El Pollo Loco
963 Avenida Pico, San Clemente
(949) 498-2060
Recent Reviews
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I went on Sunday, September 21, 2025, in the evening and ordered a combo of charcoal-grilled tacos. When I got home, I realized they were spoiled. I couldn't eat them!
Atmosphere: 3
Food: 1
Service: 3
Good and fast service
Atmosphere: 5
Service: 5
Don't door dash from this location. They won't give you the option to add special instructions and on to of that you can order a meal and get zero salsa. Total BS maneuver and it's happened before so shame on me for trusting that it was a simple mistake the last time.
Nice and polite.
Atmosphere: 5
Food: 5
Service: 5
Great service all around and very helpful employees
Atmosphere: 5
Food: 5
Service: 5
Very good service and excellent food. Thank you.
Atmosphere: 5
Food: 5
Service: 5
I love the freshly cooked chicken
Atmosphere: 5
Food: 5
Service: 5
Wow!!! The thighs were twice thw size of orher visits. Hope it stays that way
Atmosphere: 4
Food: 5
Service: 4
Wacatelas everything is very bad
Atmosphere: 1
Food: 1
Service: 1
Fresh and juicy.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Very fast cashier and staffI like crazy chicken ?
Atmosphere: 5
Food: 5
Service: 5
Their tortilla soup was delicious. I was surprised - very authentic with a side of chips and cilantro grated cheese. Served hot so don't be in a big hurry.
Atmosphere: 3
Food: 4
Service: 4
We didn't have a lot of money growing up, and when we were kids, coming to El Pollo Loco for BRC's (beans, rice and cheese burritos) was a treat, they were so affordable too. Now when I order them, I ask for extra cheese, am charged for extra cheese...and not only are they double the price now as it is, but the "extra cheese" is barely what they USED to put in them anyways....so they are charging me extra for "extra" cheese just to have the C part of the BRC actually be in my burritos tho, lol...sucks.
Oh it was late, just before they were getting ready to close, and I was able to place my order. The food was great, the service was great as well, I was just happy the overall experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Dietary restrictions: My husband is gluten-free, and he never gets sick from El Pollo loco
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meal for Two, Nachos Supremos, Burrito
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