Balboa Hospital Courtyard
Cafe
34800 Bob Wilson Dr, San Diego
34800 Bob Wilson Dr, San Diego
Balboa Hospital Courtyard is a military medical facility that provides a range of healthcare services to its patients. The reviews suggest that the staff at the hospital are generally attentive, caring, and professional, with some exceptions.
One patient praised the upbeat and friendly demeanor of LCDR Mayra Monarrez RNAP, who helped the patient feel more comfortable during a procedure. The patient also noted that the hospital's anesthesiology department has consistently provided favorable experiences.
The hospital's "fast track" system, which allows patients with more common issues to be seen and treated quickly, is also praised for its efficiency and effectiveness. Patients appreciate the ability to use the "Get in Line" texting feature to check the status of the pharmacy queue.
However, one patient had a negative experience, reporting that a doctor made insensitive comments and that a nurse was rough and lacked empathy during the discharge process. The patient felt uncomfortable and hesitant to seek medical care in the future due to this incident.
Overall, the Balboa Hospital Courtyard seems to provide generally good care, with a few exceptions. The staff are described as attentive, caring, and professional, and the hospital's systems and processes are praised for their efficiency and effectiveness.