Burnt my pasta and gave me half portion. Called to complain, they put me on hold for 3 mins and tell me they are too busy. I guess thats why they are messing orders. The owner should look into this. The ladies working are rude and insensitive. I asked to speak to the manager, the lady said she was the manager. Asked to talk to the owner she bluntly said, No You Cant. Shows how much they value their customers. Dominos corporate, hope you see this and get these ladies some training in customer service.
Richard Vigil Jr
Called and spoke to David about my online/app order. Talk about a person…..that’s extremely polite and helpful! Ensured me that my order was perfect and that he was the person making my order! Pizzas came in beyond delicious
Billy Javate
Horrible experienced. I place a simple order for pick up in my local Domino's Pizza, and was very confident that everything is alright but unfortunately they give a wrong item! Called them back right away, but they asking me to return my order so they can see it'. At the store , the same lady who handle my order just look up and didn't say anything but to replace it. One gentleman came out and asked what was going? I said the lady handed me a wrong order and he didn't say anything either and turned his back. What a nightmare!
Sumit Rathore
They ran out of ALL toppings and sprinkled a little onions and olives on our 5 topping pizzas which they tried to pass as our pizza. But the deal breaker was the rude manager who said we should be happy with what we’re getting and to never order again at dominos.
Abe Yusuf
I ordered 3 Large pizzas from my local dominoes, the pizza ordered was burnt mishandled and just looked terrible. I called to see if I can get my order remade or refund and the customer service was very rude and I was very surprised. won’t be spending my hard earned money there again!!
andre Lopez
Pizza was good and they were really friendly
Cathy Wang
Order was lost and made up in 45 minutes without apology - Placed a large pizza order in afternoon, tried to pick up after 1 hour, but the staff cannot find it. Then they seemed having forgotten the issue and went back to process other orders. Only after my request again "where's my order", they realized that it still needs a resolution. Then they reordered the same pizza, told me that they won't charge me (Come on! Shall I say thanks?), and took another like 20 mins to make it.
Whole waiting time ~ 45 minutes. No apology. No compensation. They seemed always busy so don't care a penny how customer felt. BTW, the made up large was over cooked and no salty at all !
I'm not against all Domino's because shopping XP in my neighborhood were good. But I'm against this Domino's - Camino Ruiz store. It's the worst ever.
Take my word. Don't shop here. Or you will be compelled to complain here by words, like me did it here : (
Paul Kellerman
Staff is always friendly, environment is always welcoming and food never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Christopher Morales
Came in around 930PM. Only one person inside and he was on his phone while also preparing pizzas. I know for a fact that is not a sanitized device. Phone should be put away through the duration of food handling. Don’t get people sick over a stupid phone!
Dominic has pizza get the cheese bread with jalapenos
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pepperoni Pizza, Cheese Pizza
Kristy Ngo
I am very disappointed. I ordered a small pizza and as I was eating, I see hair strands. Please to whoever is working there, wear your caps or keep your hair away from the food. I am not going back due to this situation. Felt like I wasted my money, I didn’t get to finish all of my pizza. Ordered on 8/31/2024 around 7:40 ish.
Amrinder Singh
I ordered cheese pizza for my kids. The gentleman at the front was great but the pizza was too dry and I felt too much flour all over the pizza. Sorry not recommending it
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Cheese Pizza
Huda
Delicious and delicious pizza, especially the one with vegetables and ranch
Fast, cheap and good quality food and service.
Burnt my pasta and gave me half portion. Called to complain, they put me on hold for 3 mins and tell me they are too busy. I guess thats why they are messing orders. The owner should look into this. The ladies working are rude and insensitive. I asked to speak to the manager, the lady said she was the manager. Asked to talk to the owner she bluntly said, No You Cant. Shows how much they value their customers. Dominos corporate, hope you see this and get these ladies some training in customer service.
Called and spoke to David about my online/app order. Talk about a person…..that’s extremely polite and helpful! Ensured me that my order was perfect and that he was the person making my order! Pizzas came in beyond delicious
Horrible experienced. I place a simple order for pick up in my local Domino's Pizza, and was very confident that everything is alright but unfortunately they give a wrong item! Called them back right away, but they asking me to return my order so they can see it'. At the store , the same lady who handle my order just look up and didn't say anything but to replace it. One gentleman came out and asked what was going? I said the lady handed me a wrong order and he didn't say anything either and turned his back. What a nightmare!
They ran out of ALL toppings and sprinkled a little onions and olives on our 5 topping pizzas which they tried to pass as our pizza. But the deal breaker was the rude manager who said we should be happy with what we’re getting and to never order again at dominos.
I ordered 3 Large pizzas from my local dominoes, the pizza ordered was burnt mishandled and just looked terrible. I called to see if I can get my order remade or refund and the customer service was very rude and I was very surprised. won’t be spending my hard earned money there again!!
Pizza was good and they were really friendly
Order was lost and made up in 45 minutes without apology - Placed a large pizza order in afternoon, tried to pick up after 1 hour, but the staff cannot find it. Then they seemed having forgotten the issue and went back to process other orders. Only after my request again "where's my order", they realized that it still needs a resolution. Then they reordered the same pizza, told me that they won't charge me (Come on! Shall I say thanks?), and took another like 20 mins to make it.
Whole waiting time ~ 45 minutes. No apology. No compensation. They seemed always busy so don't care a penny how customer felt. BTW, the made up large was over cooked and no salty at all !
I'm not against all Domino's because shopping XP in my neighborhood were good. But I'm against this Domino's - Camino Ruiz store. It's the worst ever.
Take my word. Don't shop here. Or you will be compelled to complain here by words, like me did it here : (
Staff is always friendly, environment is always welcoming and food never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Came in around 930PM. Only one person inside and he was on his phone while also preparing pizzas. I know for a fact that is not a sanitized device. Phone should be put away through the duration of food handling. Don’t get people sick over a stupid phone!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Dominic has pizza get the cheese bread with jalapenos
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pepperoni Pizza, Cheese Pizza
I am very disappointed. I ordered a small pizza and as I was eating, I see hair strands. Please to whoever is working there, wear your caps or keep your hair away from the food. I am not going back due to this situation. Felt like I wasted my money, I didn’t get to finish all of my pizza. Ordered on 8/31/2024 around 7:40 ish.
I ordered cheese pizza for my kids. The gentleman at the front was great but the pizza was too dry and I felt too much flour all over the pizza. Sorry not recommending it
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Cheese Pizza
Delicious and delicious pizza, especially the one with vegetables and ranch
Atmosphere: 1
Food: 5
Service: 5
Good quality food at an affordable price
Atmosphere: 4
Food: 4
Service: 4
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