Really enjoy this location . Staff is very friendly and environment very clean .
OldMan
The guy assisting with the price exchange counter was impatient with the children and rude. Additionally, the game machines were limited and malfunctioning. I will not return!
Atmosphere: 3
Service: 1
Tyler Schacht
Service is amazing, Devin is the most gracious and avaliable host. Management is outside smoking, which keeps the fifth star open. I would mention the manager, but never saw them. Overall great place to bring the kiddos.
Atmosphere: 5
Food: 3
Service: 4
Pierre G.
Paid over $120 for two kids and then they wanted $30 more for the trampoline. Big rip off and the game card expired 20 minutes before the 120 Minutes were due. Not for me but no alcohol on a Saturday and pizza sucked.
Atmosphere: 1
Food: 1
Service: 1
Scottie Hill
I miss the old look inside.
Food: 5
Service: 5
Kristy Jones
We had a birthday party here our host was chis they were wonderful by far made this experience wonderful, easy Chris was friendly attentive and overall wonderful if you can get Chris to host her party, he will make it amazing
Atmosphere: 5
Food: 5
Service: 5
Francisco'S World
Super cool
Atmosphere: 5
Food: 5
Service: 5
Arvin Encomienda
Newly remodeled area, way cleaner, bigger and more games than the others
Atmosphere: 5
Food: 5
Service: 5
Pookie
Food can and should be 1000 times more affordable and tasty.
Atmosphere: 5
Food: 1
Service: 5
Rachel Kahan
They have a really cool system where you can choose to either pay for points or minutes. I think that you get more bang for your buck with the minutes. With that being said, about half of the games are broken and it takes awhile to get attended to at the prize counter as they are short staffed. Prices are better than Dave and Buster’s or anywhere comparable.
Spend about 4 hours every time I cone here. My kids live it here
Atmosphere: 5
Food: 5
Service: 5
Stephanie krause
I will never come back. I purchased $30 play pass for games that did nothing. Just to find out it was another $15 for my grandson to jump on the trampoline. Never ever again. To sad. I told the manager and he did nothing
Atmosphere: 1
Food: 1
Service: 1
B P
The staff was friendly, but the games at this location are old and outdated. There are many of the same games as well, just a different design.
Atmosphere: 2
Food: 2
Service: 4
Henry
My experience was horrible and unexceptable while I went in to this establishment with my wife and 18 month old son I was purchasing socks and wristband for him to jump on trampoline and for there slide while I was purchasing this my 18 month old ran on there mat and an employee by the name GINA put her hands on my child forcibly removing him from there play area which was very unexceptable my wife then told her I had the socks for him and not to touch our child again then Gina walks over to another employee that was setting up a party I believe her name is Lily they started talking then giving dirty looks towards us making us feel very uncomfortable to even be there then she goes back to her post standing in front of the play area and let's other kids with no socks or wrist bands go in she trys to call to them twice then just gives up and lets them still play but with my 18 month she walks in the play area to pull him out I don't know there policies but I'm sure putting hands on a child is not one of them so then another employee in a red shirt I didn't catch her name but I think it started with an A comes over and I assume she is a manager or something dressed differently from the rest of the employees I was going to confront Gina to the manager but I over hear Gina telling her her side of the story and both girls laugh and give rude looks to us so that's why I take it to here because of management is giving me rude looks as well then there's no way I'll get the proper help there and the girl in the red shirt came over to talk to Gina multiple times and made us feel even more uncomfortable and while they were talking and making us feel uncomfortable there are multiple kids with no socks or wrist bands in and out of there play area and kids even running in the back were it's employees only bringing out goggles and stuff from there because they were to busy gossiping and making us feel unwelcomed on top of that it took a whole hour to get an appetizer we ordered, there needs to be some type of consequences for there actions
I signed up for the Fun Pass at this location and was told by staff it was a month-to-month membership that I could cancel anytime. That was completely false. When I tried to cancel, I was told I’m locked into a 12-month contract that I was never informed about. I never saw or signed anything explaining that commitment—this is incredibly misleading and unethical.
On top of that, the facility is poorly maintained. Most of the games and machines are broken, the place is dirty, and after multiple visits, my kids got sick each time. It’s unacceptable for a children’s entertainment center to be in this condition, especially when charging families monthly fees.
I’ve reached out to corporate and filed complaints with consumer protection agencies. If you’re considering a membership here—don’t do it. Get everything in writing and be ready for a frustrating experience
Really enjoy this location . Staff is very friendly and environment very clean .
The guy assisting with the price exchange counter was impatient with the children and rude. Additionally, the game machines were limited and malfunctioning. I will not return!
Atmosphere: 3
Service: 1
Service is amazing, Devin is the most gracious and avaliable host. Management is outside smoking, which keeps the fifth star open. I would mention the manager, but never saw them. Overall great place to bring the kiddos.
Atmosphere: 5
Food: 3
Service: 4
Paid over $120 for two kids and then they wanted $30 more for the trampoline. Big rip off and the game card expired 20 minutes before the 120 Minutes were due. Not for me but no alcohol on a Saturday and pizza sucked.
Atmosphere: 1
Food: 1
Service: 1
I miss the old look inside.
Food: 5
Service: 5
We had a birthday party here our host was chis they were wonderful by far made this experience wonderful, easy Chris was friendly attentive and overall wonderful if you can get Chris to host her party, he will make it amazing
Atmosphere: 5
Food: 5
Service: 5
Super cool
Atmosphere: 5
Food: 5
Service: 5
Newly remodeled area, way cleaner, bigger and more games than the others
Atmosphere: 5
Food: 5
Service: 5
Food can and should be 1000 times more affordable and tasty.
Atmosphere: 5
Food: 1
Service: 5
They have a really cool system where you can choose to either pay for points or minutes. I think that you get more bang for your buck with the minutes. With that being said, about half of the games are broken and it takes awhile to get attended to at the prize counter as they are short staffed. Prices are better than Dave and Buster’s or anywhere comparable.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Spend about 4 hours every time I cone here. My kids live it here
Atmosphere: 5
Food: 5
Service: 5
I will never come back. I purchased $30 play pass for games that did nothing. Just to find out it was another $15 for my grandson to jump on the trampoline. Never ever again. To sad. I told the manager and he did nothing
Atmosphere: 1
Food: 1
Service: 1
The staff was friendly, but the games at this location are old and outdated. There are many of the same games as well, just a different design.
Atmosphere: 2
Food: 2
Service: 4
My experience was horrible and unexceptable while I went in to this establishment with my wife and 18 month old son I was purchasing socks and wristband for him to jump on trampoline and for there slide while I was purchasing this my 18 month old ran on there mat and an employee by the name GINA put her hands on my child forcibly removing him from there play area which was very unexceptable my wife then told her I had the socks for him and not to touch our child again then Gina walks over to another employee that was setting up a party I believe her name is Lily they started talking then giving dirty looks towards us making us feel very uncomfortable to even be there then she goes back to her post standing in front of the play area and let's other kids with no socks or wrist bands go in she trys to call to them twice then just gives up and lets them still play but with my 18 month she walks in the play area to pull him out I don't know there policies but I'm sure putting hands on a child is not one of them so then another employee in a red shirt I didn't catch her name but I think it started with an A comes over and I assume she is a manager or something dressed differently from the rest of the employees I was going to confront Gina to the manager but I over hear Gina telling her her side of the story and both girls laugh and give rude looks to us so that's why I take it to here because of management is giving me rude looks as well then there's no way I'll get the proper help there and the girl in the red shirt came over to talk to Gina multiple times and made us feel even more uncomfortable and while they were talking and making us feel uncomfortable there are multiple kids with no socks or wrist bands in and out of there play area and kids even running in the back were it's employees only bringing out goggles and stuff from there because they were to busy gossiping and making us feel unwelcomed on top of that it took a whole hour to get an appetizer we ordered, there needs to be some type of consequences for there actions
Atmosphere: 1
Food: 2
Service: 1
Extremely Disappointed – Misleading Membership & Poor Conditions
I signed up for the Fun Pass at this location and was told by staff it was a month-to-month membership that I could cancel anytime. That was completely false. When I tried to cancel, I was told I’m locked into a 12-month contract that I was never informed about. I never saw or signed anything explaining that commitment—this is incredibly misleading and unethical.
On top of that, the facility is poorly maintained. Most of the games and machines are broken, the place is dirty, and after multiple visits, my kids got sick each time. It’s unacceptable for a children’s entertainment center to be in this condition, especially when charging families monthly fees.
I’ve reached out to corporate and filed complaints with consumer protection agencies. If you’re considering a membership here—don’t do it. Get everything in writing and be ready for a frustrating experience
Atmosphere: 1
Food: 1
Service: 1
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