I ordered a pizza 3 weeks ago that took 2 hours to get to me. the driver left the store 45 minutes before he arrived with my food and so I called to complain about the cold pizza and was told let them know next time I ordered and they would replace it. I put in a 65 dollar order tonight , called to explain about the pizza, which was only a small part of the order, and I was spending money for everything else I ordered tonight and was told that because the issue with the pizza happened 3 weeks ago, they could not help me with the replacement pizza, even though they had pulled up my previous order. They said I should have remembered the name of the person I spoke with and then upon being asked refused to give me THEIR name although when I first called the person said he was the general manager. After he said I couldn'thave my pizza or his name he very rudely hung up on me. For the second time in the conversation! I'm very offended. I have been a loyal customer for decades and have never ever encountered a person so rude in your employ. Please fix this issue. Then without ever calling to informed me, he cancelled the ordeer I had placed and marked it delivered. Rudest Domino's employee I have ever in 40 years had to deal with. The location was Federal Blvd.
Service: 1
Robert Estrada
I was very pleased w service. The team was pro the food was superb
Atmosphere: 5
Food: 5
Service: 5
omid subat
Bull shit u cant eat any small size pizza for up to 18$😡😡😡😡😡 They r brutally expensive Every one should give them bad reviews for changing the prices
Atmosphere: 1
Eric Trinell Griffin Sr.
Great staff even better pizza.
Atmosphere: 5
Food: 5
Service: 5
Patricia Barnes
Jonathon was super professional and a sweetheart
Atmosphere: 5
Food: 5
Service: 5
Day
Excellent customer service. Great food every time. : )
Atmosphere: 5
Food: 5
Service: 5
Melinda Catano
Love there pizza and customer service 😍
Parking: Perfect
Kid-friendliness: Yes kid friendly
Wheelchair accessibility: Thank you very much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
scott williams
I enjoyed my food, service was prompt and professional!
ivy j
Food is always great. Amazing customer service from the staff.
I called dominoes today 8-24-24 at 5:36 and 5:37 pm and was given poor customer service. A male employee answered the phone and hung up when I had to ask him a second time to name the different types of cheesy bread. I called right back and the same person answered. He never said anything about the dropped call. I asked for the manager. an employee named Denise told me she was the manager and that it just happens sometimes and is basically no big deal.
Atmosphere: 3
Food: 3
Service: 1
Maria Tostado
1st time ordering, Jesse was very patient in explanation and very helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
Raymond Gaxiola
Great Pizza, and fast Service!
Atmosphere: 5
Food: 5
Service: 5
Y Miller
Just picked up a pepperoni and cheese. Absolutely fabulous price for a 14 inch pizza. $7.53. No complaints on the price. However, the pizza is slightly over baked. I don't think they are factoring in carry over cook time. My only other observation is that the gentleman at the counter handling the register is definitely not the best fit for a customer service role. He seemed annoyed by my presence. Although he seemed to pull his customer service skills together to greet the lady behind me with a bit more courtesy.
I ordered a pizza 3 weeks ago that took 2 hours to get to me. the driver left the store 45 minutes before he arrived with my food and so I called to complain about the cold pizza and was told let them know next time I ordered and they would replace it. I put in a 65 dollar order tonight , called to explain about the pizza, which was only a small part of the order, and I was spending money for everything else I ordered tonight and was told that because the issue with the pizza happened 3 weeks ago, they could not help me with the replacement pizza, even though they had pulled up my previous order. They said I should have remembered the name of the person I spoke with and then upon being asked refused to give me THEIR name although when I first called the person said he was the general manager. After he said I couldn'thave my pizza or his name he very rudely hung up on me. For the second time in the conversation! I'm very offended. I have been a loyal customer for decades and have never ever encountered a person so rude in your employ. Please fix this issue. Then without ever calling to informed me, he cancelled the ordeer I had placed and marked it delivered. Rudest Domino's employee I have ever in 40 years had to deal with. The location was Federal Blvd.
Service: 1
I was very pleased w service. The team was pro the food was superb
Atmosphere: 5
Food: 5
Service: 5
Bull shit u cant eat any small size pizza for up to 18$😡😡😡😡😡
They r brutally expensive
Every one should give them bad reviews for changing the prices
Atmosphere: 1
Great staff even better pizza.
Atmosphere: 5
Food: 5
Service: 5
Jonathon was super professional and a sweetheart
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service. Great food every time. : )
Atmosphere: 5
Food: 5
Service: 5
Love there pizza and customer service 😍
Parking: Perfect
Kid-friendliness: Yes kid friendly
Wheelchair accessibility: Thank you very much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
I enjoyed my food, service was prompt and professional!
Food is always great. Amazing customer service from the staff.
Atmosphere: 5
Food: 5
Service: 5
Rates five star for the free parm bites
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I called dominoes today 8-24-24 at 5:36 and 5:37 pm and was given poor customer service. A male employee answered the phone and hung up when I had to ask him a second time to name the different types of cheesy bread. I called right back and the same person answered. He never said anything about the dropped call. I asked for the manager. an employee named Denise told me she was the manager and that it just happens sometimes and is basically no big deal.
Atmosphere: 3
Food: 3
Service: 1
1st time ordering, Jesse was very patient in explanation and very helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
Great Pizza, and fast Service!
Atmosphere: 5
Food: 5
Service: 5
Just picked up a pepperoni and cheese. Absolutely fabulous price for a 14 inch pizza. $7.53. No complaints on the price. However, the pizza is slightly over baked. I don't think they are factoring in carry over cook time.
My only other observation is that the gentleman at the counter handling the register is definitely not the best fit for a customer service role. He seemed annoyed by my presence. Although he seemed to pull his customer service skills together to greet the lady behind me with a bit more courtesy.
Parking: Several spots
Atmosphere: 4
Food: 3
Service: 3
Great food in great time
Atmosphere: 5
Food: 5
Service: 5
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