Chris' Ono Grinds Island Grill - Liberty Station

Customer service was not there and portion was smaller than what I’ve had at the other location, in North park.
The staff is fairly young but there was no smile, nor upbeat attitude towards customers. The wait is long which, I don’t mind especially if it’s fresh. I walked away to order a coffee near by while I had been waiting about 15 so minutes, while other orders went out and placed on counter. When I left there were 2 bags that hadn’t been picked up. I got my coffee and went back, where there was an order with no name or any indication it was for me specifically. I asked, “hello, is this for Annie?” and the girl with heavy eyeliner who may be a lead of some sort, replied with, “the names on the ticket!” I kept turning it around because I know I’m not an idiot and checked for that first before I asked. She noticed there wasn’t even a ticket on there but asked “well what did you order?” Which I replied “volcano bowl” but out of all the people who ordered I couldn’t have been the only one with the same order. I’m not gonna take an order that’s not mine or indicated it was mine. So I took the order and grabbed my utensils and left annoyed. And Portion small for the price.

Atmosphere: 1

Food: 3

Service: 1

The poke bowl was not very good quality. There seemed to be a lot of crab or imitation crab? Slathered in mayonnaise. With raw red onion and peppers. And it was over $20 with tax. Was looking for a healthy option in the Liberty Market, but this isn’t it.

Edit: appreciate the owners response, giving 4 stars. TIL spicy poke means mayonnaise.

Atmosphere: 4

Food: 2

Service: 4

They have excellent volcano bowls with diced mangoes on top of the teriyaki chicken over rice.... Delicious.... It's just that the prices keep going up and up.... Very sad about that

Atmosphere: 4

Food: 5

Service: 4

Got their volcano bowl - its hot and amazing. A quick pickup stand in the food hall. Enjoyed eating it outdoors while listening to some live music. I'd order from here again.

Atmosphere: 5

Food: 5

Service: 5

Best Hawaiian food in town.

Atmosphere: 5

Food: 5

Service: 5

Stepped up to order and apparently they weren't open. And apparently they weren't open. That's fine but the guy didn't need to be rude about it.

Reply to owner- I walked up and started to order and the guy (tall guy, short hair, 20-something) just said "we aren't open for another 30 minutes" with an annoyed, rude, tone and walked away. I'm not an idiot, but an employee of a service business might want to respond differently than making it clear he think I am.

A simple, "Hey, sorry, we're not actually open yet, but we will be in 30 minutes if you can wait..." or something with some level of social awareness would be better. I run a business too and I have a few employees that struggle to be more interested in the customer than their own convenience and I have to remind them that the customers are everything.

A solid choice but not amazing Hawaiian food. On the pricey side, a plate will run you about $17, but they offer good portion size. Cheaper than a flight to Hawaii, however.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Macaroni Salad

The food was savory and delicious ?

Atmosphere: 5

Food: 5

Service: 5

The pulled pork was really good. At first the portion looked small. But could barely finish it all. Good Hawaiian food.

I've only had good luck here, I've only had good food here, I always order the volcano chicken teriyaki bowl They put freshly diced pineapple and freshly diced mango over the chicken teriyaki, Great sauce, that is totally delicious..... I'm a "total foodie" and I'm extremely intuitive, in-tune and I could tell you that this food here It's always been good and clean and fresh and fast, They also have really wonderful tea selection up on the counter (not too sugarized tea)If I ever experience a negative issue with this restaurant I will come back and change my review but as of right now I think it's one of the best little restaurants here at Liberty Station Point Loma.

Atmosphere: 2

Food: 5

Service: 3

Asian girl in the front was very rude when i ordered, however the food is pretty good. They need to work on their customer service

Atmosphere: 5

Food: 3

Service: 1

Recommended dishes: Poke Bowl

Volcano Bowl it was soo good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Volcano Bowl

That was somehow flavorless spicy poke. The spicy part was the jalapeño added. I’ve never seen poke with bell pepper in it. It was bland even when I added furikaki. The recipe needs to be revamped because that’s very disrespectful to poke in Hawaii. Mac salad taste like vons signature brand.

Atmosphere: 2

Food: 1

Service: 3

The chicken and pulled pork combo is delicious and ideal for

Atmosphere: 5

Food: 5

Service: 5

That was somehow flavorless spicy poke. The spicy part was the jalapeño added. I’ve never seen poke with bell pepper in it. It was bland even when I added furikaki. The recipe needs to be revamped because that’s very disrespectful to poke in Hawaii. Mac salad taste like vons signature brand.

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Poke Bowl