Burger King
1278 El Camino Real, San Bruno
(650) 588-4069
Recent Reviews
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Upon entering the location today, I said good morning to the cashier. She ignored me, didn’t say anything. Then while ordering, she kept talking over me and had a rude attitude the whole time. After ordering my sandwich, I received it and it looked partially chewed up and damaged, inedible. I brought my sandwich to the front counter and tried to get the cashier’s attention. She kept ignoring me. After the third time of me trying to get her attention, she snapped and said “can’t you see I’m busy?” If you’re busy that’s fine, you could’ve said “I’ll be with you in a moment,” but she chose to ignore me until she got an attitude. Horrible customer service skills. She took my damaged sandwich without even apologizing about it, threw it in the trash, and eventually did give me another sandwich, but by that point, I didn’t even want to eat there anymore. I’m not sure what the rudeness and hostility was about, but I will not be going back to this Burger King location again. I’m very disappointed in this location’s service. Very pathetic.
Atmosphere: 1
Food: 1
Service: 1
You should waive a 25 cent for sauce, people would prefer McDonald rather than Burger king
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Whopper
Did a Mobile order yet had to wait over 20mins in the drive thru. No body talked to me for 10mins and then waited for my dinner at the window for another 10 or so mins
Service: 1
I come here every day today is the worst experience I have in there I will never come back here again the manager at night way better person
Atmosphere: 1
Service: 1
I went to pick up a food order and they didn't kick me out, they didn't give me the complete order and they made me have problems with the customer because the customer thought I had eaten the order, but in the restaurant they didn't kick me out. They didn't give me the order as it should be. What bad service from these people who work in that business, and they always take a while to serve people, it's up to you to tell them that they can serve you or else they act crazy and don't serve you.
I went to pick up an order and they didn't kick me out, they didn't give me the complete order and they made me have problems with the customer because the customer thought that I had eaten the order, but at the restaurant they didn't kick me out. They didn't give me the order as it should be. What bad service from these people who work in that business, and they always take a long time to serve people, you have to tell them if they can serve you or else they act crazy and don't serve you.
Atmosphere: 1
Food: 1
Service: 1
This is the only Burger King that makes you pay for sauces. And fries taste like the oil wasn't changed in years, burned and bitter. Adding to that, the rude attitude of the cashier lady. Just horrible...stay away
Atmosphere: 1
Food: 1
Service: 1
I love going here for their chicken nuggets but they are temporarily closed rn.
Atmosphere: 4
Food: 4
Service: 4
Food was fine but the customer service was slowest I've ever experienced at any BK. Store is bland and outdated. No ordering machines and COVID plastic still in place. Could barely hear person.
Atmosphere: 2
Food: 4
Service: 2
fast food nothing.more nothing less
Atmosphere: 3
Food: 3
Service: 4
bad bad service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good place to go to if you like burgers with fries!
Atmosphere: 4
Food: 4
Service: 4
Ordered big fish and fries through drive way. Sandwich was cold and fish was burnt. Only the fries was good.
Food: 1
Service: 1
Without a doubt the worst food is served here, they hand you your spicy chicken nuggets full of oil and you feel disgusting just tasting them,
Atmosphere: 1
Food: 1
Service: 1
Every time I order they forget some of my food and then my family cant eat and ihave tossed more money to reorder they wont answer the phone and hang up on me my name is Theresa Turner remember me.
Atmosphere: 3
Food: 3
Service: 1
Hi Family
If you need a quick snack you can stop by the Burger King.
The service is top notch.
Tell them Pastor Dre sent you.
Atmosphere: 5
Food: 5
Service: 5
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