Wingstop

GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!

French fries are horrible

My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔

Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!

GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!

Garbage food! Especially your tenders! Just FROZEN garbage from one of the big food service companies.

How are you going to have an offer for T-Mobile customers and then pull it? 👎

Terrible service. Left items off order and refused to give me what I had paid for after driving all the way back to the restaurant. Never again.

Placed a order to pickup. I get there and my food can’t be made for up to 2 hours because they RAN OUT of boneless wings. When I asked the girl for a refund she said no because it was against store policy. I was forced to get store credit, now I’ve paid for something I can’t get. Horrible service.

Atmosphere: 1

Food: 1

Service: 1

Worst service.People working here are rude

I was waiting for 40 minutes for my order until i remind them again, such a waste of time

Atmosphere: 1

Food: 1

Service: 1

I placed an order and even paid for the delivery tip. My order didn't come but I was charged for it. I called the store and was told it was a pick up not delivery even though I paid for delivery and even got a email and text message saying when it was to be delivered. An hour later I'm still being charged but no food. Now I apparently I have to wait until Wednesday Thursday for my refund but they were quick to charge me. Not a place to get food from.

Atmosphere: 1

Food: 1

Service: 1

we spent $45 from Whipple location Hayward and requested well done received the order over cooked. Because I had no way to return the food they would not refund…

Delivered half my order. Tried to blame the driver. Then when i went to the store they lied. The driver showed up and said they only give him 2 orders. They were rude the entire time!

Pricing is ridiculous it costs more to buy 8 wings per piece than 5. Each wing was almost 20 cents more to buy more wings that makes no sense. And the workers were clueless