My pregnant sister and I dined at Guicho’s Eatery (next to Sprouts in South Orange County) yesterday. We shared the Shrimp Alfredo and the Meatball Marinara, and within hours we were both extremely ill. This was especially concerning given her pregnancy.
When I called the restaurant today to notify them, the staff member I spoke with simply said their kitchen is “super clean” and implied it must have been something else we ate. No concern, no investigation, no refund — nothing.
For reference, under California Health & Safety Code §114411, restaurants are legally required to ensure food is safe for human consumption. When a consumer suffers a suspected foodborne illness, it is a matter of public health, not just customer service.
Because of the risk to vulnerable individuals, I have filed a formal complaint with the Orange County Health Care Agency – Environmental Health Division so this incident can be properly investigated.
I would strongly advise caution if you are considering dining here, particularly if you are pregnant, elderly, or immunocompromised.
Atmosphere: 2
Food: 1
Service: 1
JS Davidson
Guichos is our absolute favorite Italian takeout spot. This place does takeout like a pro, and their food is always incredible. I highly recommend Guichos for lunch, dinner, or catering a party. Has been a staple in San Clemente forever with great service and great food.
Atmosphere: 5
Food: 5
Service: 5
hugo portillo
The Food was delicious, we were made aware the wait time on the food would be about 30 minutes. WELL WORTH THE WAIT!
even though my Wife's foot got stuck on the table and she took a painful fall, she said it was great.
Atmosphere: 3
Food: 5
Service: 5
Alex Bawerman
Guichos Eatery is my new go-to for takeout—seriously, their carne asada fries are life-changing and the staff is always super chill and friendly.
David Lehman
BEST ITALIAN FOOD AROUND!
Atmosphere: 5
Food: 5
Service: 5
kayla martinez
The fettuccine Alfredo tastes so bland and so watery. You’d think that the food would be good after waiting 40+ minutes.
Atmosphere: 1
Food: 1
Service: 1
Diana Padilla Garcia
The best eggplant sandwich and chopped salad. I drive 2 hrs to get
Atmosphere: 5
Food: 5
Service: 5
Aus S
Food is good and the women there are very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spaghetti Meatballs
Melissa N.
I love everything I’ve had there, but my favorites are the cold fusilli pasta, and the chopped salad
I love this place but after I actually looked at the meatballs without the sauce on it today I noticed it was at least 50% rice… super not cool using a bunch of filler when you think you’re getting protein
Atmosphere: 3
Food: 3
Service: 5
Sally Henry
We called for a take out order- they told us on the phone it would be 45 minutes. To play out safe, we went an hour later to pick up. Our food was not ready- and we had to wait another 45 minutes! 2 hours after we had ordered! And… no apology. No offer of anything to make it better. The food was good… but the customer service has resulted in us never ordering or catering from them again.
Food: 4
Service: 1
Krystyna Alleman
The food is amazing but the seating is so uncomfortable.
Parking: Plenty of spots. In a Lange shopping mall.
Kid-friendliness: Seats are not suitable for children and I didn’t see any high chairs.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Cheese Steak, Sausage
Brooke Morgenstern
Got the spaghettina and some meatball subs and they were all absolutely delicious!!!
Food: 5
Dusty Lloyd
We get take out and it is always a treat and reasonably priced. I love the Tortellini. It is a garlicky tomato cream sauce and a little ham. It is the best
Pregnant woman and elderly BEWARE!
My pregnant sister and I dined at Guicho’s Eatery (next to Sprouts in South Orange County) yesterday. We shared the Shrimp Alfredo and the Meatball Marinara, and within hours we were both extremely ill. This was especially concerning given her pregnancy.
When I called the restaurant today to notify them, the staff member I spoke with simply said their kitchen is “super clean” and implied it must have been something else we ate. No concern, no investigation, no refund — nothing.
For reference, under California Health & Safety Code §114411, restaurants are legally required to ensure food is safe for human consumption. When a consumer suffers a suspected foodborne illness, it is a matter of public health, not just customer service.
Because of the risk to vulnerable individuals, I have filed a formal complaint with the Orange County Health Care Agency – Environmental Health Division so this incident can be properly investigated.
I would strongly advise caution if you are considering dining here, particularly if you are pregnant, elderly, or immunocompromised.
Atmosphere: 2
Food: 1
Service: 1
Guichos is our absolute favorite Italian takeout spot. This place does takeout like a pro, and their food is always incredible. I highly recommend Guichos for lunch, dinner, or catering a party. Has been a staple in San Clemente forever with great service and great food.
Atmosphere: 5
Food: 5
Service: 5
The Food was delicious, we were made aware the wait time on the food would be about 30 minutes. WELL WORTH THE WAIT!
even though my Wife's foot got stuck on the table and she took a painful fall, she said it was great.
Atmosphere: 3
Food: 5
Service: 5
Guichos Eatery is my new go-to for takeout—seriously, their carne asada fries are life-changing and the staff is always super chill and friendly.
BEST ITALIAN FOOD AROUND!
Atmosphere: 5
Food: 5
Service: 5
The fettuccine Alfredo tastes so bland and so watery. You’d think that the food would be good after waiting 40+ minutes.
Atmosphere: 1
Food: 1
Service: 1
The best eggplant sandwich and chopped salad. I drive 2 hrs to get
Atmosphere: 5
Food: 5
Service: 5
Food is good and the women there are very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spaghetti Meatballs
I love everything I’ve had there, but my favorites are the cold fusilli pasta, and the chopped salad
Atmosphere: 5
Food: 5
Service: 5
Food is always good. Good service.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
I love this place but after I actually looked at the meatballs without the sauce on it today I noticed it was at least 50% rice… super not cool using a bunch of filler when you think you’re getting protein
Atmosphere: 3
Food: 3
Service: 5
We called for a take out order- they told us on the phone it would be 45 minutes. To play out safe, we went an hour later to pick up. Our food was not ready- and we had to wait another 45 minutes! 2 hours after we had ordered! And… no apology. No offer of anything to make it better. The food was good… but the customer service has resulted in us never ordering or catering from them again.
Food: 4
Service: 1
The food is amazing but the seating is so uncomfortable.
Parking: Plenty of spots. In a Lange shopping mall.
Kid-friendliness: Seats are not suitable for children and I didn’t see any high chairs.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Cheese Steak, Sausage
Got the spaghettina and some meatball subs and they were all absolutely delicious!!!
Food: 5
We get take out and it is always a treat and reasonably priced.
I love the Tortellini. It is a garlicky tomato cream sauce and a little ham. It is the best
Atmosphere: 5
Food: 5
Service: 5
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