Horrible customer service. Ordered online for pickup 12 March 2025 around 5 PM, food is ready, there are 3 guys there. One guy is at the counter doing nothing but chatting in Spanish with a delivery worker, also doing nothing, the last guy is actually making the food. Counter guy sees me, ignores me for 10 minutes, walks around, another guy clocks in, also ignores me. Suddenly a DoorDash driver walks in for pickup. Counter guy is happy to speak Spanish with him and ignores me. I have to confront the Counter Guy and tell him I was already waiting for pickup and tell him my name. Counter Guy continues talking to DoorDash driver telling him his order isn't ready yet, then decides to get my cold pizza with no acknowledgement or apology. All he has to do is hand me a box, it takes 12 seconds. I don't even care what the food tastes like, I only taste the bitterness from my experience and the disgusting flavour of their service. I will gladly rejoice the day this joint goes out of business and gets replaced.
Atmosphere: 1
Food: 1
Service: 1
Eli Torres
Carlos the long hair guy πππππππππππππππππππ
Atmosphere: 1
Service: 1
Myra D
On Feb 5th of this year, I placed an order via GrubHub for a large 16 inch pizza, a brownie which wasn't hot but luke warm, and a drink and this is what they did to my pizza prior to delivering it. π€¦ββοΈ
So I'm just going to assume that it was an off night for those guys or whoever was preparing the pizza, but that still doesn't give you a right to deliberately mess up my pizza that I spent money and time getting so until something is done about the management team then I will not be submitting another order with this Papa John's. π πΆοΈ π«
Atmosphere: 1
Food: 1
Service: 1
Jose
Excellent place
Atmosphere: 5
Food: 5
Service: 5
William
The quality of food is not good.I am good customer but the employees did not do the quality of food.
Atmosphere: 5
Food: 1
Service: 3
vick Pieratt
I called because I never got my order and they hung up on me!
Lina Kalinina
I really don't recommend this place. Pizza is never ready on time. Never! Employees talk about work, but they don't work. They stand and chat about work. They move like they're sleeping, barely. I understand that they have a hard job, they get tired. But it's a job. Unfortunately, it is never done on time in this place!
Atmosphere: 1
Food: 4
Service: 1
Ahmad Yaseen
That's the worst location ever I will never come back and pick up orders from here
Service: 1
RafaΕ KieΕtyka
Pizza carefully made in front of me. Both ordered pizzas tasted excellent ?
They have a Tuesday BOGO (buy one get one) deal which makes this place worth it
Atmosphere: 3
Food: 5
Service: 5
Gabriel Delgadillo
I could hear the cheese sizzling on my drive home. Great, fresh pizza! ?
Atmosphere: 5
Food: 5
Service: 5
Shivam Sanan
Always late.
Maribel Alexandra Agredano
My mom came here tonight and the cashier told her he could take her order bc the lady who makes the pizzas was on her 30 min break. They were closing in 30 so it gave us no time. I wish the could have taken our order and had someone else on hand to make it
Atmosphere: 1
Food: 1
Service: 2
Charlie Liang
Always come to this place. Good pizza, BUT they are perpetually understaffed. Standing here waiting for the pizza still 25 minutes after the text saying the pizza is ready. Staff is poorly trained and the person who seems to be the manager has bad customer service etiquette - saw him yelling at a customer once.
BΓ©con barbecue pizza is the best. Ordering pizza here sometimes and itβs always delicious πππ
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. Ordered online for pickup 12 March 2025 around 5 PM, food is ready, there are 3 guys there. One guy is at the counter doing nothing but chatting in Spanish with a delivery worker, also doing nothing, the last guy is actually making the food. Counter guy sees me, ignores me for 10 minutes, walks around, another guy clocks in, also ignores me. Suddenly a DoorDash driver walks in for pickup. Counter guy is happy to speak Spanish with him and ignores me. I have to confront the Counter Guy and tell him I was already waiting for pickup and tell him my name. Counter Guy continues talking to DoorDash driver telling him his order isn't ready yet, then decides to get my cold pizza with no acknowledgement or apology. All he has to do is hand me a box, it takes 12 seconds. I don't even care what the food tastes like, I only taste the bitterness from my experience and the disgusting flavour of their service. I will gladly rejoice the day this joint goes out of business and gets replaced.
Atmosphere: 1
Food: 1
Service: 1
Carlos the long hair guy πππππππππππππππππππ
Atmosphere: 1
Service: 1
On Feb 5th of this year, I placed an order via GrubHub for a large 16 inch pizza, a brownie which wasn't hot but luke warm, and a drink and this is what they did to my pizza prior to delivering it. π€¦ββοΈ
So I'm just going to assume that it was an off night for those guys or whoever was preparing the pizza, but that still doesn't give you a right to deliberately mess up my pizza that I spent money and time getting so until something is done about the management team then I will not be submitting another order with this Papa John's. π πΆοΈ π«
Atmosphere: 1
Food: 1
Service: 1
Excellent place
Atmosphere: 5
Food: 5
Service: 5
The quality of food is not good.I am good customer but the employees did not do the quality of food.
Atmosphere: 5
Food: 1
Service: 3
I called because I never got my order and they hung up on me!
I really don't recommend this place. Pizza is never ready on time. Never! Employees talk about work, but they don't work. They stand and chat about work. They move like they're sleeping, barely. I understand that they have a hard job, they get tired. But it's a job. Unfortunately, it is never done on time in this place!
Atmosphere: 1
Food: 4
Service: 1
That's the worst location ever I will never come back and pick up orders from here
Service: 1
Pizza carefully made in front of me. Both ordered pizzas tasted excellent ?
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
They have a Tuesday BOGO (buy one get one) deal which makes this place worth it
Atmosphere: 3
Food: 5
Service: 5
I could hear the cheese sizzling on my drive home. Great, fresh pizza! ?
Atmosphere: 5
Food: 5
Service: 5
Always late.
My mom came here tonight and the cashier told her he could take her order bc the lady who makes the pizzas was on her 30 min break. They were closing in 30 so it gave us no time. I wish the could have taken our order and had someone else on hand to make it
Atmosphere: 1
Food: 1
Service: 2
Always come to this place. Good pizza, BUT they are perpetually understaffed. Standing here waiting for the pizza still 25 minutes after the text saying the pizza is ready. Staff is poorly trained and the person who seems to be the manager has bad customer service etiquette - saw him yelling at a customer once.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Sausage Pizza
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