Papa Johns Pizza

802 Avenida Pico P Ste P, San Clemente
(949) 369-7272

Recent Reviews

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sian mitchell

How can you run out of onions at a pizza place!!
Customer service was horrendous the guy had no customer service skills!! Will never order again

Stanton Vignes

They delivered the wrong pizza and refused to do anything about it.

Atmosphere: 1

Food: 1

Service: 1

Jason Malone

Be sure to add an extra note on what sauce you want..... I got nothing but garlic sauce when I VERY specifically chose others from a disgust of garlic...... really? Try treating your employees better so they give a hoot to good service. Great spot starting to go down hill

Atmosphere: 2

Food: 4

Service: 2

Tanner Burningham

Ordered from this place with no issues multiple times. When you have an issue they will not pick up the phone and customer service is non existent. I will never order from them again.

Atmosphere: 1

Food: 3

Service: 1

Amanda-Grace Morris

I’m so upset; I ordered a cheese pizza with light sauce my husband just got home with it and there is 0 sauce on it. The store refuses to answer the phone and keeps declining my call. I don’t understand how light = no sauce. I order from other Papa John’s and I’ve NEVER had this problem.

Atmosphere: 1

Food: 1

Service: 1

Tayven Potdar

Service was amazing

Atmosphere: 5

Food: 5

Service: 5

Beverly

I will be going back to that place!

Atmosphere: 5

Food: 5

Service: 5

Chizzle Malone

This story is now garbage...Food has gotten progressively worse and worse over the last year.Found out from drivers they don't get paid well, terrible hours, POOR MANAGEMENT and now I just had door dash deliver my pizza.... and of course, couldn't get change. Door dash doesn't carry change.I order from here for myself and my company 2-3 times a week... NOT ANYMORE. Cheating the systems and cheating customers. For Shame.***UPDATE***Took me 2 minutes to find the review section and write this... then get informed. Pizza AND wings are cold. Aren't the sauced wings suppose to come with sauce? So now I have to papa Murphy my pizza from papa johns.... hmm funny how that happens.

Atmosphere: 1

Food: 2

Service: 1

Turi Daniels

Clean, friendly and good ?! Call ahead, order online or walk in and order then hit Albertsons while it's cooking!

Atmosphere: 5

Food: 5

Service: 5

Michele Brown

No dine-in, but good pizza. Make sure to look for deals and order online. The call center is not in this country.

Vegetarian options: Lots

Kid-friendliness: Kids love it

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chocolate Brownie

tyler w

Took an hour and a half to deliver a large pizza, and it was cold. Never ordering from here again.

David Alexander

Ordered online at 8:45pm; website said delivery was available at this location until 9pm. Credit card was CHARGED. Store employee called and said they STOPPED delivering at 8:30pm, and EVEN THOUGH my card was CHARGED, REFUSED to DELIVER me my order.When I requested the employee's name, she refused to give me her name and said she would also NOT let her manager give me her name.I did not raise my voice nor did I at any point use profanity. The 'employee 'said she would not give me her name, BECAUSE i was not being 'nice,' for threatening to file a complaint, with Corporate.Beyond DISAPPOINTED. I'm ONLY sorry I cant give this location ZERO stars. I NEVER write reviews, but it is FRAUD to charge your credit card and NOT deliver what you paid for.

David J Alexander

Ordered online at 8:45pm; website said delivery was available at this location until 9pm. Credit card was CHARGED. Store employee called and said they STOPPED delivering at 8:30pm, and EVEN THOUGH my card was CHARGED, REFUSED to DELIVER me my order. When I requested the employee's name, she refused to give me her name and said she would also NOT let her manager give me her name. I did not raise my voice nor did I at any point use profanity. The 'employee' said she would not give me her name, BECAUSE i was not being 'nice,' for threatening to file a complaint, with Corporate. Beyond DISAPPOINTED. I'm ONLY sorry I cant give this location ZERO stars. I NEVER write reviews, but it is FRAUD to charge your credit card and NOT deliver what you paid for.

davidaB796KS

Ordered online at 8:45pm; website said delivery was available at this location until 9pm. Credit Card was CHARGED. Store employee called and said they STOPPED delivering at 8:30pm, and EVEN THOUGH my card was CHARGED, REFUSED to DELIVER me my order. When I requested the employee's name, she refused to give me her name and said she would also NOT let her manager give me her name. I did not raise my voice nor did I at any point use profanity. The 'employee said she would not give me her name, BECAUSE i was not being 'nice,' for threatening to file a complaint, with Corporate. Beyond DISAPPOINTED. I'm ONLY sorry I cant give this location ZERO stars. I NEVER write reviews, but it is FRAUD to charge your credit card and NOT deliver what you paid for.

Melissa Anderson

Every time I order for either delivery or pick up, the people are very nice!!! Even though I've been able to tell they were understaffed, the cashier was kind and had a smile on (even if I couldn't see it,I could feel it). Thank you for feeding my family on days where life is just too crazy to make a home cooked meal!

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