Stopped by for a quick bite to eat on Friday night. Went through the drive-thru and ordered two WaBa bowls. There was a long line but it went pretty quickly. Received everything I asked for (my food, waba sauce, hot sauce, napkins). Drive thru person was friendly and quick. When I ate my food, it was hot and freshly made. I really enjoyed it and would go back again.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Side Spicy WABA Sauce
Richard Spoors
It. Was. Yummy.But the crackheads everywhere leaves much to be desired.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Veggie Bowl, Side Spicy WABA Sauce, Salmon Plate with Avocado, Loaded Miso Soups, 10 Dumplings
Lalo Rojas
First of all I was really looking forward to having lunch at this location today. I walked in, needed to use the restroom and as I like to have clean hands when I eat I asked for the restroom to be open so that I could relieve myself before ordering as I had to go pretty bad. The employees refused stating that I had to order first before they would open up the restroom. I explained of my need to go pretty badly but the guy at the counter would not relent. I could understand this policy if I were a dirty homeless person that wasn't going to order food, but here I am a person dressed in a uniform at lunchtime about to order lunch in your otherwise empty dining room. You guys must not need my business so I walked over to Pollo Loco. I was welcome to use their restroom before I ordered and then I dropped nearly twenty dollars on lunch. I then proceeded to return to the Waba location waiting to speak to some sort of manager because I was hoping that the manager could use this as a teaching experience for the people that work the counter that perhaps they should use some discretion when someone needs to use the restroom. The two people in the back told me they don't speak English. Then when the guy at the front counter came back I asked for the manager. He then made a phone call and spoke to the person that he said was the manager in Spanish land that's when it hit me. They didn't want to let me use the restroom because I do not speak Spanish. So he then told me that the manager said she was too busy to deal with me. Well then I guess I got my answer. Guess they don't need my money.
Atmosphere: 1
Food: 1
Service: 1
Maria Morales
I had to back up on the drive thru... I waited 15 minutes, and the line didn't
Food: 5
Service: 2
Rebecca Ayala
Just a bunch of older Hispanic ladies acting like high schoolers. Not welcoming to newcomers. Overall thumbs down ??
Atmosphere: 1
Food: 3
Service: 1
Katrin Hopkins
If this manager treats her employees or her children any bit of the way she treated me, they would hate her and she would be fired. She acts with sheer lack of concern for the person or the customer, and will voice the latter comes before the first. Meaning, money out, order spoken, you're still no person to her. I know we are in San Bernardino, so the expectation of service is qualitatively lowered but this manager takes the cake,the bottom low zero. Not one worker had a smile on their face. There is a reason for that. I'll bet it's this manager.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Velasquez
Imelda was beyond kind! She was super helpful and respectful! ❤️
Today I ordered a mixed plate to take away and the truth was it was much more than I expected, rice at its peak, fresh lettuce, the meat with its exquisite sauce and its grilled breast perfect at its juicy peak and its contrast of acids with Your orange, congratulations to the ladies in the kitchen for their excellent work and performance in the kitchen and for serving me so well, the service I simply felt at home, thank you a thousand and a thousand, I will return and recommend it.
Atmosphere: 5
Food: 5
Service: 5
Michelle
The portions they give here at the restaurant compared to any other Waba Grill is the worst thing. I paid $10 for each bowl Just for it To not be a full bowl, but less than half there was almost no meat, and no rice. As well looks like they are just low on brown rice at this location because every time I go, they are always out. I would recommend going to another Waba grill. There are other locations that have better customer service and better food portions, and have everything in stock.Only thing I like about this location is that they have a drive-through, but that is it
Love this place. I come here for lunch daily lol they know me and my order. Thanks, ladies! The Mango drink is so good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl
Vicente “Cat75” Diaz
Very clean place, good customer service ??
Atmosphere: 5
Food: 5
Service: 5
Pepe Gonzalez
Clean place and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl
Cmapps Blue
It was my brother's 68th birthday and he chose your restaurant. He ordered the chicken and beef bowl with brown rice pot stickers. Since it was his birthday, he chose a brownie for dessert. Just as I sang happy birthday, one of his favorite songs came on, so we had an impromptu dance celebration, and it was hilarious. The customer service was awesome because even though my brother and I were laughing and reminiscent of the good old days, and we probably stayed a little longer than we should have, the employees were helpful & kind to us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boom Boom Tacos, Shrimp Bowl, Chicken Veggie Bowl, WABA Bowl of Rice and Greens, Salmon Plate with Avocado, Chewy Marshmallow Bar, Shrimp Plate, Salmon Plate, Veggie Bowl, WABA Chicken & Steak Plate, Salmon Bowl
Capri G
I'm not trying to be a karen but the cashier (Michelle M) kept my card for like 10 MINS with the window closed which I thought was odd. I do NOT mind waiting for my food, I appreciate workers but why not give me my card back before the food is ready? It's nothing personal to the cashier, if anyone keeps someones card for that long it's weird. I screenshoted the receipts with name and will have to keep an eye on my bank statements now.
Stopped by for a quick bite to eat on Friday night. Went through the drive-thru and ordered two WaBa bowls. There was a long line but it went pretty quickly. Received everything I asked for (my food, waba sauce, hot sauce, napkins). Drive thru person was friendly and quick. When I ate my food, it was hot and freshly made. I really enjoyed it and would go back again.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Side Spicy WABA Sauce
It. Was. Yummy.But the crackheads everywhere leaves much to be desired.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken Veggie Bowl, Side Spicy WABA Sauce, Salmon Plate with Avocado, Loaded Miso Soups, 10 Dumplings
First of all I was really looking forward to having lunch at this location today. I walked in, needed to use the restroom and as I like to have clean hands when I eat I asked for the restroom to be open so that I could relieve myself before ordering as I had to go pretty bad. The employees refused stating that I had to order first before they would open up the restroom. I explained of my need to go pretty badly but the guy at the counter would not relent. I could understand this policy if I were a dirty homeless person that wasn't going to order food, but here I am a person dressed in a uniform at lunchtime about to order lunch in your otherwise empty dining room. You guys must not need my business so I walked over to Pollo Loco. I was welcome to use their restroom before I ordered and then I dropped nearly twenty dollars on lunch. I then proceeded to return to the Waba location waiting to speak to some sort of manager because I was hoping that the manager could use this as a teaching experience for the people that work the counter that perhaps they should use some discretion when someone needs to use the restroom. The two people in the back told me they don't speak English. Then when the guy at the front counter came back I asked for the manager. He then made a phone call and spoke to the person that he said was the manager in Spanish land that's when it hit me. They didn't want to let me use the restroom because I do not speak Spanish. So he then told me that the manager said she was too busy to deal with me. Well then I guess I got my answer. Guess they don't need my money.
Atmosphere: 1
Food: 1
Service: 1
I had to back up on the drive thru... I waited 15 minutes, and the line didn't
Food: 5
Service: 2
Just a bunch of older Hispanic ladies acting like high schoolers. Not welcoming to newcomers. Overall thumbs down ??
Atmosphere: 1
Food: 3
Service: 1
If this manager treats her employees or her children any bit of the way she treated me, they would hate her and she would be fired. She acts with sheer lack of concern for the person or the customer, and will voice the latter comes before the first. Meaning, money out, order spoken, you're still no person to her. I know we are in San Bernardino, so the expectation of service is qualitatively lowered but this manager takes the cake,the bottom low zero. Not one worker had a smile on their face. There is a reason for that. I'll bet it's this manager.
Atmosphere: 1
Food: 1
Service: 1
Imelda was beyond kind! She was super helpful and respectful! ❤️
Atmosphere: 5
Food: 5
Service: 5
Our server Imelda was polite and very
Food: 4
Service: 5
Recommended dishes: Chicken Veggie Bowl, Chicken Bowl
Today I ordered a mixed plate to take away and the truth was it was much more than I expected, rice at its peak, fresh lettuce, the meat with its exquisite sauce and its grilled breast perfect at its juicy peak and its contrast of acids with Your orange, congratulations to the ladies in the kitchen for their excellent work and performance in the kitchen and for serving me so well, the service I simply felt at home, thank you a thousand and a thousand, I will return and recommend it.
Atmosphere: 5
Food: 5
Service: 5
The portions they give here at the restaurant compared to any other Waba Grill is the worst thing. I paid $10 for each bowl Just for it To not be a full bowl, but less than half there was almost no meat, and no rice. As well looks like they are just low on brown rice at this location because every time I go, they are always out. I would recommend going to another Waba grill. There are other locations that have better customer service and better food portions, and have everything in stock.Only thing I like about this location is that they have a drive-through, but that is it
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love this place. I come here for lunch daily lol they know me and my order. Thanks, ladies! The Mango drink is so good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl
Very clean place, good customer service ??
Atmosphere: 5
Food: 5
Service: 5
Clean place and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl
It was my brother's 68th birthday and he chose your restaurant. He ordered the chicken and beef bowl with brown rice pot stickers. Since it was his birthday, he chose a brownie for dessert. Just as I sang happy birthday, one of his favorite songs came on, so we had an impromptu dance celebration, and it was hilarious. The customer service was awesome because even though my brother and I were laughing and reminiscent of the good old days, and we probably stayed a little longer than we should have, the employees were helpful & kind to us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boom Boom Tacos, Shrimp Bowl, Chicken Veggie Bowl, WABA Bowl of Rice and Greens, Salmon Plate with Avocado, Chewy Marshmallow Bar, Shrimp Plate, Salmon Plate, Veggie Bowl, WABA Chicken & Steak Plate, Salmon Bowl
I'm not trying to be a karen but the cashier (Michelle M) kept my card for like 10 MINS with the window closed which I thought was odd. I do NOT mind waiting for my food, I appreciate workers but why not give me my card back before the food is ready? It's nothing personal to the cashier, if anyone keeps someones card for that long it's weird. I screenshoted the receipts with name and will have to keep an eye on my bank statements now.
Atmosphere: 5
Food: 5
Service: 1