Jack In The Box
4020 University Pkwy, San Bernardino
(909) 880-1257
Recent Reviews
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Good service, the burgers are delicious, I recommend the onion rings instead of the fries.
The food is great and the employees are very respectful. love the jalapeño poppers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Jumbo Jack
Food was hot and ready no errors with the order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Paid for two additions of bacon on my sandwich and got half of one soggy slice. Pathetic. Give me my money back.
I went to the drive thru today at around 6:00PM. The person on the speaker said, “what?” In the rudest voice. I then asked for sauce for my order and she said, “you can remind me at the window.” I told her she was being rude and she said she wasn’t and that I told her to repeat herself. Im not sure if it’s a generational thing or what, but I’m assuming this was a younger person on the speaker. Unfortunately, this person needs more training on customer service, and unfortunately I cannot recommend this location for the lousy customer service.
Atmosphere: 1
Food: 1
Service: 1
Super easy to order on the app and pick up in the drive thru.
Food: 4
Service: 4
Ordered my food through the app waited 40 mins after to receive my food there was no one inside or in drive thru for it to be taking this long
Atmosphere: 1
Food: 1
Service: 1
They didn't give me what I asked for
Atmosphere: 5
Food: 3
Service: 2
Times I've went around the evening status, it's always chill
Atmosphere: 5
Food: 5
Service: 5
I walked in and stood by the register for about 5 to 10 min. While the employees walked by and never acknowledged us . I turned around and walked out! 😡😡
Atmosphere: 1
Service: 1
Restaurantji Recommends
Always gets my order wrong I called once and was told no manager on duty
The food was great even at later at night. Service was fast and everyone was helpful
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Ultimate Cheeseburger, Burger
Why does your pre-recorded person speaking through the intercom @:the drive thru greet me with a normal American voice and then suddenly the actual live employee sounds like they just entered the country yesterday from a Spanish speaking country?
Food: 3
Service: 2
Recommended dishes: Burger
Maggie had the greatest service at 12 midnight with fast pace reaction and a smile to top it all off! Wonderful service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Would give less if I could. Depressing, too expensive, feel like I have to take out a second mortgage on the house just to eat. Order $30 worth of food and all I get is one ranch and one barbecue. Embarrassing. Avoid fast food if you can, your wallet will thank you. Also, the lady running the shift is extremely rude and snappy, I shouldn't be made to feel like I'm interrupting or being an inconvenience, especially being a customer. Do better.
Atmosphere: 1
Food: 2
Service: 2
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