothing has been done about it. Do yourself a favor and get your food from another location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It a very good place to eat
Atmosphere: 5
Food: 5
Service: 5
I arrived at 3:45 a.m., but the woman informed me there was a soft update in progress and she wouldn’t be able to assist me until 4:20 a.m.
Atmosphere: 1
Food: 1
Service: 1
Good service thanks to Eduardo night shift employee. Was satisfied with his customer service ✨
Atmosphere: 5
Food: 5
Service: 5
Coupons are great!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Curly Fries, Slider, Egg Rolls, Bacon Cheddar Potato Wedges, Fries, Sandwich, Burger, Sausage, Two Tacos, Tacos and Onion Rings, Sourdough Jack, Chicken Sandwich, Bacon Ultimate Cheeseburger, Breakfast Sandwich
I’m not sure if i have the correct person on my receipt but there’s this lady who always gives amazing customer service. She is so polite and patient when I’ve had a huge order. She is a hard worker and and is the best example of outstanding service. On my receipt it says her name is Arbelia. Thank you so much! 🙂
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Onion Rings, Egg Rolls, Fries, Chicken Sandwich
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