When you get in, you gonna stand in front of the register for at least 8 minutes, nobody is gonna say “hey welcome in, or at least “thanks for waiting I’ll be right back with you”
I stood near the register for like 8 minutes and all the workers looking at me up and down and say nothing, I was the only customer inside the store btw, imagine I had my uniform on(Service member). So I think more training is needed to the workers.
Atmosphere: 1
Food: 3
Service: 1
Jessica O'Neill
Honestly. Go through the drive through, they seem to take better care of you. Went in this time and girl was so so so slow and had her blue tooth phone on clearly talking to a friend on her phone while going at snail speed to complete orders. Took me about 8 mins for one iced coffee. On top of it all, lo and behold she got my order WRONG too, what a surpise seeing as she was more focused on her phonecall. Figure management would want to know to maybe get their staff to do their job right. Kinda tired of this kind of service everywhere. I also own a business, and if my staff doesn't do what they are hired to do, customers have every right to give their feedback, especially if staff can't get a simple iced coffee right.
Atmosphere: 4
Food: 4
Service: 2
Tyler Holmes
Just had to tell this guy my order 4 times, then he forgot to make one of the drinks. Still took forever to make that drink and then he was rude about it.
Atmosphere: 3
Food: 4
Service: 1
Zabdi chavez
Julie made the greatest coffee I have ever had. It cured all my illnesses.
Atmosphere: 5
Food: 5
Service: 5
Giselle Mendez
they were so rude AND they forgot my munchkins
Atmosphere: 1
Food: 1
Service: 1
Moran Cohen
If you gonna eat donuts - do it in Dunkin donuts
Atmosphere: 5
Food: 5
Service: 5
Med Ni
Comment soon!
Atmosphere: 1
Food: 1
Service: 1
Lisa James
The staff at this location are OUTSTANDING 😃
The energy, the friendliness, the hustle to get food done and get you on your way. The way they cover eachother off. The way they even give the customers little compliments and lots of smiles.
We are visiting from Canada (British Columbia and Ontario) and this was a perfect send off as we leave beautiful California!
We didn't use the drive through so got more exposure to the staff than is normal. I wish I had cash on me to give them all a generous tip!
The sit in space is not nice but if you had to dine in at least you are in the company of the wonderful young people that work there. It's otherwise a total 5-star experience!!
Atmosphere: 3
Food: 5
Service: 5
Casey Kroll
The quality is above average for a Dunkin’ and the staff are friendly. Only wish the inside seating was more spacious.
Atmosphere: 3
Food: 4
Service: 4
Taha Hilal
I ordered a chicken espresso Light Ice they made it it was unthinkable I hated it I get the same drink almost everyday so I know the way it tastes when they remade it they give me a cup of ice for the spit of coffee not good
Drive through cashier said have a nice day but said it with a horrible attitude. I wish I had video. The coffee is not bad but bitter.
Atmosphere: 1
Food: 3
Service: 1
Samantha Yeh
Great customer service - the staff had our Grubhub order ready at the time I set for pickup and everything was packaged well! Everyone was very nice/courteous and the area was clean - can't ask for better than that. Thanks for a great catering/pickup experience!
Atmosphere: 5
Food: 5
Service: 5
Thais Cavalcanti Macedo
Not friendly staff. No restroom . Needs improve a lot. Dirty.
Atmosphere: 1
Service: 1
EWD
Super nice drive thru staff. Made me fresh coffee. Donuts were popping good.
Diego Rodriguez
Slow and careless workers. Took 20 minutes to get my order and it was wrong.
When you get in, you gonna stand in front of the register for at least 8 minutes, nobody is gonna say “hey welcome in, or at least “thanks for waiting I’ll be right back with you”
I stood near the register for like 8 minutes and all the workers looking at me up and down and say nothing, I was the only customer inside the store btw, imagine I had my uniform on(Service member). So I think more training is needed to the workers.
Atmosphere: 1
Food: 3
Service: 1
Honestly. Go through the drive through, they seem to take better care of you. Went in this time and girl was so so so slow and had her blue tooth phone on clearly talking to a friend on her phone while going at snail speed to complete orders. Took me about 8 mins for one iced coffee. On top of it all, lo and behold she got my order WRONG too, what a surpise seeing as she was more focused on her phonecall. Figure management would want to know to maybe get their staff to do their job right. Kinda tired of this kind of service everywhere. I also own a business, and if my staff doesn't do what they are hired to do, customers have every right to give their feedback, especially if staff can't get a simple iced coffee right.
Atmosphere: 4
Food: 4
Service: 2
Just had to tell this guy my order 4 times, then he forgot to make one of the drinks. Still took forever to make that drink and then he was rude about it.
Atmosphere: 3
Food: 4
Service: 1
Julie made the greatest coffee I have ever had. It cured all my illnesses.
Atmosphere: 5
Food: 5
Service: 5
they were so rude AND they forgot my munchkins
Atmosphere: 1
Food: 1
Service: 1
If you gonna eat donuts - do it in Dunkin donuts
Atmosphere: 5
Food: 5
Service: 5
Comment soon!
Atmosphere: 1
Food: 1
Service: 1
The staff at this location are OUTSTANDING 😃
The energy, the friendliness, the hustle to get food done and get you on your way. The way they cover eachother off. The way they even give the customers little compliments and lots of smiles.
We are visiting from Canada (British Columbia and Ontario) and this was a perfect send off as we leave beautiful California!
We didn't use the drive through so got more exposure to the staff than is normal. I wish I had cash on me to give them all a generous tip!
The sit in space is not nice but if you had to dine in at least you are in the company of the wonderful young people that work there. It's otherwise a total 5-star experience!!
Atmosphere: 3
Food: 5
Service: 5
The quality is above average for a Dunkin’ and the staff are friendly. Only wish the inside seating was more spacious.
Atmosphere: 3
Food: 4
Service: 4
I ordered a chicken espresso Light Ice they made it it was unthinkable I hated it I get the same drink almost everyday so I know the way it tastes when they remade it they give me a cup of ice for the spit of coffee not good
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Drive through cashier said have a nice day but said it with a horrible attitude. I wish I had video. The coffee is not bad but bitter.
Atmosphere: 1
Food: 3
Service: 1
Great customer service - the staff had our Grubhub order ready at the time I set for pickup and everything was packaged well! Everyone was very nice/courteous and the area was clean - can't ask for better than that. Thanks for a great catering/pickup experience!
Atmosphere: 5
Food: 5
Service: 5
Not friendly staff. No restroom . Needs improve a lot. Dirty.
Atmosphere: 1
Service: 1
Super nice drive thru staff. Made me fresh coffee. Donuts were popping good.
Slow and careless workers. Took 20 minutes to get my order and it was wrong.
Atmosphere: 1
Food: 3
Service: 1
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