Chipotle Mexican Grill
8856 Navajo Rd, San Diego
(858) 351-0115
Recent Reviews
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Honestly the worst chipotle I’ve ever been to. Every time I come they’re out of half the ingredients and on top of that employees are rude. Just drive a little further to go to a better one trust me
Atmosphere: 1
Food: 2
Service: 1
Man chipotle is getting worse and worse! You ask for anything and they scoop and bang the spoon half of it falls off! ?! Why? Like really? Is lettuce that expensive?
Atmosphere: 1
Food: 1
Service: 1
I’ve been to Chipotle locations all across the U.S., and this was by far the worst experience I’ve ever had. I genuinely used to look forward to eating at Chipotle, but this location completely lowered my expectations of the brand.
The food quality was unacceptable. The ingredients didn’t taste fresh, portions were inconsistent, and the overall presentation looked careless. On top of that, the service felt rushed and indifferent, like customers were an inconvenience rather than appreciated. The restaurant itself did not reflect the cleanliness or organization I’ve come to expect from Chipotle.
What’s most disappointing is that I’ve always associated Chipotle with reliability and quality. This store put a stain on that reputation for me. It didn’t feel like the same brand I’ve supported for years.
I will never return to this location. If this had been my first Chipotle experience, it would have been my last.
Atmosphere: 1
Food: 1
Service: 1
We ordered one of the high-protein meals, and it was perfectly prepared, flavorful, and very satisfying. The guacamole was fresh and delicious as well. The service was warm and attentive, and the overall dining experience was truly enjoyable from start to finish.
Atmosphere: 5
Food: 5
Service: 5
I had a wonderful experience there awesome 💯 environment very enjoyable
Atmosphere: 5
Food: 5
Service: 5
They give smallest portion sizes of any chipotle I've been to. A serving of beans is roughly two tablespoons. Workers were nice.
Atmosphere: 2
Food: 2
Service: 4
Ordered 2 burritos and 2 bowls, everything was wrong. Paid extra to add quac to the burritos and did not get any. Omitted some ingredients and added some that weren't ordered. Tiny portions, probably a tablespoon of meat. Don't go here. Wasted our money.
Atmosphere: 1
Food: 1
Service: 1
Thr food look old and it was 524pm. The staff ignored me and my 11 yr old for a bit. She's picky didnt want rice just Carnasda and some quacolomole and salsa fresco. Over priced and food was old. The chips I paid for were stale. I will never go here again
Atmosphere: 1
Food: 1
Service: 1
I have to give it up to the crew tonight that worked the BOGO deal. The main guy let everyone know the status of the deal and apologized for the wait due to its popularity. The crew moved at a hero speed and were very courteous. Food was great. Applause to this crew!!
Atmosphere: 4
Food: 4
Service: 5
I almost didn't come here based on the reviews, but I'm glad I gave it a shot. It was clean, well-lit, with good service and food. I would say it's even above average compared to other locations, and I'll definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Found half of a cockroach squirming around in my bowl
Come on, you guys. I don’t even know how many times I’ve eaten at Chipotle, but this was the singular worst experience ever. I ordered two bowls on the app for pickup. 1 bowl requested no cheese due to a lactose intolerance, which you added, yet missed adding four additional items completely, including guac (extra fee). Second bowl requested no corn, which you added. So I paid extra for an item I didn’t receive and tipped on top of that. Skip this location and visit another one until they straighten things out.
Atmosphere: 3
Food: 1
Service: 1
went in on a busy fundraiser night on 10/30. I expected line to be long and store busy. They run out of items and the crew was doing their best but they couldn't keep up. The manager lady was rude and yelling at them for all of us to hear. My husband and I sat down to eat and just watched how she mistreated the employees and customers that were complaining about the wait time. She has no business being a manager! Absolutely rude and unprofessional.
no way this is how much i got. most of the bowl was literally lettuce
Went inside today for 2 to-go lunches.
The good: Food is consistently excellent, hot and well prepared. Had to keep asking for a more normal portion size, though.
The ugly: Not sure why they felt the need to make the inside sound like an incredibly loud night club as the noise level at 1100 on September 20th was ear splitting! My ears are still ringing two hours later. If you need a Chipotle fix I recommend you use the drive through only or go to another Chipotle.
Atmosphere: 1
Food: 5
Service: 4
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