Jack In The Box

303 E Baseline St, San Bernardino
(909) 453-0656

Recent Reviews

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Aldo Orozco

Well there's just a lot of vaccine out on the ground

tony barber

Tarter-sauceless for days on end ...

So... Instead of selling me an almost $4 fish 🐟 sandwich 🥪, they only sell me approximately $2 gringo tacos 🌮🌮.
Neither are delicious 😋 but both are satisfactory.

Atmosphere: 2

Food: 2

Service: 2

Lisa Angela

Even though there's always a long line it moves fast worth the wait costumer service is good for the area. Sucks they won't take two seperate orders in one car at the drive thru though other than that don't let the area and residents scare u away there foods just as good as any other location hint there's always a line 😉 recommend if ur near by drive thru is always best at this location it's faster

Kid-friendliness: Base line and waterman in San Bernardino

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chicken Sandwich, Jumbo Jack

James Harris

Placed an online order. App said "Your order will be ready in 7-9 minutes. I guess it meant 7-9 minutes after you arrive. When I got there it wasn't packed up or ready and we waited easily 7-9 minutes After our turn at the counter. I still gave 3 stars for service because I could tell that the staff was doing their best and they didn't skimp on the fries.

The food was standard Jack in the Box. The staff was friendly enough. The dining area had the distinct aroma of homeless people. In the future I will restrict my dealing with this location to the drive thru.
Edit 12/13/2024 as requested in their reply I went to the website given and went through all the steps. I'll try to update if anything comes of it.
12/18/2024 They contacted me but basically just said sorry this happened and clarified that the 7-9 minute estimate was NOT supposed to be how long you wait once you get there. No attempt at reparation nor even much of an apology. Seemed mostly like going through the motions. Waste of my time. Going to see if I can downgrade to zero stars.

Atmosphere: 2

Food: 4

Service: 3

Mirella Lozano

Prices are crazy everywhere but still better deals than other local fast foods.

Atmosphere: 4

Food: 4

Service: 3

Roberto Navarro

So rude, and they have taken forever to make the meal. Customer service needs to be worked on.

Atmosphere: 1

Food: 1

Service: 1

Gaby Méndez

They do not respect the terms of the flesh... q??

Joe Vasquez

Sandwiches are made very sloppy not to mention one very small slice of lettuce when you look at the menu on the pictures you would expect to get something that looks like the pictures
But you don't !!! won't come back...

Atmosphere: 3

Food: 1

Service: 3

MARTIN

Worst Jack-in-the-Box ever I don’t recommend you to come here ever. We’ve been here for 40 minutes already. They’re taking really long to get the orders in. Nobody answered in the speaker. 0 stars I even order ahead in the app

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hamburger, Jumbo Jack

Ihateschool 4000

Homeless man tried robbing the place, cops showed up and tazed him

10/10 Amazing entertainment while eating my food

Atmosphere: 5

Food: 5

Service: 5

Tony Shauw

It sucks because they can never get your order right to save their life!!!

Atmosphere: 1

Food: 1

Service: 1

William Powers

Going down hill fast

Atmosphere: 2

Food: 2

Service: 1

Angelique Womack

It is what it is... it wasn't amazing, but it was edible. It was fine. Went through the drive through, service was great. Very friendly and pleasant server at the window.

Food: 3

Service: 5

Nesha God'sDaughter Boone

Added extra pickles and tomatoes to my order and I had 3 pickles and 2 tomatoes and literally 1 piece of lettuce and 1 piece of onion the burger seemed smaller than if I'd not added anything to it smh

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Egg Rolls, Jumbo Jack

Dawn Diggle

I accidentally bought food for a different location on the app and the other location was unwilling to refund. The manager personally called the other store, helped them process the refund and re-placed my order. Food was hot and fresh but otherwise as expected. The 5 stars are for the service.

Atmosphere: 5

Food: 5

Service: 5

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