just came through the drive thru, the girl took a while to take my order but that was fine, I pulled foward to the window where I handed her a $20 and my total was $10 and some change and the girl gave me back 4 pennies, during that exchange she hands me my beverage but not my fries, which is understandable but when she goes to give me my fries i tell her i gave her a $20 so she tells me to come inside & grab my correct change. I’m inside waiting about 7 mins and theres a lady in front of me who needed to pay who hadnt been helped for longer than me and when the manager finally head over she gives me my correct change and i tell her about my fries i never got & she went back and forth with me saying i got them but i never did. after a few times of these she finally gives me my large fries but barely any sauce so i have to head back to the drive thru and get my sauce. this restaurant is understaffed and the service isn’t very good. do better thanks! i knew i should’ve gone to chick fil a lol (when i got back home 4 mins away my shake was halfway melted as well because of all the waiting!)
Atmosphere: 1
Food: 2
Service: 1
Commander Bell
Chicken sandwich good
Atmosphere: 5
Food: 5
Service: 5
George Capito
Can't go wrong eating at Carl's Jr.
Atmosphere: 5
Food: 5
Service: 5
John Reece
No experience with Carl's i don't normally eat here but all the bad reviews I see I just had to comment how are you 3.7 when there are so many negative comments? I would like to eat at Carl's Junior but I'm looking for the best reviews in San Diego three restaurants and all I see is negative reviews I will probably not be eating at Carl's Junior sad!
Scottie Strong
That Famous Star Double Burger 🍔... Is to die for... 💯
Ive been here multiple times in the past few months, and there is ALWAYS an error with my order. Whether it’s the wrong fries, missing a cookie, missing extra sauces I paid extra for, or wrong drinks. Today I ordered a double Diablo with the strawberry lemonade with boba Burst. I got a single meat burger, and a lemonade with no Burst. Multiple times I have paid for extra and received nothing. They care more about their statistics and will make you wait out front instead of giving you your food through the DRIVE THRU. they continue to rush orders and make them incorrectly. This is THEFT.
Atmosphere: 1
Service: 1
Proud Parent of 4 (Juanito)
Professional and Friendly staff. Morning Crew Rocks...
Atmosphere: 5
Food: 5
Service: 5
Colleen Aguirre
I was in the drive thru this morning. No customer service at all - very rude lady taking my order. I backed out and left. Not worth how expensive it is with lack of service. They should definitely switch a more cheerful, polite and respectful individual to do the job of the drive thru.
Service: 1
Sofía Lopez
It took a long time for the cashier to serve us and when she finished our order she rolled her eyes and snorted, bad service.
Atmosphere: 2
Food: 4
Service: 2
Skittle Fabz
Cashiers are so lazy these days. We might as well just get rid of these cashiers and have robots doing these fast food order, they probably would come out better, faster and not expecting the customer to do the stuff at the cash register. I waited 10 minutes for my order, with nobody else ahead of me or behind me.
Parking: Parking is fine, it’s just the wait! With nobody else in the restaurant, all the drive thru orders got fulfilled first.
Wow ghost town fries cold burger was ok. Soda machine broken
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Big Angus Guacamole Bacon Burger
Tyrone Donnell
Got a burger it was good I loved it you should go there it's great
Atmosphere: 5
Food: 5
Service: 5
CarolTurquoisE E
The lady was helpful helping us find the restroom and gave me a spoon when I asked her for it. However when my friend and I ordered our snacks that should have taken about 5 or 10 minutes and it took 20 minutes. We didn't even order a full meal that required cooking.
just came through the drive thru, the girl took a while to take my order but that was fine, I pulled foward to the window where I handed her a $20 and my total was $10 and some change and the girl gave me back 4 pennies, during that exchange she hands me my beverage but not my fries, which is understandable but when she goes to give me my fries i tell her i gave her a $20 so she tells me to come inside & grab my correct change. I’m inside waiting about 7 mins and theres a lady in front of me who needed to pay who hadnt been helped for longer than me and when the manager finally head over she gives me my correct change and i tell her about my fries i never got & she went back and forth with me saying i got them but i never did. after a few times of these she finally gives me my large fries but barely any sauce so i have to head back to the drive thru and get my sauce. this restaurant is understaffed and the service isn’t very good. do better thanks! i knew i should’ve gone to chick fil a lol (when i got back home 4 mins away my shake was halfway melted as well because of all the waiting!)
Atmosphere: 1
Food: 2
Service: 1
Chicken sandwich good
Atmosphere: 5
Food: 5
Service: 5
Can't go wrong eating at Carl's Jr.
Atmosphere: 5
Food: 5
Service: 5
No experience with Carl's i don't normally eat here but all the bad reviews I see I just had to comment how are you 3.7 when there are so many negative comments? I would like to eat at Carl's Junior but I'm looking for the best reviews in San Diego three restaurants and all I see is negative reviews I will probably not be eating at Carl's Junior sad!
That Famous Star Double Burger 🍔... Is to die for... 💯
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Perfect, Chicken Stars Kid's Meal, Bacon Burger, Dr Pepper, Strawberry Swirl Cheesecake, Double Cheeseburger, California Classic Double Cheeseburger, Spoon, Onion Rings
Ive been here multiple times in the past few months, and there is ALWAYS an error with my order. Whether it’s the wrong fries, missing a cookie, missing extra sauces I paid extra for, or wrong drinks. Today I ordered a double Diablo with the strawberry lemonade with boba Burst. I got a single meat burger, and a lemonade with no Burst. Multiple times I have paid for extra and received nothing. They care more about their statistics and will make you wait out front instead of giving you your food through the DRIVE THRU. they continue to rush orders and make them incorrectly. This is THEFT.
Atmosphere: 1
Service: 1
Professional and Friendly staff. Morning Crew Rocks...
Atmosphere: 5
Food: 5
Service: 5
I was in the drive thru this morning. No customer service at all - very rude lady taking my order. I backed out and left. Not worth how expensive it is with lack of service. They should definitely switch a more cheerful, polite and respectful individual to do the job of the drive thru.
Service: 1
It took a long time for the cashier to serve us and when she finished our order she rolled her eyes and snorted, bad service.
Atmosphere: 2
Food: 4
Service: 2
Cashiers are so lazy these days. We might as well just get rid of these cashiers and have robots doing these fast food order, they probably would come out better, faster and not expecting the customer to do the stuff at the cash register. I waited 10 minutes for my order, with nobody else ahead of me or behind me.
Parking: Parking is fine, it’s just the wait! With nobody else in the restaurant, all the drive thru orders got fulfilled first.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Soda horrible. Burger was delicious
Atmosphere: 4
Food: 4
Service: 5
It was delicious
Wow ghost town fries cold burger was ok. Soda machine broken
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Big Angus Guacamole Bacon Burger
Got a burger it was good I loved it you should go there it's great
Atmosphere: 5
Food: 5
Service: 5
The lady was helpful helping us find the restroom and gave me a spoon when I asked her for it. However when my friend and I ordered our snacks that should have taken about 5 or 10 minutes and it took 20 minutes. We didn't even order a full meal that required cooking.
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