McDonald's

699 W 2nd St, San Bernardino
(909) 888-1001

Recent Reviews

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Sampootee D.

DO NOT ORDER DELIVERY FROM THIS LOCATION!!!
Ordered through uber eats twice 30 mins apart. First order they gave the driver the wrong item. Second order they only gave the soda. Never ordering at this location.

Food: 1

Service: 1

JONNY ROJAS

Lying to customers saying they no longer have sub folded egg, employees have attitude as if they didn't want to work here. They should leave there personal life at home. McDonald's has gotten worst and worst with there employees. Time for management to do something about it.

Atmosphere: 1

Food: 1

Service: 1

andrew espinal

Love your body don't do this to yourself

Atmosphere: 1

Food: 1

Service: 1

Haylee Anderson

Service is horrible restaurant itself is in the ghetto. Employee justice as rude as manager. If you have to come to this McDonald's make it your last option.

Atmosphere: 1

Food: 1

Service: 1

Tina Chagolla

Can you please fix the time on Google what time they close it says they close at 3:00 a.m. but I've been coming a little bit before 1:00 and they close every time

Esmeralda Lara

It’s always been they had rude customer service. Today I had it though I will NEVER go back there again. After repeating myself and still getting a large frappe after I said that isn’t what I wanted I made sure to check my order before I left. I go back and tell her and she brings me my food in her bare hands!!! Unprofessional and unsanitary but I learned my lesson and will never go back to this site again.

Atmosphere: 1

Food: 4

Service: 1

American Coin Collection Shop

This is a very honest review... The store outside smells like urine and extremely large amount of homeless people rushing you when exiting your car.
Once in side the restaurant it's extremely dirty and homeless people sleeping in corner tables
Or using wifi.
This isn't a restaurant it's a community homeless shelter
The managers are extremely unprofessional along with service times can exceed past 20+ minutes for a basis order.
As managers they want to use profanity at guests.
This location is extremely disgusting and disfucunal along with lack of consideration for guests times who may only have a 30 minute lunch break.

Don't recommend this establishment.... Go at your own risk.... No wonder this place has over 1000 1 star reviews. Honesty speaks volumes.

Atmosphere: 1

Food: 1

Service: 1

Ricky Ruiz

Got here at 12:25am because it said it was open till 3am. Pulled up to the drive thru and played the automated message saying it was closed. This is not the first time this has happened! This business needs to update there hours. There was employees inside the building but they did not say anything over the speaker I sat there for 5 minutes and did this review.

Service: 1

Alejandra Sanchez

We stope to get breakfast after an early morning at the hospital this is my first and last time at this McDonald’s. The service was fast and food well it’s McDonald’s it was hot and we went through the drive thru we parked I got 2 sausage McMuffins with egg and ate one in the car saved the other for later on well later on came by and took my sandwich out of the bag and I could not believe it. There is a big bite I asked my family if they bit it and they all said no i thought well maybe they are not telling me I showed them and they all looked at me and said someone at McDonald’s took a bite of your sandwich my son told me mom throw that out then they all told me to throw it out so I know it was not any of them plus I had the bag of food by my side all the way home and there was nothing else in the bag I took it out of the bag it was wrapped well and there just is no way. I love far so I’m not going back I just posted so you guys check all your food before you leave the area.

Atmosphere: 1

Food: 3

Service: 5

Kyle Kleinstuber

Outlets NO
Refills NO
Bathrooms LOCK
Wifi yes
Location near train and bus station
DO NOT COME HERE.

Kid-friendliness: Sure

Wheelchair accessibility: Yes

Judith Corzo

They take a long time to serve and bring out the food, and they also give wrong orders.

Service: 1

Twizted Mannix

Go through the drive-thru or curb side. Use the app. It's worth it, and if people started using it, then service would be faster. The bums are waiting outside and inside for someone to buy them a meal. This is if you want this mcdonald's to exist. Maybe they should convert to a bigger drive-thru only spot or hire security or be proactive at kicking out non paying customers over a certain amount of time.

Atmosphere: 2

Food: 4

Service: 3

wallace smith

I have had the worst experience at this Mc Donalds than any other restaurant i have ever been to. They charged me extra for Mac sauce on my burger which has never happened before, my fries were old and cold, and they forgot to put sauce in m order for my nuggets. To make it even worst I walked to the drive up window to get sauce that they forgot and the manager himself gave me a super hard time telling me I had to get back in the 10 car line just to get sauce that they forgot. I did not have time be cause I was on lunch and this guy had no understanding whatsoever. Whatever happened to treating customers like people?

Atmosphere: 1

Food: 2

Service: 1

Carla Portillo

They forgot to give me half the order and I had to go thru the drive thru and wait by that time my food got cold what a waste of money

Jacob Sullivan

Really need to get ahold of the homeless problem. Everyday they allow the same two homeless sleep outside. Today they were even blocking the door to get out to by sitting up against it. And always almost get attacked by the homeless lady missing a leg yet she's still always there. I don't blame workers I blame management.

Atmosphere: 1

Food: 5

Service: 5

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