Adriana and Dom were very helpful and got the order correct. Best trained and down to earth. Please give them the recognition that they deserve.
Atmosphere: 5
Food: 5
Service: 5
Armen Khechadoorian
Likes it. Fair price for the bowl aize
Alicia M
Until tonight, I have had generally positive experiences at Poked Out. I ordered four custom poke bowls, and each one was made incorrectly. Toppings that were supposed to be on one bowl ended up on another. Bowls were missing ingredients. Each bowl was substantially erroneous, and this significantly impaired our dining experience. I understand mistakes happen with to-go orders, but each bowl was so incorrectly prepared that we could not enjoy them, which was a pity considering how good previous bowls from this place were AND the steep price point. After, I submitted a survey documenting my experience tonight, in no pursuit of anything but simply expressing what happened. In response, I received an unnerving email from Poked Out stating that they had video surveillance of their staff correctly preparing my bowls, and that they were essentially accusing me of chasing an undeserved refund. Not only was this rude, but it was also completely unfounded. I hadn’t mentioned anywhere, not once, in my feedback that I wanted or requested a refund. I escalated my concern to DoorDash after receiving this email, and DoorDash immediately and effectively dealt with this issue, no thanks to Poked Out. I will certainly not be dining here in the future!
Service: 1
Mike
If you want to experience the worst service ever, this is the spot
Atmosphere: 1
Service: 1
Uğur Uçan
I threw up for two days after eating here. I tried to explain it to the gentleman at the cash register but he acted condescending and just laughed. I asked his name to address him. He said you can call me Don or Dan. Take customers seriously.
Atmosphere: 1
Food: 1
Service: 1
Afshan Najafi
The ahi tuna was semi frozen, not clear from the picture, but definitely frozen and not fresh. The sushi rice was not fully cooked. We won’t go back here.
Atmosphere: 3
Food: 3
Service: 5
Victoria B
Delicious and fresh poké! My favorite poké place in the Bay Area. Great variety in the toppings and sauces and they always give generous portions. Fish is excellent quality too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Two Scoops Poke Bowl
Meghan
Great poke spot with fresh fish and loaded toppings! The two scoops with crab salad size was much more than anticipated for lunch :)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Small Two Scoops Poke Bowl, Spicy Crab Salad, Spicy Aioli
Meghan Cruz
Great poke spot with fresh fish and loaded toppings! The two scoops with crab salad size was much more than anticipated for lunch :)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Small Two Scoops Poke Bowl, Spicy Crab Salad, Spicy Aioli
A지현 (Jiahn)
The staff were friendly! The food was delicious and the ingredients were fresh, so I plan to visit again next time.This place was so cute and nice. The employees were friendly. Also, most importantly, the food was delicious and fresh!
Defintely Poke'd Out after the lunch. Ordering method is broken down nicely and listed down well in the menu. It goes like Base + Poke + Mix-in + Sauce + Add-ons. I have chosen the medium sized bowl where I got 4 scoops of poke instead of mentioned 3, all the sizes get additional scoop as complementary. Chose couple of miso shrimp and spicy crab(it was spicy indeed) scoops. Tofu medley was not that great, tough to satisfy vegetarians or vegans. I felt the quantity was overwhelming for one person, small would be more than enough. Priced around $20 for the medium, it's on the expensive side, but the diverse selections make it recommendable. Note that it’s only a to-go restaurant.
Atmosphere: 4
Food: 5
Service: 4
Jeremy Geiger
Taste 3/5, Health 4/5 (stay away from the sauces & coatings), Interior 3/5, Location 5/5, Cleanliness 5/5, Service 3/5, Value 3/5.
Atmosphere: 3
Food: 5
Service: 3
Roberto Andaya
Best poke I've had. The customization is next level. You can get a special sauce for each topping. Portions are giant and serves are nice.Only downside is no seating.
Adriana and Dom were very helpful and got the order correct. Best trained and down to earth. Please give them the recognition that they deserve.
Atmosphere: 5
Food: 5
Service: 5
Likes it. Fair price for the bowl aize
Until tonight, I have had generally positive experiences at Poked Out. I ordered four custom poke bowls, and each one was made incorrectly. Toppings that were supposed to be on one bowl ended up on another. Bowls were missing ingredients. Each bowl was substantially erroneous, and this significantly impaired our dining experience. I understand mistakes happen with to-go orders, but each bowl was so incorrectly prepared that we could not enjoy them, which was a pity considering how good previous bowls from this place were AND the steep price point. After, I submitted a survey documenting my experience tonight, in no pursuit of anything but simply expressing what happened. In response, I received an unnerving email from Poked Out stating that they had video surveillance of their staff correctly preparing my bowls, and that they were essentially accusing me of chasing an undeserved refund. Not only was this rude, but it was also completely unfounded. I hadn’t mentioned anywhere, not once, in my feedback that I wanted or requested a refund. I escalated my concern to DoorDash after receiving this email, and DoorDash immediately and effectively dealt with this issue, no thanks to Poked Out. I will certainly not be dining here in the future!
Service: 1
If you want to experience the worst service ever, this is the spot
Atmosphere: 1
Service: 1
I threw up for two days after eating here. I tried to explain it to the gentleman at the cash register but he acted condescending and just laughed. I asked his name to address him. He said you can call me Don or Dan. Take customers seriously.
Atmosphere: 1
Food: 1
Service: 1
The ahi tuna was semi frozen, not clear from the picture, but definitely frozen and not fresh. The sushi rice was not fully cooked. We won’t go back here.
Atmosphere: 3
Food: 3
Service: 5
Delicious and fresh poké! My favorite poké place in the Bay Area. Great variety in the toppings and sauces and they always give generous portions. Fish is excellent quality too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Two Scoops Poke Bowl
Great poke spot with fresh fish and loaded toppings! The two scoops with crab salad size was much more than anticipated for lunch :)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Small Two Scoops Poke Bowl, Spicy Crab Salad, Spicy Aioli
Great poke spot with fresh fish and loaded toppings! The two scoops with crab salad size was much more than anticipated for lunch :)
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Small Two Scoops Poke Bowl, Spicy Crab Salad, Spicy Aioli
The staff were friendly! The food was delicious and the ingredients were fresh, so I plan to visit again next time.This place was so cute and nice. The employees were friendly. Also, most importantly, the food was delicious and fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Two Scoops Poke Bowl
Restaurantji Recommends
Outstanding poke. Top notch.
Food: 5
Recommended dishes: Small Two Scoops Poke Bowl
Defintely Poke'd Out after the lunch. Ordering method is broken down nicely and listed down well in the menu. It goes like Base + Poke + Mix-in + Sauce + Add-ons. I have chosen the medium sized bowl where I got 4 scoops of poke instead of mentioned 3, all the sizes get additional scoop as complementary. Chose couple of miso shrimp and spicy crab(it was spicy indeed) scoops. Tofu medley was not that great, tough to satisfy vegetarians or vegans. I felt the quantity was overwhelming for one person, small would be more than enough. Priced around $20 for the medium, it's on the expensive side, but the diverse selections make it recommendable. Note that it’s only a to-go restaurant.
Atmosphere: 4
Food: 5
Service: 4
Taste 3/5, Health 4/5 (stay away from the sauces & coatings), Interior 3/5, Location 5/5, Cleanliness 5/5, Service 3/5, Value 3/5.
Atmosphere: 3
Food: 5
Service: 3
Best poke I've had. The customization is next level. You can get a special sauce for each topping. Portions are giant and serves are nice.Only downside is no seating.
Atmosphere: 5
Food: 5
Service: 5
Incredible!! So delicious and fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Two Scoops Poke Bowl
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