I recently attended an event catered by this company and would not recommend them. The food was ok but not great. I think there are much better options.
Vanessa Anne Pascual
They catered our wedding at The Secret Garden at Rancho Santa Fe and they were amazing! Communication with Christine was always very clear and she always responded very quickly. We were so happy that their team made sure that we were able to eat all of the food because it was all so good! They set aside plated appetizers and served us a plated dinner. We did buffet style and everything went so smoothly. We also got to bring some extras home which was a nice touch. Coincidentally, we also found out that one of their team members actually went to high school with my husband (groom)! (We had a crossword puzzle and she saw that he was from the same hometown). Thank you again Eco Caters for being part of our special day!
Antoinette Gonzalez
My husband and I hired Eco Caters for our wedding, and unfortunately, the experience fell far below our expectations. Several issues occurred that could have been easily avoided with more professionalism and attention to detail on their part.
To begin with, the staff was noticeably unprofessional and dismissive of our guests’ needs. Despite clear communication during the planning process about accommodating dietary restrictions, our guests with special dietary needs were not assisted appropriately. Additionally, when some guests requested more food, they were told no—despite our repeated emphasis that we wanted to ensure more than enough food was available for everyone.
Another frustrating oversight was that no bread was provided at the head table, where my husband and I were seated—even though our contract specified that every table would receive bread.
Communication broke down throughout the evening, particularly as several of Eco Caters' missteps delayed our timeline and added unnecessary stress to what should have been a joyful and seamless event.
Overall, this experience was stressful, disappointing, and certainly not reflective of the price we paid. While I don’t typically leave negative reviews, this situation was especially frustrating. I would not recommend Eco Caters to anyone planning an important event—especially a wedding.
Noah Trotter
We hired Eco Caterers for our wedding and unfortunately had a very disappointing experience. There was not enough food, and several of our guests left hungry. When guests asked about additional food, they were told no. This was something we had stressed throughout the process from the beginning and many times we had been assured there would be more than enough food. The staff seemed inexperienced and dismissive, which only added to the frustration. Some guests had asked for salt & pepper, or even dressing for their salad but never received it. Also, the staff would clean full drinks off tables and full pieces of cake that guests were still eating.
We had paid for extra appetizers, but many of our guests never received any. What was served came out late and very slowly, so only a handful of people even had the chance to try them.
For the amount we paid, we expected professional service and a seamless dining experience for our guests. Sadly, that was not the case. We would not recommend Eco Caterers based on our experience.
Nina Gonzalez
Our experience with this catering company was a complete disappointment on every level. During planning, I stressed repeatedly that it was crucial that there be enough food for our guests, and I was assured this would happen by both Christine and Chef Esteban. However, our guests left our event hungry. We were promised 6 oz. of protein per guest but served only 2-3 oz, less than half of what was agreed upon in our contract and paid for.
Cocktail hour started 45 minutes late due to miscommunication on Christine's part. Her timeline clearly noted that cocktail hour was to start at 4pm. We had 30 minutes of what was supposed to be an hour cocktail hour. Many of our guests didn't receive any appetizers. Portions of both appetizers and entrees were significantly smaller than what we were served at the tasting, which felt misleading.
One of our guests requested more chicken due to dietary restrictions and was denied by the servers. Several guests requested more salad dressing and were told they ran out.
Finally, we paid extra per person for a sauce for the chicken and it wasn't provided. They charged us for something we didn't receive and will not refund what we paid!
To top it all off, when I tried in good faith to resolve these issues with their management, they ignored me. Initially, they seemed genuinely concerned and acknowledged their company's failures, but once we agreed on a resolution, all communication stopped. I was led to believe they were going to work on making things right but clearly had no intention of doing so. This company failed in professionalism, service, and integrity. They are dishonest!
Save yourself the headache and avoid them at all costs.
Jose V
I recently attended a wedding catered by this company and was extremely disappointed because they didn't care about my dietary restrictions. I asked for extra chicken instead of beef but was denied by the servers. They have no regard to people's food sensitivities. I would never hire them.
Paulene de Mesa
We chose Eco Caters for our wedding last month at the Secret Garden at Rancho Santa Fe. As a couple who has worked in catering for both the service and production sides, we were impressed with the planning and execution of this team. Christine Sheffield, the Client Success Manager was a rock star in responding back to our inquiries throughout the wedding planning process. Food was delicious and memorable (one of our guest mentioned that his favorite part of the wedding was the coconut pork belly hors d'oeuvres), payment was straightforward, and communication was easy.
We highly recommend Eco Caters for your next big event! ??
Lisa James
We decided to have tacos for our wedding from Eco Caters and I am so happy with how it turned out. We had the achiote braised chicken, adobo beef, and adobo jackfruit and all 3 were a huge hit! My husband is not typically a big fan of vegan food, but he loved the jackfruit and thought it was the best filling - I personally loved the beef, and the chicken was also delicious. Our guests raved about the food, and we were so happy with the affordability of the catering packages.
The staff was also amazing. We had one woman who would come check on us at our sweetheart table to make sure we had all of the food and drinks we needed throughout the entire night, so we never had to go to the bar or buffet line, which was an unexpected but great touch. We received many compliments on the friendliness of the servers and the bartenders throughout the night.
Working with our account manager Christine was great: she was professional, friendly, and communicative. Anytime we had a question or wanted to make a change to our catering package, she responded to us quickly and made the process easy and seamless.
Overall, we highly recommend Eco Caters if you’re looking for an affordable, delicious, and professional catering company for your wedding!
Haley B.
Great experience working with Eco for our July 2024 wedding! Their catering menu mixes flavors beautifully and offers lots of flexibility in meal choices and dietary restrictions. Producing high quality food at such large quantities (175 plated entrees) is no small feat, and we got compliments that we had the best food at any wedding our guests had attended. Christine was professional and kind and gave us helpful timeline reminders well in advance. The servers and bartenders provided great service and positive energy to the event. Highly recommended!
Jessica Perron
Christine is AMAZING. She is so communicative, kind and on it. I work with a ton of vendors in my line of work and Christine and eco caters truly are one of the best. The food was delicious, we got a ton of compliments and everything went perfectly! I would HIGHLY recommend working with this team. Great value!
The Eco Catering team provided the food and service for our wedding at Lot 8 last weekend, and we couldn't be happier with how it went! The food was great (we got lots of compliments from guests about it), the staff was super professional and friendly (we got lots of comments from guests about that too!) and working with Christine over the past few months has been a smooth and easy process. Would absolutely recommend them for any event catering needs!
Emily Ledgerwood
ECO was the best to work with for our wedding! The food was delicious and the price was so hard to beat. We worked with Christine who was so informative and responsive. We always felt comfortable asking any questions and they made it such an enjoyable process. Highly recommend them!
Christopher Rutherford
Christine and the ECO team did an amazing job with our wedding, would recommend to anyone.
Michael Woo
Eco Caters provided the food for our wedding at the Secret Garden this past weekend. The food was amazing and the servers and bartenders were professional and courteous.Working with Christine was simple and stress free as she answered all our questions and provided different options to accommodate what we were looking for.Overall, we were very happy with going with Eco Caters.
Mary Megan Coughlin
Very communicative, customer service oriented company.We were impressed with the caliber of food, and this was echoed by our wedding guests! Would recommend very highly for any large catering needs!
I recently attended an event catered by this company and would not recommend them. The food was ok but not great. I think there are much better options.
They catered our wedding at The Secret Garden at Rancho Santa Fe and they were amazing! Communication with Christine was always very clear and she always responded very quickly. We were so happy that their team made sure that we were able to eat all of the food because it was all so good! They set aside plated appetizers and served us a plated dinner. We did buffet style and everything went so smoothly. We also got to bring some extras home which was a nice touch. Coincidentally, we also found out that one of their team members actually went to high school with my husband (groom)! (We had a crossword puzzle and she saw that he was from the same hometown). Thank you again Eco Caters for being part of our special day!
My husband and I hired Eco Caters for our wedding, and unfortunately, the experience fell far below our expectations. Several issues occurred that could have been easily avoided with more professionalism and attention to detail on their part.
To begin with, the staff was noticeably unprofessional and dismissive of our guests’ needs. Despite clear communication during the planning process about accommodating dietary restrictions, our guests with special dietary needs were not assisted appropriately. Additionally, when some guests requested more food, they were told no—despite our repeated emphasis that we wanted to ensure more than enough food was available for everyone.
Another frustrating oversight was that no bread was provided at the head table, where my husband and I were seated—even though our contract specified that every table would receive bread.
Communication broke down throughout the evening, particularly as several of Eco Caters' missteps delayed our timeline and added unnecessary stress to what should have been a joyful and seamless event.
Overall, this experience was stressful, disappointing, and certainly not reflective of the price we paid. While I don’t typically leave negative reviews, this situation was especially frustrating. I would not recommend Eco Caters to anyone planning an important event—especially a wedding.
We hired Eco Caterers for our wedding and unfortunately had a very disappointing experience. There was not enough food, and several of our guests left hungry. When guests asked about additional food, they were told no. This was something we had stressed throughout the process from the beginning and many times we had been assured there would be more than enough food. The staff seemed inexperienced and dismissive, which only added to the frustration. Some guests had asked for salt & pepper, or even dressing for their salad but never received it. Also, the staff would clean full drinks off tables and full pieces of cake that guests were still eating.
We had paid for extra appetizers, but many of our guests never received any. What was served came out late and very slowly, so only a handful of people even had the chance to try them.
For the amount we paid, we expected professional service and a seamless dining experience for our guests. Sadly, that was not the case. We would not recommend Eco Caterers based on our experience.
Our experience with this catering company was a complete disappointment on every level. During planning, I stressed repeatedly that it was crucial that there be enough food for our guests, and I was assured this would happen by both Christine and Chef Esteban. However, our guests left our event hungry. We were promised 6 oz. of protein per guest but served only 2-3 oz, less than half of what was agreed upon in our contract and paid for.
Cocktail hour started 45 minutes late due to miscommunication on Christine's part. Her timeline clearly noted that cocktail hour was to start at 4pm. We had 30 minutes of what was supposed to be an hour cocktail hour. Many of our guests didn't receive any appetizers. Portions of both appetizers and entrees were significantly smaller than what we were served at the tasting, which felt misleading.
One of our guests requested more chicken due to dietary restrictions and was denied by the servers. Several guests requested more salad dressing and were told they ran out.
Finally, we paid extra per person for a sauce for the chicken and it wasn't provided. They charged us for something we didn't receive and will not refund what we paid!
To top it all off, when I tried in good faith to resolve these issues with their management, they ignored me. Initially, they seemed genuinely concerned and acknowledged their company's failures, but once we agreed on a resolution, all communication stopped. I was led to believe they were going to work on making things right but clearly had no intention of doing so. This company failed in professionalism, service, and integrity. They are dishonest!
Save yourself the headache and avoid them at all costs.
I recently attended a wedding catered by this company and was extremely disappointed because they didn't care about my dietary restrictions. I asked for extra chicken instead of beef but was denied by the servers. They have no regard to people's food sensitivities. I would never hire them.
We chose Eco Caters for our wedding last month at the Secret Garden at Rancho Santa Fe. As a couple who has worked in catering for both the service and production sides, we were impressed with the planning and execution of this team. Christine Sheffield, the Client Success Manager was a rock star in responding back to our inquiries throughout the wedding planning process. Food was delicious and memorable (one of our guest mentioned that his favorite part of the wedding was the coconut pork belly hors d'oeuvres), payment was straightforward, and communication was easy.
We highly recommend Eco Caters for your next big event! ??
We decided to have tacos for our wedding from Eco Caters and I am so happy with how it turned out. We had the achiote braised chicken, adobo beef, and adobo jackfruit and all 3 were a huge hit! My husband is not typically a big fan of vegan food, but he loved the jackfruit and thought it was the best filling - I personally loved the beef, and the chicken was also delicious. Our guests raved about the food, and we were so happy with the affordability of the catering packages.
The staff was also amazing. We had one woman who would come check on us at our sweetheart table to make sure we had all of the food and drinks we needed throughout the entire night, so we never had to go to the bar or buffet line, which was an unexpected but great touch. We received many compliments on the friendliness of the servers and the bartenders throughout the night.
Working with our account manager Christine was great: she was professional, friendly, and communicative. Anytime we had a question or wanted to make a change to our catering package, she responded to us quickly and made the process easy and seamless.
Overall, we highly recommend Eco Caters if you’re looking for an affordable, delicious, and professional catering company for your wedding!
Great experience working with Eco for our July 2024 wedding! Their catering menu mixes flavors beautifully and offers lots of flexibility in meal choices and dietary restrictions. Producing high quality food at such large quantities (175 plated entrees) is no small feat, and we got compliments that we had the best food at any wedding our guests had attended. Christine was professional and kind and gave us helpful timeline reminders well in advance. The servers and bartenders provided great service and positive energy to the event. Highly recommended!
Christine is AMAZING. She is so communicative, kind and on it. I work with a ton of vendors in my line of work and Christine and eco caters truly are one of the best. The food was delicious, we got a ton of compliments and everything went perfectly! I would HIGHLY recommend working with this team. Great value!
Restaurantji Recommends
The Eco Catering team provided the food and service for our wedding at Lot 8 last weekend, and we couldn't be happier with how it went! The food was great (we got lots of compliments from guests about it), the staff was super professional and friendly (we got lots of comments from guests about that too!) and working with Christine over the past few months has been a smooth and easy process. Would absolutely recommend them for any event catering needs!
ECO was the best to work with for our wedding! The food was delicious and the price was so hard to beat. We worked with Christine who was so informative and responsive. We always felt comfortable asking any questions and they made it such an enjoyable process. Highly recommend them!
Christine and the ECO team did an amazing job with our wedding, would recommend to anyone.
Eco Caters provided the food for our wedding at the Secret Garden this past weekend. The food was amazing and the servers and bartenders were professional and courteous.Working with Christine was simple and stress free as she answered all our questions and provided different options to accommodate what we were looking for.Overall, we were very happy with going with Eco Caters.
Very communicative, customer service oriented company.We were impressed with the caliber of food, and this was echoed by our wedding guests! Would recommend very highly for any large catering needs!
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