The Cali Roasted Turkey Melt was great, tomatoes and cheese went well together and the onion rings were bomb.
Atmosphere: 5
Food: 5
Service: 5
Joanie Stahl's Field Notes
This franchise is in San Clemente. It is by far the absolute WORST restaurant ever. The first thing you see even before you walk in is seriously filthy front doors. You feel disgusted touching them. The windows in the door, handles and frames are full of greasy filth that looks like no one has ever cleaned them since this franchise opened. We have tried going more than several times, trying to give it a chance but this last time was the final, must needed nail in the coffin. To begin with, when we go in the morning we are always standing there far too long waiting to be seated. I mean ridiculously long. Many times employees looked right at us and never helped. (Remember everything I am saying here has been every time we went there). We have sat on both sides of the restaurant and 80% of the tables are never bussed. They are just left to sit there and there's always food all over the floors. So basically when we have eaten there during the entire time we have always been surrounded by disgusting dirty tables. Another thing is they let you sit there forever before you are even asked if you'd like a beverage, yet only wait on tables that have Hispanic occupants. Then another 15 minutes or more goes by and someone finally comes to take the order. This is a highly charged racial atmosphere. If you are Hispanic you get prompt immediate A plus service. And NO. We are not racist. I am half Mexican, I just don't look it. When we have come in first and then others who are Hispanic who come in after us, they always hands-down, get waited on. I have seen white couples sit there forever finally get up and leave. We have watched only many Hispanics many get their orders first even though we've ordered 30 minutes prior. We finally threw in the towel and got up and left after our server never brought our pre-order of a side dish to eat while we waited for our main course breakfast. The server said he'd bring it out when he went back to the kitchen. Well, after 7 trips back and forth walking right past our table from the kitchen, we never got our order. All he did was only wait on Hispanics. Its so in your face. This is common practice there. I make no apologies for anything I've said as I am Hispanic myself. The truth needs to be told. The only reason I gave this restaurant franchise one stars is because there are no zeros.
Atmosphere: 1
Food: 1
Service: 1
Ronald Nadelberg
First thing I noticed was how dirty the front glass doors were. To be fair I came in on Veterans Day and they were busy. But still take the 2 min and clean the glass. If the doors are nasty what else is? Food was great though so I’m overlooking it. For as busy as they were service was great as well.
Atmosphere: 4
Food: 5
Service: 5
Jason Jennings
Food was okay. Server was not super attentive, but it was dinner so I get it. They don't honor the kids eat free after 4 here. Probably will not be going back.
Atmosphere: 2
Food: 3
Service: 3
Edyhega 95
Weekends its a waste of time. Wait lines are huge! And once you sit down, it takes about an hour to get your food. Its horrible!!!
Service: 1
Juanluis Salcedo
Is cool:D
Atmosphere: 5
Food: 5
Service: 5
Alan Wolfe
We came in Sunday morning 8:00am before the Sunday rush. There were 3 other tables with people at them and we still waited 45 minutes before our food came - standard stuff ordered, just some eggs and pancakes. Nothing crazy. During that wait, the restaurant started to fill, and the only food we saw come out of the kitchen was for a table that ordered 15 minutes after us. We were getting up to leave whe the food arrived. This isnt the first time either. Last October we came for dinner and left after an hour. We figured it was off gours
Atmosphere: 4
Food: 4
Service: 1
Matilde Carrasco Pedraza
Definitely my favorite breakfast place, the only thing is that the prices increase a lot.
Atmosphere: 5
Food: 5
Service: 5
Crystal Casanave
We went over the weekend with my son to have some breakfast and even though the place was busy we were seated rather quickly and our food was delivered to our table fast. We had two waiter checking up on us and cleaning after we were done with our items . Ten out of ten customer service.
Atmosphere: 5
Food: 5
Service: 5
scott smith
Always great food and great service. Can’t wait to go back.
Honestly, it's the worst service... food was ok, messed up order took by the time we were ready to leave to bring it has to take it to go and never are it these guys suck
The Cali Roasted Turkey Melt was great, tomatoes and cheese went well together and the onion rings were bomb.
Atmosphere: 5
Food: 5
Service: 5
This franchise is in San Clemente. It is by far the absolute WORST restaurant ever. The first thing you see even before you walk in is seriously filthy front doors. You feel disgusted touching them. The windows in the door, handles and frames are full of greasy filth that looks like no one has ever cleaned them since this franchise opened. We have tried going more than several times, trying to give it a chance but this last time was the final, must needed nail in the coffin. To begin with, when we go in the morning we are always standing there far too long waiting to be seated. I mean ridiculously long. Many times employees looked right at us and never helped. (Remember everything I am saying here has been every time we went there). We have sat on both sides of the restaurant and 80% of the tables are never bussed. They are just left to sit there and there's always food all over the floors. So basically when we have eaten there during the entire time we have always been surrounded by disgusting dirty tables. Another thing is they let you sit there forever before you are even asked if you'd like a beverage, yet only wait on tables that have Hispanic occupants. Then another 15 minutes or more goes by and someone finally comes to take the order. This is a highly charged racial atmosphere. If you are Hispanic you get prompt immediate A plus service. And NO. We are not racist. I am half Mexican, I just don't look it. When we have come in first and then others who are Hispanic who come in after us, they always hands-down, get waited on. I have seen white couples sit there forever finally get up and leave. We have watched only many Hispanics many get their orders first even though we've ordered 30 minutes prior. We finally threw in the towel and got up and left after our server never brought our pre-order of a side dish to eat while we waited for our main course breakfast. The server said he'd bring it out when he went back to the kitchen. Well, after 7 trips back and forth walking right past our table from the kitchen, we never got our order. All he did was only wait on Hispanics. Its so in your face. This is common practice there. I make no apologies for anything I've said as I am Hispanic myself. The truth needs to be told. The only reason I gave this restaurant franchise one stars is because there are no zeros.
Atmosphere: 1
Food: 1
Service: 1
First thing I noticed was how dirty the front glass doors were. To be fair I came in on Veterans Day and they were busy. But still take the 2 min and clean the glass. If the doors are nasty what else is? Food was great though so I’m overlooking it. For as busy as they were service was great as well.
Atmosphere: 4
Food: 5
Service: 5
Food was okay. Server was not super attentive, but it was dinner so I get it. They don't honor the kids eat free after 4 here. Probably will not be going back.
Atmosphere: 2
Food: 3
Service: 3
Weekends its a waste of time. Wait lines are huge! And once you sit down, it takes about an hour to get your food. Its horrible!!!
Service: 1
Is cool:D
Atmosphere: 5
Food: 5
Service: 5
We came in Sunday morning 8:00am before the Sunday rush. There were 3 other tables with people at them and we still waited 45 minutes before our food came - standard stuff ordered, just some eggs and pancakes. Nothing crazy.
During that wait, the restaurant started to fill, and the only food we saw come out of the kitchen was for a table that ordered 15 minutes after us. We were getting up to leave whe the food arrived.
This isnt the first time either. Last October we came for dinner and left after an hour. We figured it was off gours
Atmosphere: 4
Food: 4
Service: 1
Definitely my favorite breakfast place, the only thing is that the prices increase a lot.
Atmosphere: 5
Food: 5
Service: 5
We went over the weekend with my son to have some breakfast and even though the place was busy we were seated rather quickly and our food was delivered to our table fast. We had two waiter checking up on us and cleaning after we were done with our items . Ten out of ten customer service.
Atmosphere: 5
Food: 5
Service: 5
Always great food and great service. Can’t wait to go back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service and excellent food
Atmosphere: 5
Food: 5
Service: 5
Reasonable price
Atmosphere: 5
Food: 5
Service: 5
Honestly, it's the worst service... food was ok, messed up order took by the time we were ready to leave to bring it has to take it to go and never are it these guys suck
Atmosphere: 1
Food: 4
Service: 3
As expected.....
Atmosphere: 4
Food: 4
Service: 4
Incorrect hours
Atmosphere: 1
Food: 1
Service: 1
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