Subway

1588 W Base Line St #104, San Bernardino
(909) 888-4777

Recent Reviews

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John Benton

I went to Subway last night and the worker named Tee deserves recognition. She was the only one working, and even with multiple customer's, she kept her composure and stayed polite the entire time. She communicated clearly with everyone, stayed respectful, and made my sandwich perfectly. She handled the rush by herself like a pro. Great service.

Atmosphere: 4

Food: 5

Service: 5

Samantha Eisele

Just visited Subway and had a great experience with Tamari ( her name tag said Tee) and Sam - they're super sweet and pleasant! Their customers were great too. Service was super fast and the ladies were really nice and helpful.

Atmosphere: 5

Food: 5

Service: 5

Cory G

Great customer service! Raana, Jenny and Danni are great and always in a good mood with a smile on their faces! I definitely recommend subway!

Atmosphere: 4

Food: 5

Service: 5

Miguel Antonio

Raana and Jenifer are very attentive and make it the place feel welcoming and a safe space when ordering with them very wonderful people that work there

Atmosphere: 5

Food: 5

Service: 5

Leticia Valenzuela

Great service ! Thanks to Raana she made sure we left satisfied with our meals ! Always with a great attitude! Thank you

Atmosphere: 5

Food: 5

Service: 5

Cheezi 29 [ESTA]

Jenny was amazing, always with great service & a friendly welcome

Atmosphere: 5

Food: 5

Service: 5

AUTO TUB3

I enjoyed the meatball sandwich from here. I appreciate the service here 🙏. Thank you.

Atmosphere: 5

Food: 5

Service: 5

David Wilkins

When I needed 4 sandwiches they weren't to happy.

Atmosphere: 4

Food: 4

Service: 2

Jamie Holmes

On July 20, 2025 I went to this restaurant with my husband it was around 6:30 pm. When the employee Sam started making my sandwich she was not making it how I asked I asked another employee to make my sandwich and she got mad, as I was talking to the employee making my sandwich Sam came from the back very aggressively asking me what the f word I was saying. I informed her I was not talking to her and that I was talking about my sandwich she kept being aggressive towards me to the point where the employee making my sandwich had to tell her to go to the back so she could finish helping us. On July 30, 2025 I went to the restaurant again with my daughters and my grandson that is 4 years old, we were there for around 15 minutes before our sandwiches were started we got 4 sandwiches in total and they were all made by 1 employee. When we arrived we ended up parking next to Sam, Sam was on a break in her vehicle with her windows rolled up and on her phone. We exited my vehicle and proceeded to enter the restaurant. It was busy so we had to wait to be served. As we were waiting Sam came back in from her break. Around 5-10 minutes after she came in the other employee started making our sandwiches. After our sandwiches were made the other employee proceeded to ring me up so I could pay. Another person came from the back (that I assumed was a manager) aggressively telling the employee that was ringing me up not to serve me and my family. We were confused about who she was talking about including the employee that was ringing me up so she asked who she was talking about and she pointed at me. She then proceeded to say she was calling the police and security saying that harassing an employee was unacceptable. My daughter asked her who she was talking about and who did we harass when Sam started laughing and saying us. Sam then started arguing with my daughter using the f word and the n word and the b word towards my daughter I then made my kids go get in the car I finished paying and that’s when I saw the lady that I thought was the manager taking photos of my family and myself as well as my vehicle. I have coming to this Subway since it opened and I have never had a problem until this young lady Sam started working their. Her customer service is very bad and her language that she chooses to use is even worse. I am disabled and I travel out of my way 25 -30 minutes jus to go to this Subway because the customer service and the food is so high quality until now.

Atmosphere: 5

Food: 5

Service: 1

Jesus Tejeda

Very clean
Very fast
Friendly staff

Atmosphere: 5

Food: 5

Service: 5

Dominga Alegria

Great service. Great people, nice & helpful

Atmosphere: 5

Food: 5

Service: 5

Melissa Aragon

Waited in line for more than 25 minutes when there was only one person in front of me. They take online orders as a priority and take a very long time.

Atmosphere: 1

Food: 2

Service: 1

Joe Lugo

My sandwiches are never toasted when I order online, and they barely put anything in the sandwich, this time it was mostly jalapeños, wilted spinach and bread. Took most the jalapeños out. Ate two foot longs wasn't even close to being full. It was completely covered in black pepper way too much pepper. Jersey Mike's is a million times better.

Paul Marchu

They did not accept the national coupons, bunmer.bummer. I ordered a meatball sub.

Atmosphere: 4

Food: 4

Service: 4

Samantha Martinez

Always clean and fast . Which is great

Food: 4

Service: 4

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