Wetzel's Pretzels

The workers were friendly and greeted me with a smile, which is rare these days, so I appreciated that. The pretzel with pepperoni and jalapeño was fresh and delicious. It's just expensive! $12.16 for the pretzel and small soda.

It was very good. I enjoyed the pepperoni twist

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Flavored Pretzel

On 09/11/24 at around 3:02 we went to buy some bags of the bites and the cashier had the worst costumer service. When we went there and got to the front lady seemed annoyed for no reason. She did not greet us, we asked a question and it seemed like she didn’t even want to answer us, we were just asking if she had bigger sizes this other lady ended up answering for her. After that we just order two bags she told us the price put the card in and she just turned around without telling us anything if the payment went through or to removed the card. My grandma told her if she had put salt on them as she got plain ones but she looked annoyed about it. She gave us our bags and receipt we said thank you and she didn’t say anything. I think costumer service is important in a place as it represents the place. Not sure if she was having a bad day but the is not costumer’s fault specifically if we are not rude. I really hope this places fixes their costumer service as they do have great food.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Cheesy Dog Bites

There was a hair in my pizza bites & they said I couldn’t change it because the pizza bites didn’t have the hair when I clearly dropped it infront of the young lady trying to show her the hair & on top of that they refused to exchange my food & there was a nasty curly hair & ON TOP OF THE MANGER WAS RUDE & DISRESPECTFUL & the girl working w the food has a loose braid not even a high a bun A LOOSE BRAID, DO BETTER WETZEL PRETZELS. The customer is always right.

I came in here last Thursday to get a Pretzel dog. The Pretzel dog I got looked and tasted burnt. I am very upset as I paid almost $7 for this.

Atmosphere: 3

Food: 1

Service: 5

i was inland mall this saturday. the manager accusing me that i was recorded one the employees and I feel really embarrassed. caming for over 15 years to this place . never coming back again to this place i was take in picture cuz i was taking to my my girlfriend she was asking me were i was and tell her and i went to by another drink that’s when manager told me what’s doing she didn’t know what I was doing. I was talking to my girlfriend… fill so embarrassing like she’s tell like non a nice way.. she could’ve asked me before she was acting like this

This is my comfort food

Great pretzels and good price ?

Long line good food

Got a drink 3 bucks

Too expensive

Way better than auntie annes

It's almost as good as aunt Annie's but I like they are way cheaper

It's almost as good as aunt Annie's but I like they are way cheaper

Good food but they gave us fake 5 dollar bill :/