The Starbucks at grocery store in pavilion has serious customer service issue providing the customer with a joke of product generated by careless employee, he never greets customer and this is the only location that I asked for a large capuchino hot that taste it indescriptible so bad enough to put it in the trash can on the first sip, you need a better customer and product service here, I regret trying to come back to it, not to count on assisting my time waiting and money. Thank you !Hope this employee changes his rude way or people will never comeback to it.
Service: 1
Matthew Landry
I continuously have the best experiences with the baristas here. All of them have been great, but Chanelle especially is awesome. I hadn't been in this location in many months and when I walked in the other day she remembered my name and my exact order. And she's always super friendly and professional. My drinks are always made great.
Atmosphere: 4
Food: 4
Service: 5
Tori Kronmann
It’s inside the grocery store the person who made my drink made it so how I could barely care it and it had oil in it. Prey slow location as well.
Atmosphere: 3
Service: 3
Margo Christou
Their operations are broken. Ordered a sandwich and a drink on mobile order. The drink was ready but they forgot the sandwich and then proceeded to make 10 other hot items while I stood there waiting a long time. The girl running the food to the customers said she’d check on my order and didn’t come back to me while I stood there. They either need more people working there, more skilled employees or a new manager.
Random Heads
I went here a few weeks ago and had the best Caramel Frappuccino I’ve ever had. It was so good, I kept coming back to this specific location even though it’s not my closest Starbucks. There’s a barista here that is the Michael Jordan of Baristas. His name is Nico, and he needs a raise. I will be coming back here often.
chanelle renk
Best service ever. The baristas always recognize me by name and they always make my drink perfectly. They are also willing to make any specialty drinks that you request. 10 out of 10 would go here again.
samantha jones
I am DISGUSTED by my experience there. The barista was coughing non stop while preparing my drink. He did in fact have a mask but it only covered the lower part of his mouth. Even one of the supervisors or managers walked by and told him to put on his mask better but the barista did NOT listen. I do not believe this is Albertson’s fault but at least they could be paying more attention to their workers. I had also seen the same barista work there before and he was still not wearing his mask properly so this definitely wasn’t a one time mishap. PLEASE do something about this worker. I didn’t catch his name but he had gray hair and was a bit chubby. This happened at 5:45 pm on thursday june 18th 2020
SanClementeVeteran
Nicholas, the manager/barista, was very nice, polite, and knows how to do his job. Excellent customer service!
S V
Nicholas, the manager/barista, was very nice, polite, and knows how to do his job. Excellent customer service!
Anggas Nanta
The service can be slow cause they are busy chatting with other barista. Can understand if chatting with customer.
The Starbucks at grocery store in pavilion has serious customer service issue providing the customer with a joke of product generated by careless employee, he never greets customer and this is the only location that I asked for a large capuchino hot that taste it indescriptible so bad enough to put it in the trash can on the first sip, you need a better customer and product service here, I regret trying to come back to it, not to count on assisting my time waiting and money.
Thank you !Hope this employee changes his rude way or people will never comeback to it.
Service: 1
I continuously have the best experiences with the baristas here. All of them have been great, but Chanelle especially is awesome. I hadn't been in this location in many months and when I walked in the other day she remembered my name and my exact order. And she's always super friendly and professional. My drinks are always made great.
Atmosphere: 4
Food: 4
Service: 5
It’s inside the grocery store the person who made my drink made it so how I could barely care it and it had oil in it. Prey slow location as well.
Atmosphere: 3
Service: 3
Their operations are broken. Ordered a sandwich and a drink on mobile order. The drink was ready but they forgot the sandwich and then proceeded to make 10 other hot items while I stood there waiting a long time. The girl running the food to the customers said she’d check on my order and didn’t come back to me while I stood there. They either need more people working there, more skilled employees or a new manager.
I went here a few weeks ago and had the best Caramel Frappuccino I’ve ever had. It was so good, I kept coming back to this specific location even though it’s not my closest Starbucks. There’s a barista here that is the Michael Jordan of Baristas. His name is Nico, and he needs a raise. I will be coming back here often.
Best service ever. The baristas always recognize me by name and they always make my drink perfectly. They are also willing to make any specialty drinks that you request. 10 out of 10 would go here again.
I am DISGUSTED by my experience there. The barista was coughing non stop while preparing my drink. He did in fact have a mask but it only covered the lower part of his mouth. Even one of the supervisors or managers walked by and told him to put on his mask better but the barista did NOT listen. I do not believe this is Albertson’s fault but at least they could be paying more attention to their workers. I had also seen the same barista work there before and he was still not wearing his mask properly so this definitely wasn’t a one time mishap. PLEASE do something about this worker. I didn’t catch his name but he had gray hair and was a bit chubby. This happened at 5:45 pm on thursday june 18th 2020
Nicholas, the manager/barista, was very nice, polite, and knows how to do his job. Excellent customer service!
Nicholas, the manager/barista, was very nice, polite, and knows how to do his job. Excellent customer service!
The service can be slow cause they are busy chatting with other barista. Can understand if chatting with customer.
Restaurantji Recommends
Inside Albertsons.
I love the people there. They always ask how my kiddos are and always get my orders correct
This Starbucks doesn't exist
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