85C Bakery Cafe - Balboa Mesa

Delicious ?

Atmosphere: 5

Food: 5

Service: 5

If you know, you know and if you don't, you shold go. Make your tastebuds to the happy dance.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Fruit Tart, Chocolate Croissant, Bakery, Pastries

Great service. Love everything we got. The drinks are awesome as well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Bean Bread, Cheese Bread, Bakery, 85°C Coffee Bread, Pastries, Black Forest Cake

Dear 85° Bakery Management,

I hope this message finds you well. I am writing to share my recent experience at your Balboa Shopping Center location, which was unfortunately quite disappointing.

During my visit today (September 2, 2024), I ordered a smoothie and several pastry items (order: 02944). Unfortunately, I noticed that the male barista who started making my smoothie left it unfinished on the counter while he went to the kitchen for an extended period. After several minutes, he returned but completely forgot about my order.

Meanwhile, the female barista continued to process new orders and made drinks for customers who had ordered after me. When the female barista called out for customers to collect their drinks, I politely brought my situation to her attention, pointing out that my smoothie was sitting there and that I had been waiting for quite some time. To my surprise, she responded that she would finish it but then proceeded to work on new orders instead.

After a few more minutes, she finally completed my smoothie and handed it to me, wishing me a "have a nice day." Regrettably, the smoothie was melted and warm by that point, and I was disappointed that she did not offer to make a fresh one. The overall service from both baristas was lacking, and I believe they should be held accountable for the level of care and attention given to customers. I have always enjoyed your products, but this experience has left me frustrated.

I hope you will address this issue to ensure that others do not have a similar experience in the future. Thank you for taking the time to consider my feedback.

Atmosphere: 1

Food: 1

Service: 1

Few cashiers.

Atmosphere: 3

Food: 4

Service: 2

The pastries are delicious and the prices are good

Atmosphere: 4

Food: 4

Service: 4

Service has always been good, polite and friendly if not a little disinterested/exhausted but they're working in the service industry so I don't blame them.

Unfortunately their womens bathroom has been clogged/disgusting everytime I've been in.

Atmosphere: 3

Food: 5

Service: 4

I usually go there for bread and birthday cakes, today I decided to try their zebra oolong milk tea for the first time, and it was amazing.

Better go there before 3 pm that there are more choices

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Pastries

Always have great deserts

Atmosphere: 5

Food: 5

Service: 5

Counter service, mainly take out bakery goods, very

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Fruit Tart, Pastries, Red Velvet Cake

Loved the sponge-like bread with cream and chopped almonds!

Not all items are fresh though - we went in the morning, and one of our baked goods tasted like it was made the other day. Overall solid!

Atmosphere: 3

Food: 4

Service: 3

Always good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery, Pastries

For me this place is way overrated. No bad feelings but if never go here again I would never notice

Atmosphere: 3

Food: 3

Service: 3

Good place for coffee

Atmosphere: 4

Food: 4

Service: 4