Three times I've been to this location, and three times I've been given the wrong order or with missing items. Not to mention that items from my order have been mistakenly added to another person's order. I love Dunkin, but this location is definitely not a great one. Unfortunately.
hayden
Individuals gave me the wrong order at the drive thru. Returned within 5 minutes to get correct order however individuals refused to correct thier mistake and became verbally abusive and threatened me with physical violence. The appearance of the employees and the irrationality of thier actions led me to believe they were on some dangerous narcotics and the safety of the food could not be trusted. I will never return
Phuong Nguyen
The cashier was not friendly and wrote down the wrong item. I ordered croissant and it said bagel.
Jim Petrovich
Normally service and food are great but today couldn't get anyone to even walk up to the counter. I realize it is a Sunday but the place was empty and there were only 2 cars in the drive thru.How is it these folks deserve $20 an hour for unskilled labor? We won't be back.
J
Everything here was sticky. Sticky floor. Sticky chairs. Sticky tables. Sticky kiosk. Sticky cups.
Atmosphere: 2
Food: 2
Service: 1
A. O Coverage
Did they gave me a bad rating just by getting a delivery order?
Carol “Caroline” Killi
Order on app for faster service and rewards! I was able to place the order ahead of time. Only thing I was disappointed about was how the drinks are handled. I had to find my two pumpkin lattes which were delicious.
Kid-friendliness: What kid doesn’t like donuts especially when you have a variety to chose from
Horrible dunkin . They never gave me my credit card back by the time i realized it was 7:30 pm and they close at 8 the doors were locked at 7;30 i knocked on the door the lady just stared at me and then looked back down and ignored me . I called the store she wouldn’t even pick up the phone .
Atmosphere: 1
Food: 1
Service: 1
Mirabella Escobar
Best service I have ever received at Dunkin Donuts. Very clean organized and great staff.
Excellent workers go above and beyond Katie and Leroy are the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Rodney Hoven
I normally dont post reviews for Dunkin as I've been to many and they are essentially the same since all I usually order is a donut and a black coffee. But, the service that we received from Jessica (I believe this was her name or as the another review called her "the chick with the tats"), was exceptional. My wife mistakenly ordered a drink that she didnt like very much and Jessica did all she could to make her happy and made her another drink. She didnt have to do this and we didnt expect her to. Great customer service!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Rodney H
I normally dont post reviews for Dunkin as I've been to many and they are essentially the same since all I usually order is a donut and a black coffee. But, the service that we received from Jessica (I believe this was her name or as the another review called her "the chick with the tats"), was exceptional. My wife mistakenly ordered a drink that she didnt like very much and Jessica did all she could to make her happy and made her another drink. She didnt have to do this and we didnt expect her to. Great customer service!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Seth Mednick
I feel compelled to write this: I was made to pull up after the drive through and wait. 4 cars went past some almost hitting me while I maneuver my own car to give them space. (Not sure why they can’t reverse some to make their own space as there are 2 lanes.)
I finally get my food after the stressful wait. The lady that comes out scolds me for not moving close enough to the curb “nobody told me”. Then she says “well you ordered on the app right when you got here”. Yeah I did and the order came through on your side. It would be no different then if I had ordered right then and you know that.
But the kicker? MY FOOD IS COLD!!! The wrap is room temp! Im frankly not sure it’s safe. I even get free Dunkin but will likely not return to this location. I’ve given it 4 chances. Only once was my food an acceptable level of “cooked”. Oh and they got my order wrong that one time. They gave me a bagel instead of a croissant.
Atmosphere: 2
Food: 1
Service: 1
Emily
Quick service. Fresh coffee. The chick with the tats was very nice and helpful!
Great service, off busy street has drive thru
Three times I've been to this location, and three times I've been given the wrong order or with missing items. Not to mention that items from my order have been mistakenly added to another person's order. I love Dunkin, but this location is definitely not a great one. Unfortunately.
Individuals gave me the wrong order at the drive thru. Returned within 5 minutes to get correct order however individuals refused to correct thier mistake and became verbally abusive and threatened me with physical violence. The appearance of the employees and the irrationality of thier actions led me to believe they were on some dangerous narcotics and the safety of the food could not be trusted. I will never return
The cashier was not friendly and wrote down the wrong item. I ordered croissant and it said bagel.
Normally service and food are great but today couldn't get anyone to even walk up to the counter. I realize it is a Sunday but the place was empty and there were only 2 cars in the drive thru.How is it these folks deserve $20 an hour for unskilled labor? We won't be back.
Everything here was sticky. Sticky floor. Sticky chairs. Sticky tables. Sticky kiosk. Sticky cups.
Atmosphere: 2
Food: 2
Service: 1
Did they gave me a bad rating just by getting a delivery order?
Order on app for faster service and rewards! I was able to place the order ahead of time. Only thing I was disappointed about was how the drinks are handled. I had to find my two pumpkin lattes which were delicious.
Kid-friendliness: What kid doesn’t like donuts especially when you have a variety to chose from
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Donuts, Iced Dunkalatte, Dozen Donuts, Doughnut
Horrible dunkin . They never gave me my credit card back by the time i realized it was 7:30 pm and they close at 8 the doors were locked at 7;30 i knocked on the door the lady just stared at me and then looked back down and ignored me . I called the store she wouldn’t even pick up the phone .
Atmosphere: 1
Food: 1
Service: 1
Best service I have ever received at Dunkin Donuts. Very clean organized and great staff.
Vegetarian options: Avocado toast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Avocado Toast
Restaurantji Recommends
Excellent workers go above and beyond Katie and Leroy are the best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I normally dont post reviews for Dunkin as I've been to many and they are essentially the same since all I usually order is a donut and a black coffee. But, the service that we received from Jessica (I believe this was her name or as the another review called her "the chick with the tats"), was exceptional. My wife mistakenly ordered a drink that she didnt like very much and Jessica did all she could to make her happy and made her another drink. She didnt have to do this and we didnt expect her to. Great customer service!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
I normally dont post reviews for Dunkin as I've been to many and they are essentially the same since all I usually order is a donut and a black coffee. But, the service that we received from Jessica (I believe this was her name or as the another review called her "the chick with the tats"), was exceptional. My wife mistakenly ordered a drink that she didnt like very much and Jessica did all she could to make her happy and made her another drink. She didnt have to do this and we didnt expect her to. Great customer service!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
I feel compelled to write this: I was made to pull up after the drive through and wait. 4 cars went past some almost hitting me while I maneuver my own car to give them space. (Not sure why they can’t reverse some to make their own space as there are 2 lanes.)
I finally get my food after the stressful wait. The lady that comes out scolds me for not moving close enough to the curb “nobody told me”. Then she says “well you ordered on the app right when you got here”. Yeah I did and the order came through on your side. It would be no different then if I had ordered right then and you know that.
But the kicker? MY FOOD IS COLD!!! The wrap is room temp! Im frankly not sure it’s safe. I even get free Dunkin but will likely not return to this location. I’ve given it 4 chances. Only once was my food an acceptable level of “cooked”. Oh and they got my order wrong that one time. They gave me a bagel instead of a croissant.
Atmosphere: 2
Food: 1
Service: 1
Quick service. Fresh coffee. The chick with the tats was very nice and helpful!
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