We love the brand, having tried their pastries in other locations while traveling. So we were super excited when they opened one in San Carlos. Unfortunately, we've been met with disappointment on the three occasions we tried it: 1) ordered a coffee, and the staff took forever to make it and bumped into each other while serving it, sloshing a good 1/4 of the contents on the floor. Didn't remake it (or offer to do so), just capped it and charged me as if nothing happened... 2) ordered "one of each macaron" - they have a fancy box for 6, and that day one was sold out, so they just put 2x of some random flavor and were about to charge me when I stopped them - they didn't ask if I wanted 2x of that one, didn't offer to give me one free of charge, nope, just picked one for me and were going to charge me for it as if I had ordered it. I asked just for 5, then the box has a space in it left open and macarons got home all beat up and broken... 3) ordered a decaf mocha latte, got a beverage, enjoyed it, only to feel super jittery afterwards because turns out they made a caffeinated latte instead! Super frustrating, since by the time we realized what had happened we had left already! This place has good products, nice atmosphere, and absolutely terrible service - consider yourself warned... buyers beware.
Atmosphere: 4
Food: 4
Service: 1
Maksat Torekhan
It's very nice to be here. Very polite staff, delicious bakery and coffee, the room is always clean.
Atmosphere: 5
Food: 5
Service: 5
Katerin Perez
The best of the best
Atmosphere: 5
Food: 5
Service: 5
Stanley Tinoco
Great service they helped me with what i needed. Special thanks to Daniel and Ethan they really helped me out.
Atmosphere: 5
Food: 5
Service: 5
Rachel B.
I have mixed feelings regarding this place. First off, I cannot eat gluten. I asked them if they had any gluten free options and they literally don't offer ANYTHING. In 2024 it's a bit shocking as most places will at least offer one option so that was pretty disappointing. If you can eat gluten, the cakes and pastries look pretty but I can't speak of how they taste. I ordered an iced chai and it was super basic, seemed like it was just from a store bought thing. It wasn't great, wasn't horrible. They do have a bunch of tables that are by outlets which is great if you're studying as well as being open until 9 which is great since most coffee shops in San Carlos close earlier.
A지현 (Jiahn)
I only took out coffee, but the iced Americano was really delicious and the staff was friendly. And there are so many seats that you can come here to study (there are also many seats with charging cords inside).I only ordered coffee to take out. Iced Americano was so delicious and not pricey. This place was so huge. When I visited here, it was around 2-3pm and not many people were there. There are some seats outside as well. Also, the employees were friendly.
Atmosphere: 5
Food: 5
Service: 5
JasB
I got a potato curry croquette from the curry croquette section, but it was actually crab meat. Thank goodness it was imitation crab otherwise I would have had an allergy. Please place things properly where they should be. Also the guy at the front was so apathetic and did not want to be here today. I'll stick to the other Paris baguette locations, but this one was terrible
Atmosphere: 1
Food: 1
Service: 1
Sukriti Mantri
Nice location in San Carlos Downtown. Space to sit both outside and inside. Amazing baked dishes, although not as many savoury vegetarian options but plenty sweet vegetarian option.
Atmosphere: 5
Food: 4
Service: 4
Rajeev Yenugula
There are plenty of seats, and the inside looks great. They have lots of pastries and if you are pestry lover, u must visit this place, and the coffee tastes really good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bakery
Helen L.
I got to try the whipped cream strawberry cake. Delish. Light, fluffy, super fresh. My only comment is the hugh box that went with the cake. I have never seen such a hugh box. Yes, the cake served 20 people but such a big box. It literally can put a kid in it. I realized why. The cake was on a platform with writing. They included a cake cutting kit with knife and candles. cool. Thank you. They took the time to put in box and tied a big ribbon around the box.
I purchased a raspberry croissant 2 days ago. It was delicious... until I found my mouth a plastic piece from the bread. I threw it out and continued eating... then I got something hard again. This time I got a half inch brown paper from the bread. I went to the store and told one of the employees. He told me to get a new free one and see if it's better. I asked if he could pass the experiment to the owner but he said he didn't make the bread and the owner is not here. So I grabbed a new raspberry croissant thinking to give it another chance. This morning I just had it, and yet again I found another piece of plastic in the bread!!!! This is totally unacceptable!!
Sam I.
My family visited Paris Baguette San Carlos Sunday evening (March 3). We purchased two strawberry cheesecake, 2 croissants, and a slice of mango coconut cake. We found a small fly in our cake while eating it there. We told two female workers immediately and they said they would have the owner call and apologize. I left my name, phone number, and a description. I still have not heard back after 2 days, and our experience is very disappointing and not acceptable.
Valerie M.
W went back on a raining Saturday morning. It's the best place for the 4 of us (2 adults and 2 dogs) to hand out here at their outdoor space which is totally covered. We haven't found a better and more spacious place than this also super dog friendly in the Bay Area.
Saili K.
Bought a cream donut just before they closed and it was filled with mayo instead of cream. Waste of $5!
Jessica H.
The bread and pastries are displayed beautifully in the shop. Lots of variety to choose from in a spacious interior. I am a big fan of their fruit pastry. It has a nice layer of custard underneath and a variety of fruits on top. It's always such a treat! Good flavor and size too. There's a small parking lot by the building, and more spaces in the area as well.
We love the brand, having tried their pastries in other locations while traveling. So we were super excited when they opened one in San Carlos. Unfortunately, we've been met with disappointment on the three occasions we tried it: 1) ordered a coffee, and the staff took forever to make it and bumped into each other while serving it, sloshing a good 1/4 of the contents on the floor. Didn't remake it (or offer to do so), just capped it and charged me as if nothing happened... 2) ordered "one of each macaron" - they have a fancy box for 6, and that day one was sold out, so they just put 2x of some random flavor and were about to charge me when I stopped them - they didn't ask if I wanted 2x of that one, didn't offer to give me one free of charge, nope, just picked one for me and were going to charge me for it as if I had ordered it. I asked just for 5, then the box has a space in it left open and macarons got home all beat up and broken... 3) ordered a decaf mocha latte, got a beverage, enjoyed it, only to feel super jittery afterwards because turns out they made a caffeinated latte instead! Super frustrating, since by the time we realized what had happened we had left already! This place has good products, nice atmosphere, and absolutely terrible service - consider yourself warned... buyers beware.
Atmosphere: 4
Food: 4
Service: 1
It's very nice to be here. Very polite staff, delicious bakery and coffee, the room is always clean.
Atmosphere: 5
Food: 5
Service: 5
The best of the best
Atmosphere: 5
Food: 5
Service: 5
Great service they helped me with what i needed. Special thanks to Daniel and Ethan they really helped me out.
Atmosphere: 5
Food: 5
Service: 5
I have mixed feelings regarding this place. First off, I cannot eat gluten. I asked them if they had any gluten free options and they literally don't offer ANYTHING. In 2024 it's a bit shocking as most places will at least offer one option so that was pretty disappointing. If you can eat gluten, the cakes and pastries look pretty but I can't speak of how they taste. I ordered an iced chai and it was super basic, seemed like it was just from a store bought thing. It wasn't great, wasn't horrible. They do have a bunch of tables that are by outlets which is great if you're studying as well as being open until 9 which is great since most coffee shops in San Carlos close earlier.
I only took out coffee, but the iced Americano was really delicious and the staff was friendly. And there are so many seats that you can come here to study (there are also many seats with charging cords inside).I only ordered coffee to take out. Iced Americano was so delicious and not pricey. This place was so huge. When I visited here, it was around 2-3pm and not many people were there. There are some seats outside as well. Also, the employees were friendly.
Atmosphere: 5
Food: 5
Service: 5
I got a potato curry croquette from the curry croquette section, but it was actually crab meat. Thank goodness it was imitation crab otherwise I would have had an allergy. Please place things properly where they should be. Also the guy at the front was so apathetic and did not want to be here today. I'll stick to the other Paris baguette locations, but this one was terrible
Atmosphere: 1
Food: 1
Service: 1
Nice location in San Carlos Downtown. Space to sit both outside and inside. Amazing baked dishes, although not as many savoury vegetarian options but plenty sweet vegetarian option.
Atmosphere: 5
Food: 4
Service: 4
There are plenty of seats, and the inside looks great. They have lots of pastries and if you are pestry lover, u must visit this place, and the coffee tastes really good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bakery
I got to try the whipped cream strawberry cake. Delish. Light, fluffy, super fresh. My only comment is the hugh box that went with the cake. I have never seen such a hugh box. Yes, the cake served 20 people but such a big box. It literally can put a kid in it. I realized why. The cake was on a platform with writing. They included a cake cutting kit with knife and candles. cool. Thank you. They took the time to put in box and tied a big ribbon around the box.
Restaurantji Recommends
I purchased a raspberry croissant 2 days ago. It was delicious... until I found my mouth a plastic piece from the bread. I threw it out and continued eating... then I got something hard again. This time I got a half inch brown paper from the bread. I went to the store and told one of the employees. He told me to get a new free one and see if it's better. I asked if he could pass the experiment to the owner but he said he didn't make the bread and the owner is not here. So I grabbed a new raspberry croissant thinking to give it another chance. This morning I just had it, and yet again I found another piece of plastic in the bread!!!! This is totally unacceptable!!
My family visited Paris Baguette San Carlos Sunday evening (March 3). We purchased two strawberry cheesecake, 2 croissants, and a slice of mango coconut cake. We found a small fly in our cake while eating it there. We told two female workers immediately and they said they would have the owner call and apologize. I left my name, phone number, and a description. I still have not heard back after 2 days, and our experience is very disappointing and not acceptable.
W went back on a raining Saturday morning. It's the best place for the 4 of us (2 adults and 2 dogs) to hand out here at their outdoor space which is totally covered. We haven't found a better and more spacious place than this also super dog friendly in the Bay Area.
Bought a cream donut just before they closed and it was filled with mayo instead of cream. Waste of $5!
The bread and pastries are displayed beautifully in the shop. Lots of variety to choose from in a spacious interior. I am a big fan of their fruit pastry. It has a nice layer of custard underneath and a variety of fruits on top. It's always such a treat! Good flavor and size too. There's a small parking lot by the building, and more spaces in the area as well.