Jack In The Box

1141 W Highland Ave, San Bernardino
(909) 883-6577

Recent Reviews

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Jeffrey Galie

The women in the purple shirt taking my order is one of the rudest people I've ever met. This interaction happened on 3-20-25 at 3:50pm just horrible service.

Erica Flynn

Great service***!👏

Atmosphere: 5

Food: 5

Service: 5

Kirby! (Kirbz!)

Great food! I had a fish sandwich and a strawberry milkshake! I recommend those items!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Luis Maciel

hello jack in the box, i just wanna say there’s a lady here continues to say “here you go” she forgot my straw and she is very rude, also who ever makes the burgers relax on the mayo its making me say ayo its everywhere thank you food was good tho

Atmosphere: 1

Food: 3

Service: 1

xavier ruiz

This place is always rude, the item on the website is never on their menu. The person did not say thank you or anything just here you go, period. I only go because my wife can’t. I will not go because of their attitude

Atmosphere: 2

Food: 4

Service: 2

Blake

Nice clean restaurant. Smells nice. Nice friendly employee took my order. Burger was great. Great stop to refuel. Accepts EBT. Thank you! ⭐ ⭐ ⭐ ⭐ ⭐

Juan Tello

Since they gotten wings at jacks lately the family liked them this jack in the box place i have come do to its close convince and 4 times already by 7 they are sold out honestly i think they aren't even selling just have them on there menu at this point

Juan Totten

I enjoyed my bacon 🥓 cheeseburger 🍔

Food: 4

Service: 4

Recommended dishes: Burger

Joshua Juárez

Homeless everywhere, they go in and ask for money. And use restroom to clean themselves.

Atmosphere: 1

Food: 4

Service: 5

Elsie Corona (Mama Corona)

I went thru drive thru. The The Lady on speaker was patient clear & nice. Food was warm & I received enough napkins

Atmosphere: 5

Food: 5

Service: 5

Sheena Vagai

Didn't really care for the Double Bonus Combo Meal. The price was fantastic but the Burger wasnt what I expected.. Overall, it was late night so just being open was a plus and everything else was fine....

Atmosphere: 5

Food: 2

Service: 5

J. Castaneda

The manager was very nice and she greeted me with a smile, in the a.m, and at the d-thru.

Parking: There's always parking because there's a market right next door.

Atmosphere: 5

Food: 5

Service: 5

No sleep

They lack common sense here I used my rewards as I am trying to save money and I used that fake thing about $1 curly fries when we donate I didn’t get a thing and thanks too you guys not reading and comprehending I’ll be going hungry tonight thank you I won’t be using jack in the box anymore as this is not the first time it’s happened and I’ve never even gotten a refund from the last time so yeah thank you.

Food: 3

Service: 1

Praying4ever

I didn't rate the atmosphere because I went to the drive thru. The food has gotten better. I'm not sure if it's new management or something else but I liked my food

Food: 4

Service: 4

Recommended dishes: Burger

Michael Fogassy

This store is the closest fast food place to me (though there's a few more options a couple blocks down), and they've never been rude to me, have never said no to any special requests to customize items, and they understand that if my order is $16.31 and I give them $21.31, I want a $5 bill back. They don't stare at me and have to call the manager like most other drive thrus. They have never forgot an item, and only once or twice have they messed something up, like putting cheese on a burger that the ticket is marked no cheese. It's nice to be able to go to a drive-thru in 2024 and get the service you expect: polite workers who behave like they are being paid to provide a service to me.

They provide good service WITHOUT treating me like I should be grateful that they are doing me a favor by even providing any level of service.

Also a friendly reminder that food service workers deserve to be treated properly, too.

The only drawback to this location is that you do sometimes find homeless people hanging out in the parking lot, by the drive thru menus, or at the drive thru exit. The kind that hang out in this area are usually addicts. But I've never seen them hanging out during the hours that the doors are open for inside dining. The store does try to make them leave once they are aware, and I've never seen any act threatening or aggressive, nor am I aware of any incidents here, so don't decide not to get food here if you see any of them hanging around.

Parking: Open parking lot with entrances off a main Street and side street. Drive thru doesn't interfere with parking.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Fries, Jumbo Jack, Fries, Burger, Chicken Pita, Sandwich, Cheeseburger, Curly Fries, Chicken Sandwich

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