Crumbl - Clairemont

I'm retired but I like it more than others because the service here is fast and they always have cookies available

Parking: I think it's okay except that there are more businesses and a restaurant on one side and it takes longer but it is very big

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesecake

Crumbl is hands down the best cookie bakery I’ve ever visited! From the moment you walk in, the delicious aroma of freshly baked cookies draws you in, and the presentation is absolutely top-notch. Each cookie is a masterpiece—perfectly baked with a soft, chewy texture and flavors that are out of this world!

Their rotating weekly menu keeps things exciting, and every flavor I’ve tried has been a hit. Whether it’s the classic chocolate chip or a fun seasonal flavor, Crumbl always delivers. On top of the incredible cookies, their customer service is excellent. The staff is friendly, helpful, and always makes you feel welcome.

Crumbl has become my go-to spot for satisfying my sweet tooth and treating friends and family. If you’re a cookie lover, you have to try Crumbl—trust me, you won’t be disappointed!

Atmosphere: 5

Food: 5

Service: 5

Love the concept of a menu weekly. Some flavors you just have to try. Cookies are fresh and put together well. Great cookies overall!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies

The best! Sometimes slow to get cookies but always packed and so yummy

Atmosphere: 5

Food: 5

Service: 5

I visited Crumbl Cookies because it was conveniently located near my other errands. They have a system with three touchscreen kiosks for placing cookie orders, as their business model minimizes direct customer interaction aside from handing you the cookies. If you prefer not using technology for orders, be prepared to adapt. My main reason for visiting was to grab the corn bread cookie, my personal favorite.

When I arrived, there were three other customers, two using the ordering tablets and one waiting. Unfortunately, one of the three kiosks was out of order, which caused a slight delay. While waiting, I noticed that the interior could use some attention, as it was quite dusty, especially around the vents and big TV screens.

To my disappointment, they were out of the blueberry muffin cookie, which I was looking forward to trying. However, my cookies were ready about four minutes after ordering. Being a Monday, they offer all flavors in mini sizes, so I got one full-sized corn bread cookie and a box of three minis: corn bread, cookie dough, and peanut butter Butterfinger. While I wasn’t too impressed with the Butterfinger, both the corn bread and cookie dough were delicious. I paid with a gift card and recommend having your receipt texted to you, so you can earn rewards and eventually enjoy a free cookie.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Cookies, Mini 3-Pack

so good i ate the box too

Atmosphere: 5

Food: 5

Service: 5

Love this place!!

Vegetarian options: Ghiberti

Dietary restrictions: Hi

Parking: Hi

Kid-friendliness: Hi

Wheelchair accessibility: Hi

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Single

10/10 best place ever

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie, Cookies, Mini 12-Pack

amazing

Kid-friendliness: yes they accepting kids

Atmosphere: 5

Food: 5

Service: 5

Store has gotten progressively dirtier. Not hard to tell that proper cleaning is not taking place often. Peanut butter pie cookie was dry and not very pretty buttery.

Atmosphere: 1

Food: 2

Service: 2

Store is always clean, great customer service

Atmosphere: 5

Food: 5

Service: 5

I love the flavors always delicious cookies and fresh

Atmosphere: 4

Food: 4

Service: 4

Service was amazing here and the cookie tasted magnificent.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies

This was honestly the most best customer service I have ever received in any store. Once I walked in they greeted me with a warm, welcoming smile and asked how my day was going. I was honestly surprised they asked since the store was already pretty crowded, but they definitely ate and left no crumbs for customer service. Then after I had already ordered my cookies and waited less than 10 minutes in line. As my name was called, they couldn’t help but compliment my name, nails, and hair, which definitely boosted my confidence up to a 10/10. Overall, this Crumbl cookies location, specifically, is a 10/10.

Atmosphere: 5

Food: 5

Service: 4

Nice love these cookies very yummy

Atmosphere: 5

Food: 5

Service: 5