Very friendly employees Specially evenings Very good service at drive thrue Very good service at dine in Every employee very nice and friendly very helpful
Atmosphere: 5
Food: 5
Service: 5
SANDY BARAJAS
WALK IN OR DRIVE TRU , STEPHANIE AND LABOOBOO AND ALL TEAM ALWAYS SMILING AND THE DINER ALWAYS SPOTLESS EVERYTHING PERFECT ✨💖✨🥰🥰🥰🥰🥰
Atmosphere: 5
Food: 5
Service: 5
Susie
By far the best Pollo Loco location I've been to. The staff is very friendly and quick. The food is always delicious and freshly made. I will keep coming back again and again.
Atmosphere: 5
Food: 5
Service: 5
Yesica Gutierrez
I came in the restaurant after driving for 2 hours. To receive the best service and best food. I travel a lot and have visit many restaurants. But service here has been one of a kind. Manager Leonor was very helpful while I placed my order. Thanks to the cook haven’t had chicken this good sense I left home.
Atmosphere: 5
Food: 5
Service: 5
Gabriel Sanchez
Amazing service,one of the best Pollo Loco’s in San Diego very modern and well cleaned establishment. I love the customer service here! New to go spot!!
Atmosphere: 5
Food: 5
Service: 5
Dave Mendoza
let me use the restroom without purchasing
J Jesus Caldera
Joanna and Azael, as well the cocinero exceeds my expectations. I' ll defeintely return for another great delicious meal. Best regards, J. Jesus.
Atmosphere: 5
Food: 5
Service: 5
Diane Banfield
The restaurant looks great inside — I really like the remodel. It's clean, modern, and inviting. The food was ok, for the price.
What really bothered me, though, was the service. I was shocked that the cashier didn’t speak English and couldn’t help me at all. In the United States, that’s unacceptable. Customers shouldn’t have to wait or be redirected just to speak English. It left me frustrated and questioning the hiring practices. Are they that desperate for employees?
This is a great place in terms of food and atmosphere, but they seriously need to address the language barrier. Hire English or bilingusl for what ypu pay them. English-speaking service should be standard.
Atmosphere: 5
Food: 5
Service: 1
Maria Lopez
Placed an order for a Mixed 8 pc meal. When I got home I realized they had given me a leg and thigh meal. Drove back to get the correct order. I requested that the chicken be made well done because the chicken didn’t appear to cooked correctly. I received chicken that wasn’t cooked all the way through, it was pink and bloody. It had been a long time since I had been to this location, I stopped coming here because of this reason. I usually go to the store on Palomar and they never disappoint. Do better, follow through on your customers requests or at least cook the chicken thoroughly for goodness sake it’s CHICKEN not beef!!!
Aryam Gaxiola (Mayra)
Salads are a little sad looking but good, and suprisinly filling .
Very friendly employees
Specially evenings
Very good service at drive thrue
Very good service at dine in
Every employee very nice and friendly very helpful
Atmosphere: 5
Food: 5
Service: 5
WALK IN OR DRIVE TRU , STEPHANIE AND LABOOBOO AND ALL TEAM ALWAYS SMILING AND THE DINER ALWAYS SPOTLESS
EVERYTHING PERFECT ✨💖✨🥰🥰🥰🥰🥰
Atmosphere: 5
Food: 5
Service: 5
By far the best Pollo Loco location I've been to. The staff is very friendly and quick. The food is always delicious and freshly made. I will keep coming back again and again.
Atmosphere: 5
Food: 5
Service: 5
I came in the restaurant after driving for 2 hours.
To receive the best service and best food.
I travel a lot and have visit many restaurants.
But service here has been one of a kind.
Manager Leonor was very helpful while I placed my order. Thanks to the cook haven’t had chicken this good sense I left home.
Atmosphere: 5
Food: 5
Service: 5
Amazing service,one of the best Pollo Loco’s in San Diego very modern and well cleaned establishment. I love the customer service here!
New to go spot!!
Atmosphere: 5
Food: 5
Service: 5
let me use the restroom without purchasing
Joanna and Azael, as well the cocinero exceeds my expectations. I' ll defeintely return for another great delicious meal. Best regards, J. Jesus.
Atmosphere: 5
Food: 5
Service: 5
The restaurant looks great inside — I really like the remodel. It's clean, modern, and inviting. The food was ok, for the price.
What really bothered me, though, was the service. I was shocked that the cashier didn’t speak English and couldn’t help me at all. In the United States, that’s unacceptable. Customers shouldn’t have to wait or be redirected just to speak English. It left me frustrated and questioning the hiring practices. Are they that desperate for employees?
This is a great place in terms of food and atmosphere, but they seriously need to address the language barrier. Hire English or bilingusl for what ypu pay them. English-speaking service should be standard.
Atmosphere: 5
Food: 5
Service: 1
Placed an order for a Mixed 8 pc meal. When I got home I realized they had given me a leg and thigh meal. Drove back to get the correct order. I requested that the chicken be made well done because the chicken didn’t appear to cooked correctly. I received chicken that wasn’t cooked all the way through, it was pink and bloody. It had been a long time since I had been to this location, I stopped coming here because of this reason. I usually go to the store on Palomar and they never disappoint. Do better, follow through on your customers requests or at least cook the chicken thoroughly for goodness sake it’s CHICKEN not beef!!!
Salads are a little sad looking but good, and suprisinly filling .
Restaurantji Recommends
Decent food, very expensive, I like going with their cupóns ,
Carmín is wonderful
Atmosphere: 4
Food: 3
Service: 5
I bought the toast with avocado, I think very little avocado, very little chicken ? very delicious but I think the chicken portion was very little
Atmosphere: 5
Food: 5
Service: 5
Best El Pollo I've been to in a long time. Clean , good food and service
Parking: Easy right off main street
Kid-friendliness: Open
Wheelchair accessibility: Roll on in
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Two Pieces Breast Wings Combo
First time eating here and I really liked it...
Parking: We only walked a few steps to enter the place...
Atmosphere: 5
Food: 5
Service: 5
The flavor is so good. Portions have gotten smaller. Overall a good deal for the money.
Atmosphere: 4
Food: 5
Service: 5
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