For service and atmosphere I would rate it no stars, the workers are rude and owner is rude as well. Will be going somewhere else now sadly.
Atmosphere: 1
Food: 2
Service: 1
Linda Smith
My family has been a loyal customer at Pizza House for years, but today was really disappointing.
They started adding a $1.50 “box fee” per pizza, even for dine-in orders — which makes no sense. Our group spent over $300 and still felt unwelcome. The lady at the front is rude and makes you feel like you're bothering her for doing her job. The Asian manager is horrible. Bathrooms are nasty. The kitchen looks outdated. They even charge $2 for water out of the sink. Yuck!
It’s sad to see how much this place has changed. Management is horrible. I’ll be taking my business elsewhere. Loyal customers deserve better. God bless and Sayanara Pizza House.
Mary Gonzalez
I have been coming to Pizza House for years but I left very disappointed today. I ordered a family pack and asked for an additional pitcher of ice water and after spending almost $100., they charged me $2.00 for water. I told them that I had just ordered food, why would they charge me for water, I didn’t even buy a cup. I was directed to speak to the owner and I did. I asked if he was the boss and he answered “why” and I explained my frustration. He acknowledged that yes they charge for water and said it was just $2.00. On top of that, they have added an additional fee per pizza for the box, not only do you spend the pizza price but they automatically tag on the additional fee of $1.50 per pizza for wasted cardboard when we are going to throw it away. The boxes are given during dine in. It’s sad that we were treated very poorly and spent easily $300+ because we were a large group. Sadly I will be looking for another pizza restaurant to dine at, because the environment has changed and I find the additional fee per pizza of $1.50 almost like a scam. I will think twice before coming back. They have lost a good customer. Do better and treat people better, it’s not cool To take advantage of people.
Atmosphere: 2
Food: 2
Service: 1
paul simmons
They're not only the best Pizza but the best deal around. I've been a fan of you guys for about 25 years. Thanks for always being good.
Atmosphere: 5
Food: 5
Service: 5
Rich Deiner
Cool place, good pizza and friendly staff. Looked perfect for family party's..
Atmosphere: 5
Food: 5
Service: 5
Anonymous
If I could I will give the customer service rating a 0 star rating. The food is great, but It was a very frustrating experience dealing with the lady serving as cashier today. She was very super unprofessional and lacked direct customer engagement by being on her phone texting, kissing her boyfriend, and not prioritizing the customer’s interaction with the order(s)I had to repeat myself all of times and felt genuinely unconsidered as if I wasn’t there.
(Edit) as of 7/30/25, this lady I mentioned no longer works here and the owner finally took responsibility and fired her or she willingly left. I'm giving them 5 stars for her disappearance. She doesn't represent the spirit and quality of The original Pizza House.
Diana Cornejo
It is my first time here. Really good pizza and all I got there. This place should be full of people always because of the great food and menu. And a very nice place,too. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combination Pizza, Hot Wings, Jumbo Pizza, Medium Pepperoni Pizza, Cheese Bread
AUTO LOGIC
Great hole in the wall. Cheap n good is the demographic
Atmosphere: 2
Food: 5
Service: 3
Jaylene f
I just wish the games worked for the kids
Atmosphere: 5
Food: 4
Service: 5
Sealcoat909 Gypsy
Question.....was this the location of the pizza chalet
Pizza & Asians don't go together let's be clear I love Asian cuisine $30 meal let's be honest Hardly pepperoni literally we saw a cheese pizza they own me pepperoni till this day The hit me up with hidden fee for the pizza box ??? never in my life I would have heard of such evil plus the pizza dough taste & feels like Walmart products like frozen dough the wings are the best wings in the city hands down literally A+ on wings
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Large, Hot Wings
Sharmeise Clarke
The food was okay. But the games kept taking coins and no one was available to help. It's a little out dated.
Atmosphere: 1
Food: 1
Service: 1
Juan reyes
Pizza still taste the same from high school ?
Atmosphere: 4
Food: 5
Service: 5
Debra Nieto
We hadn't been to The Pizza House in a couple years. Pizza was good, Grinder sandwich surprisingly very good, Arcade super disappointing! We went with our grandson he was so excited, a big room of games and only a handful of them actually worked two of them skee ball and the spider took our quarters. When we went to let the workers know he said there wasn't anything he could do about it ? In the end the food was good just don't take the kiddos they will be disappointed.
Atmosphere: 1
Food: 4
Service: 3
Anthony Hernandez
For it being as small as it is you take it with a grain of salt but they have games and you can win ticket and on of the prizes is a lighter, I found that to be super weird when it's for kids? Food was ok they do have two TV's to watch the games prices are decent
For service and atmosphere I would rate it no stars, the workers are rude and owner is rude as well. Will be going somewhere else now sadly.
Atmosphere: 1
Food: 2
Service: 1
My family has been a loyal customer at Pizza House for years, but today was really disappointing.
They started adding a $1.50 “box fee” per pizza, even for dine-in orders — which makes no sense. Our group spent over $300 and still felt unwelcome. The lady at the front is rude and makes you feel like you're bothering her for doing her job. The Asian manager is horrible. Bathrooms are nasty. The kitchen looks outdated. They even charge $2 for water out of the sink. Yuck!
It’s sad to see how much this place has changed. Management is horrible. I’ll be taking my business elsewhere. Loyal customers deserve better. God bless and Sayanara Pizza House.
I have been coming to Pizza House for years but I left very disappointed today. I ordered a family pack and asked for an additional pitcher of ice water and after spending almost $100.,
they charged me $2.00 for water. I told
them that I had just ordered food, why would they charge me for water, I didn’t even buy a cup. I was directed to speak to the owner and I did. I asked if he was the boss and he answered “why” and I explained my frustration. He acknowledged
that yes they charge for water and said it was just $2.00.
On top of that, they have added an additional fee per pizza for the box, not only do you spend the pizza price but they automatically tag on the additional fee of $1.50 per pizza for wasted cardboard when we are going to throw it away. The boxes are given during dine in.
It’s sad that we were treated very poorly and spent easily $300+ because we were a large group.
Sadly I will be looking for another pizza restaurant to dine at, because the environment has changed and I find the additional fee per pizza of $1.50 almost like a scam. I will think twice before coming back. They have lost a good customer. Do better and treat people better, it’s not cool
To take advantage of people.
Atmosphere: 2
Food: 2
Service: 1
They're not only the best Pizza but the best deal around. I've been a fan of you guys for about 25 years. Thanks for always being good.
Atmosphere: 5
Food: 5
Service: 5
Cool place, good pizza and friendly staff. Looked perfect for family party's..
Atmosphere: 5
Food: 5
Service: 5
If I could I will give the customer service rating a 0 star rating. The food is great, but It was a very frustrating experience dealing with the lady serving as cashier today. She was very super unprofessional and lacked direct customer engagement by being on her phone texting, kissing her boyfriend, and not prioritizing the customer’s interaction with the order(s)I had to repeat myself all of times and felt genuinely unconsidered as if I wasn’t there.
(Edit) as of 7/30/25, this lady I mentioned no longer works here and the owner finally took responsibility and fired her or she willingly left. I'm giving them 5 stars for her disappearance. She doesn't represent the spirit and quality of The original Pizza House.
It is my first time here. Really good pizza and all I got there. This place should be full of people always because of the great food and menu. And a very nice place,too. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combination Pizza, Hot Wings, Jumbo Pizza, Medium Pepperoni Pizza, Cheese Bread
Great hole in the wall. Cheap n good is the demographic
Atmosphere: 2
Food: 5
Service: 3
I just wish the games worked for the kids
Atmosphere: 5
Food: 4
Service: 5
Question.....was this the location of the pizza chalet
Restaurantji Recommends
Pizza & Asians don't go together let's be clear I love Asian cuisine
$30 meal let's be honest
Hardly pepperoni literally we saw a cheese pizza they own me pepperoni till this day
The hit me up with hidden fee for the pizza box ??? never in my life I would have heard of such evil plus the pizza dough taste & feels like Walmart products like frozen dough the wings are the best wings in the city hands down literally A+ on wings
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Large, Hot Wings
The food was okay. But the games kept taking coins and no one was available to help. It's a little out dated.
Atmosphere: 1
Food: 1
Service: 1
Pizza still taste the same from high school ?
Atmosphere: 4
Food: 5
Service: 5
We hadn't been to The Pizza House in a couple years. Pizza was good, Grinder sandwich surprisingly very good, Arcade super disappointing! We went with our grandson he was so excited, a big room of games and only a handful of them actually worked two of them skee ball and the spider took our quarters. When we went to let the workers know he said there wasn't anything he could do about it ? In the end the food was good just don't take the kiddos they will be disappointed.
Atmosphere: 1
Food: 4
Service: 3
For it being as small as it is you take it with a grain of salt but they have games and you can win ticket and on of the prizes is a lighter, I found that to be super weird when it's for kids? Food was ok they do have two TV's to watch the games prices are decent
Atmosphere: 3
Food: 3
Service: 3
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