Jack In The Box
193 E 40th St, San Bernardino
(909) 883-6737
Recent Reviews
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You guys went above and beyond when there was a small mistake on my order.
You guys are amazing. The manager (Jose is think) professional all the way.
Atmosphere: 5
Food: 5
Service: 5
They only take mobile orders at this location
Atmosphere: 1
Food: 1
Service: 1
Bought breakfast here this morning. When I got to window they tried to give me an iced coffee. I said no and told them what I ordered. She gave me my bag and said everything is in there. Got all the way home opened my food and was completely the wrong order. Had to go all the way back. They had an attitude with me like I did something wrong amd didnt say sorry or offer anything for my trouble. Horrible...do not go here
Atmosphere: 1
Food: 1
Service: 1
Good fresh curly fries
Atmosphere: 4
Food: 4
Service: 4
They get my food right at 1am
Atmosphere: 4
Food: 3
Service: 4
If i could give this jack in the box zero stars i really would this place never has anything they claim their always out of something because they don’t want to make it, the staff is very unprofessional, their always yelling through the intercom, they tried charging me for sauces, & they always get the orders wrong.This place is the worse.
Atmosphere: 1
Food: 1
Service: 1
The best Oreo 🍪 milkshake!👍🏼🤗 GOOD customer service, the cashier is very patient with me trying to figure out what I wanted to order,
And the 🍟 were perfect
Atmosphere: 5
Food: 5
Service: 5
This is a place for me for a quick snack too tacos, egg rolls, and curly fries
Atmosphere: 5
Food: 5
Service: 5
There “system is always down 30 min before they close” this is the 3rd time I pass by n that’s there excuse bad service
Service: 1
This establishment never has mozzarella sticks. 2nd time I go there, and on a weekend they don't have mozzarella sticks. This is bad management 101.
Restaurantji Recommends
This place are nice and positive...
Atmosphere: 5
Food: 5
Service: 5
Order taker missed the first thing I ordered, and despite asking for NO TOMATOES on my 2nd item, there were tomatoes AND I didn’t receive the 2 Tacos I Paid for. Staff seemed to be hanging around the Managers office joking and laughing.
FAIL!
Atmosphere: 2
Food: 2
Service: 1
My order was messed up twice before they got it correct.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Sandwich, Santa Fe Salads
The worst jacks ever. Call me a Karen I do not care. The employees here are so disrespectful. One in particular named “Anthony”. Very rude & entitled. My experiences here are always bad when he’s serving. I mainly went to this Jack’s because I have an autistic child. She is a picky eater, and her safe foods have always been chicken nuggets.( which I know she’s eat EVERY TIME) so per usual I ordered her a meal through the app. Went to receive my order & was met with the most distasteful employee. One when I realized my order was wrong I informed him. He started shouting at me. When I stopped him and told him I needed a manager because there’s no way he’s talking to a customer like that for no reason. The manager came out (Luz) she claimed for his tantrum that I had to receive was because he’s stressed. That’s absolutely no excuse what so ever. Go home if that’s the case. I left trying to let the situation be. I get home & see that I’m missing items. I called the store back. The same employee answered and I asked to speak again with the manager and he said there wasn’t one. I then had to drive all the way back. It’s raining outside. I go & got my refund. Wasted gas on what they should have has ready and correct when it was in fact a mobile order. Sad that these employees are the type that want more pay.
STORE IS NOT OPEN UNTIL 4AM LIKE THE SIGN SAYS
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