Taco Bell
797 W 2nd St, San Bernardino
(909) 885-8938
Recent Reviews
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As a third-party delivery driver/partner, the service I received at this location was completely unacceptable and highly unprofessional. I was left waiting for an order for over 20 minutes. Though I was standing clearly visible at the counter, the staff members repeatedly failed to acknowledge me, say hello, or ask if I needed assistance. They served other customers while ignoring my presence, which felt intentionally disrespectful of my time and job.
The result of this 20-minute operational failure is that I was forced to cancel the order. This means the customer now has to wait even longer for a new driver and their food. This location's poor service hurts drivers and customers alike. Delivery partners should avoid this store.
Atmosphere: 1
Food: 1
Service: 1
Just left this spot because the guy taking the order didn't sound like he was having a good day! Sorry dude, just say you don't want to take my order and I'll keep it moving. Sucks because there was no one in the restaurant, so it's not like they were busy, but hey... we'll just avoid this location!! $20 an hour...the least you can do is pretend you want to work there!
Atmosphere: 1
Service: 1
Vwry friendly service
Atmosphere: 5
Food: 5
Service: 5
I got a stomach ache last time I ate here and the crowd around the place is horrible
Atmosphere: 2
Food: 2
Service: 4
To funny not to share 🤣.
Clean and simple.
Atmosphere: 4
Food: 4
Service: 5
Fast, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
ESTELLA has awesome customer service! She was super helpful ever since I walked and walked out. She made sure I had everything I needed. I pray she gets a promotion! Also the food is bomb at this location! 😎🩵🌮
Atmosphere: 5
Food: 5
Service: 5
My food came out without a drink cup. I had to ask for it to another person. I asked for restroom open and I had to asked twice back and forth between the restroom and the counter. Terrible!
Atmosphere: 1
Food: 2
Service: 1
went in the drive-thru and was trying to order for 10-15mins at the voicebox where they take your order and NO ONE WAS ANSWERING ME and the car infront of me was being helped so i just pulled up to the window and tried ordering and the employee (Melanie R) was clueless and was very unprofessional and she almost got my order wrong after i had already explained to her , worst restaurant employee ive seen in a long time - Order # 447293
wouldn't recommend this spot
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I'm a boomer,so dealing with menu boards are irritating. I muddled thru placing my order and pushed pay. My order comes up without my breakfast wrap. Only way to put my breakfast wrap on order is to cancel order and start over. Instead I add one more of what my freind is getting,breakfast Quesidilla.
Went to pick up order at counter to find they don't carry half and half for coffee just Vanilla Cream sweetener in other words CORN SYRUP. Unbelievable,they don't carry half and half. Very disappointed.
No WiFi to do my work on my laptop. Very disappointed. Have to order at the kiosk, don't like doing that.
Have no expectations and you will have no disappointments. Salty and cheap.
Atmosphere: 2
Food: 2
Service: 2
Almost impossible drive thruand parking can be challenging. Computerized ordering so service is basically non-existent.
As most fast food establishments don't have salads on the menu, this place actually does . The salad was reasonably priced and fresh. 👍
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Sauce, Cantina Chicken Bowl
My local taco bell had us ordering at the kiosk yesterday which i should not have done because i am a rewards member and missed out on points. It didn't sign me in and it didn't issue a receipt. I asked an employee for one and still didnt earn points bcuz of some technical nonsense. I was told to call taco bell regarding the issue so i can be credited points for almost $50 of food! Anyway i think i lost my receipt! The location itself looks great and the food was good. The employees look busy, yet they need help!
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