Love the variety of ice cream flavors...and that you get a free waffle cone with a double scoop! German Chocolate Cake is my favorite.....but can only get it in the fall....try it, its DELICIOUS!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Scoop
Troy White
Not a huge fan of confetti cake, but it was fine. Now the price, $41.00 for that little cake was ridiculous!
Atmosphere: 5
Food: 3
Service: 5
robert sims
Every time I go there it’s around 9 yes they close at ten but I work the nightshift so I try and get there before closing. They close at 10 usually I get there around 9 or 9:15 and they are already in the process of closing the ice cream is covered and there is no milk for a milkshake so I’m assuming they close at 9 instead of 10 because it’s an issue to get ice cream.
Atmosphere: 1
Food: 1
Service: 1
Jasmine Evans
Female working July 2nd 5pm Ruined my daughters birthday mood Not helpful condescending sense an attitude so I gave one back Everything she was saying was not customer service friendly it was VERY sarcastic from jump My daughter ask for container points to which she wants I come over and thinking there’s confusion there’s not I said oh she wants that container She says what it’s called I said oh ok we wouldn’t know name I can tell this is going to go well but thinking that’s just that isolated incident Than she ask do you want scoops or feel the cup I then ask well how much is it she points to menu I’m like what ?? How much is it simple question here So IT STARTS SHE HAS MAJOR ATTITUDE And it’s so like subtle because it’s sarcastic She flips everything on you has an answer for everything I than say well how much is the container since she doesn’t want to say how much everything is as I can’t find it on menu now mind you I have learning disabilities and also Chiari malformation 1 (brain injury) I’ll bring one of these up later She AGAIN says on menu I’m like oh hell no What is with this B I said you know what you are so rude I sense attitude it’s my daughters birthday let me put it this way since it’s soooo difficult WHICH ONE IS CHEAPER then she repeats well idk which you want im like ugh the going in circles with her so weird What is her deal She than says I just don’t expect kids to get the whole container I said well it’s her birthday so she can get what she wants and she isn’t your kid now is she ?? I’m getting her what she wants Then yet again always has a rebuttal answer My mom would do the same Then I’m like is there manager here anyone else who’s more knowledgeable since you can’t help me She said I’m all alone here I’m like great I said you have been very rude condescending sarcastic Say refer to menu when you work here and should have better customer service skills I said what if I’m dyslexic WHICH I ACTUALLY AM Instead of being sympathetic and FINALLY answering price which now mind you I never wanted to know to begin with I was gonna get my daughter the whole container PERIOD whatever it cost only she brought it up She than YET AGAIN with her answer for everything Says I gOt DySlEXiA too
I’m like ahhhhh f*** it at that point DONE She is or zero help and ruined it I said lets go to my daughter Then as we walk out she says I hope you have a good birthday Still adding insult to injury Just to mess with me So I flip her off
She really is ON ONE
Like what is her issue?? It was so weird the bizarre petty catty attitude from start She didn’t look 18 she looked 30 She didn’t look in training It was busy Only one man before us he was wrapping up Like why ??? Complaining to corporate tried to call but they closed at this time wooo try tomorrow But what I do know is never coming back here when she’s here We live downtown so this the closest So I shouldn’t have to NOT come here but will not when she there !!
Service: 1
Ruth Cruz
GREAT PLACE TO BUY ICE CREAM, MY FAVORITE IS CHOCOLATE CHIP AND MINT. WE HAD SEARCH FOR A 31 FLAVORS NEAR US. CAUSE I NEEDED MY ICE CREAM. GREAT FRIENDLY PEOPLE.
Parking: A SMALL PLACE VERY LITTLE PARKING CAUSE THEY SHARE PARKING WITH 7 11 AND OTHER STORES.
Birthday ice cream cake was ready on time and very pretty. Service was fast and friendly.
Atmosphere: 4
Food: 4
Service: 4
Nastassia Conlee
Picked up an ice cream cake out of their display case, and it was stale and old, even my father who adores the roll cake from basken robbins wouldn’t eat it. Tried to get a refund or a new cake because it was $45 for this stale, old cake and was told they don’t do refunds, or even replace their product which was bad. I would normally let this go, but for this price I just can’t. The location is clean enough, but this is just unacceptable.
Atmosphere: 3
Food: 1
Service: 1
Erion Starfire
Guy here on a Saturday night turned down a party of 9 lol
Ravyn Parker
Merale was ready and help me promptly! He gave me some insiders on what was seasonal and wasn’t. I missed my flavors and was like ma’am they are right here ? good kid thanks !!
Atmosphere: 5
Food: 5
Service: 5
Frank J
Order a cake for Christmas eve , went there to pick it up at 6pm which they said it would be ready only to find the doors closed and no one there. Tried to contact customer support via email and calling the phone store for the next couple of days and got no reply from either. Honestly I am disappointed because all I wanted was a cake for a Christmas eve party; Also I still haven't been able to get a refund for it because no one answers the phone or email. what ever you do do not order from this place horrible service and follow through when it comes to orders
Third time coming in to get Bday cake, also third time denied any cake writing. Cakes are pretty expensive, be nice to at least get a "Happy Birthday" on a $60 cake.
Ignacio Grady
Bask in Robin's offers some of the best-tasting ice cream around. The establishment is spotlessly clean, creating a pleasant environment for customers. The employees are exceptionally friendly and welcoming, adding to the overall enjoyable experience. If you're craving delicious ice cream with top-notch service, Bask in Robin's is the place to be!
Rocio Lucia Dyer
Went here at 9:20pm and it was closed, how lame. Hours online and on door say 10pm close tonight. Ended up getting shakes at Sonic across the street.
Love the variety of ice cream flavors...and that you get a free waffle cone with a double scoop! German Chocolate Cake is my favorite.....but can only get it in the fall....try it, its DELICIOUS!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Scoop
Not a huge fan of confetti cake, but it was fine. Now the price, $41.00 for that little cake was ridiculous!
Atmosphere: 5
Food: 3
Service: 5
Every time I go there it’s around 9 yes they close at ten but I work the nightshift so I try and get there before closing. They close at 10 usually I get there around 9 or 9:15 and they are already in the process of closing the ice cream is covered and there is no milk for a milkshake so I’m assuming they close at 9 instead of 10 because it’s an issue to get ice cream.
Atmosphere: 1
Food: 1
Service: 1
Female working
July 2nd 5pm
Ruined my daughters birthday mood
Not helpful condescending sense an attitude so I gave one back
Everything she was saying was not customer service friendly it was VERY sarcastic from jump
My daughter ask for container points to which she wants I come over and thinking there’s confusion there’s not I said oh she wants that container
She says what it’s called I said oh ok we wouldn’t know name
I can tell this is going to go well but thinking that’s just that isolated incident
Than she ask do you want scoops or feel the cup I then ask well how much is it she points to menu
I’m like what ??
How much is it simple question here
So IT STARTS
SHE HAS MAJOR ATTITUDE
And it’s so like subtle because it’s sarcastic
She flips everything on you has an answer for everything
I than say well how much is the container since she doesn’t want to say how much everything is as I can’t find it on menu now mind you I have learning disabilities and also Chiari malformation 1 (brain injury) I’ll bring one of these up later
She AGAIN says on menu
I’m like oh hell no
What is with this B
I said you know what you are so rude I sense attitude it’s my daughters birthday let me put it this way since it’s soooo difficult WHICH ONE IS CHEAPER then she repeats well idk which you want im like ugh the going in circles with her so weird
What is her deal
She than says I just don’t expect kids to get the whole container I said well it’s her birthday so she can get what she wants and she isn’t your kid now is she ?? I’m getting her what she wants
Then yet again always has a rebuttal answer
My mom would do the same
Then I’m like is there manager here anyone else who’s more knowledgeable since you can’t help me
She said I’m all alone here
I’m like great
I said you have been very rude condescending sarcastic
Say refer to menu when you work here and should have better customer service skills
I said what if I’m dyslexic
WHICH I ACTUALLY AM
Instead of being sympathetic and FINALLY answering price which now mind you I never wanted to know to begin with I was gonna get my daughter the whole container PERIOD whatever it cost
only she brought it up
She than YET AGAIN with her answer for everything
Says
I gOt DySlEXiA too
I’m like ahhhhh f*** it at that point
DONE
She is or zero help and ruined it
I said lets go to my daughter
Then as we walk out she says
I hope you have a good birthday
Still adding insult to injury
Just to mess with me
So I flip her off
She really is ON ONE
Like what is her issue?? It was so weird the bizarre petty catty attitude from start
She didn’t look 18 she looked 30
She didn’t look in training
It was busy
Only one man before us he was wrapping up
Like why ???
Complaining to corporate tried to call but they closed at this time wooo try tomorrow
But what I do know is never coming back here when she’s here
We live downtown so this the closest
So I shouldn’t have to NOT come here but will not when she there !!
Service: 1
GREAT PLACE TO BUY ICE CREAM, MY FAVORITE IS CHOCOLATE CHIP AND MINT. WE HAD SEARCH FOR A 31 FLAVORS NEAR US. CAUSE I NEEDED MY ICE CREAM. GREAT FRIENDLY PEOPLE.
Parking: A SMALL PLACE VERY LITTLE PARKING CAUSE THEY SHARE PARKING WITH 7 11 AND OTHER STORES.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Scoop, Single Scoop Ice Cream Cup, Cookie, Fresh Pack 24 Oz, 2 Scoop Sundae, Banana Royale, Fresh Pack 12 Oz, Oreo Layered Sundae, Chocolate Chip Cookie Dough Polar Pizza Ice Cream Treat
Birthday ice cream cake was ready on time and very pretty. Service was fast and friendly.
Atmosphere: 4
Food: 4
Service: 4
Picked up an ice cream cake out of their display case, and it was stale and old, even my father who adores the roll cake from basken robbins wouldn’t eat it. Tried to get a refund or a new cake because it was $45 for this stale, old cake and was told they don’t do refunds, or even replace their product which was bad. I would normally let this go, but for this price I just can’t. The location is clean enough, but this is just unacceptable.
Atmosphere: 3
Food: 1
Service: 1
Guy here on a Saturday night turned down a party of 9 lol
Merale was ready and help me promptly! He gave me some insiders on what was seasonal and wasn’t. I missed my flavors and was like ma’am they are right here ? good kid thanks !!
Atmosphere: 5
Food: 5
Service: 5
Order a cake for Christmas eve , went there to pick it up at 6pm which they said it would be ready only to find the doors closed and no one there. Tried to contact customer support via email and calling the phone store for the next couple of days and got no reply from either. Honestly I am disappointed because all I wanted was a cake for a Christmas eve party; Also I still haven't been able to get a refund for it because no one answers the phone or email. what ever you do do not order from this place horrible service and follow through when it comes to orders
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Third time coming in to get Bday cake, also third time denied any cake writing. Cakes are pretty expensive, be nice to at least get a "Happy Birthday" on a $60 cake.
Bask in Robin's offers some of the best-tasting ice cream around. The establishment is spotlessly clean, creating a pleasant environment for customers. The employees are exceptionally friendly and welcoming, adding to the overall enjoyable experience. If you're craving delicious ice cream with top-notch service, Bask in Robin's is the place to be!
Went here at 9:20pm and it was closed, how lame. Hours online and on door say 10pm close tonight. Ended up getting shakes at Sonic across the street.
It was good
It was good
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