Jack In The Box

4020 University Pkwy, San Bernardino
(909) 880-1257

Recent Reviews

Sort by
Luz Maria

Good service, the burgers are delicious, I recommend the onion rings instead of the fries.

Sammy Wells

The food is great and the employees are very respectful. love the jalapeño poppers.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Jumbo Jack

Michelle Speed Chang

Food was hot and ready no errors with the order

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Grenna Jeen

Paid for two additions of bacon on my sandwich and got half of one soggy slice. Pathetic. Give me my money back.

Jacob Sanchez

I went to the drive thru today at around 6:00PM. The person on the speaker said, “what?” In the rudest voice. I then asked for sauce for my order and she said, “you can remind me at the window.” I told her she was being rude and she said she wasn’t and that I told her to repeat herself. Im not sure if it’s a generational thing or what, but I’m assuming this was a younger person on the speaker. Unfortunately, this person needs more training on customer service, and unfortunately I cannot recommend this location for the lousy customer service.

Atmosphere: 1

Food: 1

Service: 1

Matthew Sugarman

Super easy to order on the app and pick up in the drive thru.

Food: 4

Service: 4

Jacob Ponce

Ordered my food through the app waited 40 mins after to receive my food there was no one inside or in drive thru for it to be taking this long

Atmosphere: 1

Food: 1

Service: 1

Gabriel Godinez

They didn't give me what I asked for

Atmosphere: 5

Food: 3

Service: 2

Nina .S.

Times I've went around the evening status, it's always chill

Atmosphere: 5

Food: 5

Service: 5

Desire Flores

I walked in and stood by the register for about 5 to 10 min. While the employees walked by and never acknowledged us . I turned around and walked out! 😡😡

Atmosphere: 1

Service: 1

Joel “JoJo” Thompson

Always gets my order wrong I called once and was told no manager on duty

Adan Nunez

The food was great even at later at night. Service was fast and everyone was helpful

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Ultimate Cheeseburger, Burger

Bobby “DJ RENEGADE” Ortiz

Why does your pre-recorded person speaking through the intercom @:the drive thru greet me with a normal American voice and then suddenly the actual live employee sounds like they just entered the country yesterday from a Spanish speaking country?

Food: 3

Service: 2

Recommended dishes: Burger

Nelson Garcia

Maggie had the greatest service at 12 midnight with fast pace reaction and a smile to top it all off! Wonderful service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Even Crazier Space Dust

Would give less if I could. Depressing, too expensive, feel like I have to take out a second mortgage on the house just to eat. Order $30 worth of food and all I get is one ranch and one barbecue. Embarrassing. Avoid fast food if you can, your wallet will thank you. Also, the lady running the shift is extremely rude and snappy, I shouldn't be made to feel like I'm interrupting or being an inconvenience, especially being a customer. Do better.

Atmosphere: 1

Food: 2

Service: 2

Loading...