Dunkin'
$ • Coffee Shops, Donuts
Hours:
4140 Convoy St, San Diego
(619) 330-9803
About Dunkin'
Dunkin' Reviews
Ratings
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Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 9PM |
Dunkin' is a restaurant known for its friendly and helpful staff, who consistently provide good service even during busy times. Customers appreciate that the staff are kind, accommodating, and often go out of their way to help with special requests or resolve issues quickly. Many reviews highlight the staff member named Chris, who is praised for making sure orders look correct and delivering excellent service. Another employee, Esmeralda, is recognized as the best barista at this location and keeps customers coming back. Despite the friendly staff, some customers have noted management challenges, such as poor handling of drive-thru and inside pickup experiences, especially when the drive-thru is closed or busy. During these times, only a few employees are present, and they work hard to serve customers, with some deserving promotions or raises. Customers also mention that the restaurant can get somewhat dirty, with trash and bathroom cleanliness issues, especially during busy mornings. Still, overall, the quality of the coffee and munchkins is consistent, and the welcoming attitude of the staff makes Dunkin' a place where many prefer to visit. The staff's effort and positive attitude stand out as key reasons for customer loyalty.