Lotus Restaurant

258 E Baseline St, San Bernardino
(909) 383-1526

Recent Reviews

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Tin Nguyen

Though the stir fry noodle is awesome, the Pho isn’t. I tried to order Rice with Chicken and they said they are out of chicken, like how they are out in middle of a day???

Atmosphere: 3

Food: 3

Service: 4

Takkari Donga

I normally don’t write reviews, but I feel others should know about my experience here. Before writing this I was checking other reviews and found out the same thing happened 3 months ago.

I ordered 3 items for pickup. The total on their website came to about $20.50. When I went to pay, the man at the counter showed me a total of $30 on his calculator. I questioned it and even re-added the items on the same calculator, which still came to $20.50. Then he pressed a “tax” button and claimed it was $29. That didn’t make sense, but I paid anyway.

When I got to my car, I realized they had effectively charged me around 40% tax. I called the manager, who admitted the website prices were outdated and said the total should be $24 before tax. Even with 8% tax, it still wouldn’t come close to $29. I went back inside, and they re-did the math together, the correct total came to $26. The manager was apologetic, but the man at the counter rudely opened the cash drawer, handed me $3 back, and signaled for me to leave.

To make matters worse, the receipt they gave me had no price breakdown or tax listed—just a total. When I asked for it back, they wrote $26.50 by hand on the back of it.

The whole experience felt dishonest and unprofessional. Even if the food were great, I can’t return to a place where the staff tries to overcharge customers and only refunds money when caught. My advice: request them an itemized receipt and double-check the tax on the total price before paying.

Service: 1

Main Email

I’ve been coming here for 6 years, and the quality is just as amazing as day one.

Atmosphere: 5

Food: 5

Service: 5

Fleur Ramsey

Affordable and worth every penny.

Atmosphere: 5

Food: 5

Service: 5

Minara Pervin

Really enjoyed the overall experience.

Atmosphere: 5

Food: 5

Service: 5

SAUCE-DOMORENO KIANA RAELENE

This place has a unique warmth that’s hard to describe.

Atmosphere: 5

Food: 5

Service: 5

TravelLin (Lin)

The staff were friendly and the food was nicely presented and tasted great. I ordered the shrimp and pork spring rolls along with the D1 rice vermicelli noodle combo. The spring rolls were tightly wrapped and paired with a flavorful sauce. Each component of the noodle combo was good on its own, but personally, I’m not a fan of noodles mixed with sauce—I usually prefer soup noodles. I’ll definitely come back to try something different next time!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Spring Roll

Nathalie

Went on a Friday at 5p and it was surprisingly empty. Location, as others have mentioned, not the best. Sketchy area and sketchy customers coming and going. Food was bland for my liking but once you add hot sauce it give it a bit of flavor. Thai tea also had no flavor. The boba tasted okay but like it had been sitting for long. Service was great though, didn't feel rushed to order and everything was calm. Very mom and pop. Good for a quick bite and cheap eats. Menu was in Vietnamese and translated to Spanish which I thought was interesting. Many tables inside and plenty of room.

Atmosphere: 3

Food: 3

Service: 5

Bernice A.

Vegan pho 10/10 I dined in

Atmosphere: 5

Food: 5

Service: 5

Lindsay Musicant

It's a very quiet place, very nice.I'm very mom and pop restaurant the man working very fast 🏃‍♂️ 👌 😀 and great with service have stuff for veggian people as well roommate loved her pho and I did to

Atmosphere: 5

Food: 5

Service: 5

Ryan Hunt

Great authentic Vietnamese food at a very reasonable price

Atmosphere: 5

Food: 5

Service: 5

Sandy Delgado

It was good overall. We just felt rushed to order

Cristina Rodriguez

I do not recommend this place in the first place, the food looks old and then the pittance they give you, I agree that everything is expensive, but listen to me, you don't beg for money and then charge the Chinese five dollars in tax for only two dishes, the old men are going too far, I do not recommend it.😡😡

Shunte Wyndham

The food was good, and the Lightly Fried Tofu with Peanut Sauce is definitely worth trying.

Araceli Santos

everything is delicious 😋

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