U-Swirl Frozen Yogurt

Really bad “yogurt”. When you expect creamy yogurt but it’s more like swirled ice milk. Not good. Also funny to get the “tip” prompt on the pay screen; neither employee said “Hi” when I walked in. Bare minimum interaction. Did I eat it? Yes because I had just paid 12.95 for the worst yogurt I have ever bought. Save your money for something better elsewhere.

One for he better frozen yogurt spots. Very rich flavors and they give sample cups. Come try it out

We LOVE this frozen yogurt place! We will absolutely be going back time and time again.

Atmosphere: 5

Food: 5

Service: 4

If you have a sweet tooth, this is the place to indulge. They have frozen yogurt, chocolate-dipped apples, and tons of chocolates.”In this version, I retained the contraction “They’ve” as you originally provided.

The frozen yogurt is delicious really good. Awesome place for the kids and family to have a great time. However today when I walked in the young lady at the cashier had a little attitude. The customer service was rude I felt unappreciated as a customer.

At two or three other Uswirl locations we requested or were offered a 10-15% discount for having our daughter's birthday at Uswirl. However at this San Clemente location a young male who said he was the owner refused to offer any discount at all. This would have amounted to $10-15 of temorary lost revenue. Had he granted us the discount we would have become loyal customers returning for birthdays and regular visits amounting to well over $500 in revenue. Instead, we go to Golden Spoon and Yogurtland, and do not go to Uswirl at all. Even after operating costs, the $500 spent would have more than made up for the measly $10-15 spent to create a good customer relationship and repeat business. Next time a customer comes in and asks for a group discount the owner should do the simple math, and learn about guest relations and customer retention.-------This appears to be the only way to respond on google. We used to live in Boise, Idaho and frequented locations there. Are you the young man we interacted with in the store? Our visit to your store was likely in July.

Closes before their listed time!!!

I like it

Very good!

Yogurt, but frozen

The store is very good. The product doesn't quite satisfy me.

Its nice to have found this place. It's so yummy and they change up the flavors.

Very rude, customer service is bad. Stay away.

Yogurt shop and Rocky Mountain chocolate factory in one store. Can you say Yum... Great treats for gifts or just to stuff in your face. Love it . Go ahead indulge.

The employee here was the nicest young man and represents the company enough to keep us coming back every week.The yogurt was perfect and the choices of chocolate covered goodies was so exciting.Them Apples covered with amazing goodness is to die for.