KFC

905 N Waterman Ave, San Bernardino
(909) 956-1278

Recent Reviews

Matt The rat

My Mac and cheese bowl was very salty, forgot to put any sauces, including the ones we paid extra for. The rolls were hard and overcooked. I will say that the staff was nice enough and the restaurant was clean. Be careful if you’re going to this location. This part of 9th street has so many potholes I had to dodge. Additionally there was like gravel in one of the ramps to enter the parking lot and it was real busted when I went.

Atmosphere: 4

Food: 2

Service: 4

Anahi Perez

Very good service, thanks to the cashier Maria L, very friendly and fast, recommended. ☺??

Atmosphere: 5

Food: 5

Service: 5

Brisa Saldana

We spent almost $20, asked for fresh food,got really old tenders, hard biscuits only good was mash potatoes and the nuggets looked like popcorn chicken and not fresh,this is very infuriating because I told the cashier to make sure my food was fresh ...Never coming here again!!

Atmosphere: 2

Food: 2

Service: 3

Scott Roach

Sticky seat and table. Food was fresh but prepped poorly. Broken soda machine. Approached by pan handlers and loitering all around the business. Really sad to see.

Atmosphere: 2

Food: 2

Service: 2

Christine Zerbel

They have stepped it

Atmosphere: 5

Food: 5

Service: 5

Adrian Flores

Meh service

Carolyn Kelly

Nee place that opened up near me. Do not like the app though and when I tried here for the free wrap, it didn't take the app.Kid-friendliness: Nice people working there!

Atmosphere: 5

Food: 5

Service: 5

Khoai Tobar

Area not great. Many homeless around. The lady that took the order from a customer in front of me and me, she was very,very, nice and very patience manners.

Atmosphere: 4

Food: 4

Service: 5

Kevin Williams

The food was good and the service was great?

Robert Grayson

On two separate occasions ordered a family meal was told they only had legs and thighs yet still charged full price and food wasn't even

Atmosphere: 1

Food: 3

Service: 1

David Buck

I’ve ordered twice in the last two weeks. Both times order was wrong. Unable to contact store his phone just rings and rings with no one answering. The last time I was only given half of the order I placed the delivery driver did not speak English at all, and his phone was turned off after the delivery. Do not order from this place. The order will be wrong and you’ll have no way of getting it corrected.

Atmosphere: 1

Food: 1

Service: 1

909 Drakeo

Ordered a hour and a half before closing and they stated they only had 1 chicken sandwich for the rest of the night ?‍♀️

Atmosphere: 1

Food: 1

Service: 1

olga ramirez

I don't understand how you can't add items at the window. Worst customer service ever. Things have changed since I last worked there 30 years ago

Atmosphere: 3

Food: 4

Service: 1

Nicole Pratt

It is wonderful to have something different closer to home. I ordered online and it wasn't much of a wait when I got there to pick it up. Only complaint is they forgot the sauces that were supposed to be in the family deal. Other than that food was good and fresh.

Atmosphere: 5

Food: 5

Service: 5

Henry T.

Wow, I can't believe I'm writing this but I needed to put this place on blast. I placed my order and everything went fine. The food was fine. However, as I'm sitting in the dining area enjoying my meal the employees came into the dining area for a break (5 employees). An elderly female customer walks in and they tell her that the front registers are down because they needed to reset them. Ok that's fine. But then they tell her that if she wants to be served she will need to go through the drive through window. She asks if she needed to walk around to the drive through and they said, yes, if you want to be served. I could not believe what I was seeing and hearing. The lady reluctantly made her way around to the drive through window where she had to wait for a couple minutes before one of them (assuming the supervisor) left the lobby and walked over, annoyed, to the drive through window. The customers order was take by one of the five sitting in the lobby. Once they took her order she had to wait and asked to come inside to sit down. They obliged her but she had to wait for them to come around and open the locked lobby door for her. Now the customer was adorable and while clearly bothered by this was not nearly as bothered as I am as I write this but this was wrong!!!! They could have served this elderly customer in the lobby and handled the transaction at the register at the drive through window. So sad. Not good customer service. Lazy!!

Load More