Auntie Anne's

I’m giving a one star because (I have to, but also) the food was fine. But the girl who was working today, Monday, around 5pm would bring it to zero if possible. She was rude and had an attitude when just asking a simple question. As someone who was their very first time at an Auntie Anne’s I asked about some menu items and regretted that. My husband immediately heard the disrespect in the employees tone as well so we quickly paid and for out of there without getting anything else. I would probably go back, either same or different location, to actually try the food and/or drinks but hopefully the same person will not be working behind the counter or I’m turning right back out the door. Please teach your employees respect and to learn your menu.

Perfect snack for a hungry energetic granddaughter while gramma needed to shop!

Perfect

Delicious 😋

Sadly I must qualify this way. The staff was super friendly and attentive, however the food is not up to par with the chain, the pretzel was burnt and had too much butter, 9 dollars wasted in the trash. I must say that these pretzels are my favorites but I didn't like this branch at all. I hope they improve so I can visit them soon! Greetings from Mexico

Atmosphere: 1

Food: 1

Service: 5

The Pretzel was cold and hard

Atmosphere: 3

Food: 1

Service: 3

Delicious

Great pretzels and service. I always the get the sweet almond. It’s located right inside the Outlet Mall.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pretzels

Lack of variety and subpar service. It’ll do in a pinch. But it’s not somewhere we would go out of our way

Atmosphere: 3

Food: 3

Service: 3

Garbage! Burnt pretzel dog and bad service.

Atmosphere: 2

Food: 1

Service: 1

I didn’t like it.

They didn't have much of a selection when I went, but all I wanted were the pretzel bites and they had those. Otherwise the options were cinnamon pretzel, cinnamon pretzel bites, or regular pretzel bites. Seemed odd, but maybe it was the timing of my visit. If I'm craving something specific I'll probably try calling in advance next time before making the trip

They didn't have much of a selection when I went, but all I wanted were the pretzel bites and they had those. Otherwise the options were cinnamon pretzel, cinnamon pretzel bites, or regular pretzel bites. Seemed odd, but maybe it was the timing of my visit. If I'm craving something specific I'll probably try calling in advance next time before making the trip

Told the team about allergy. They ensure it was attended too. Shout out to the closing tell squad on 07-03-2022!

We usually go to the Fashion Island location, but we tried this one at the outlets. Very disappointed. We were there on Friday afternoon and the pretzels were hard and a bit burnt. I should have asked for and waited for a fresh batch. These were like they'd been sitting out too long. They should not serve them like that.