We had a delicious, healthy lunch today, but the best part of the visit was a young man working there named Vincent. His customer service skills were on point! He immediately greeted us when we walked in, he offered me a cup of ice for the canned soda I had brought in, he brought our food to our table instead of just calling our name out and was very friendly, attentive and polite! He just made it a lovely visit!
Atmosphere: 5
Food: 5
Service: 5
Manuela Cervantes
Great customer service, always welcoming. food is amazing as well really good quality
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl, Queso Blanco Burrito, Spicy Chipotle Burrito, Chips and Guacamole, Double Chicken Tostada Salad
Ted Booth
I love my home Pollo! I have been dining here for nearly 20 years, and the food is always super delicious with the most friendly and caring service! THANK YOU!!!! I definitely recommend it.
Atmosphere: 5
Food: 5
Service: 5
OJITOZ LEYVA
Cashiers are very friendly and make sure my order was correct.
Kid-friendliness: Very friendly
Atmosphere: 5
Food: 5
Service: 5
fazebtw faze up
Food here is really good and the customer service is amazing very welcoming once you step inside and always with smiles
very welcoming such a great customer service and great tasting good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chipotle Burrito
Big Guy
The food was delicious and the staff welcomed my family and I when we all walked into the restaurant, the cashier took my order quickly and properly and brought my food out in 5 minutes and they checked up while we were eating
Kid-friendliness: Offered my daughter stickers and was friendly and funny
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Peter C
Service by employees was exceptional, it was the best experience in fast food I've had in multiple years. Food was good, regular fast food
Atmosphere: 4
Food: 4
Service: 5
Angel Valencia
I went to pollo loco the staff was super friendly and the service was great and the food was better than I expected and overall I really liked the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Chicken Nachos Combo
Adriana H jacquez
Kid-friendliness: I see a lots of kids playing outside even my kids were there
Very good chicken and the personel are very patience while taking the order. Keep it up.
Atmosphere: 5
Food: 5
Service: 5
Juan Montejo
This is the best crazy chicken in this
Atmosphere: 5
Food: 5
Service: 5
Briana Mercado
I love this el pollo loco on Scripps Poway food was amazing compare to other el pollo loco .. kuddos to the team ..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tostada Salad
John Park
I love El Pollo Loco and this location has great service and food! Friendly staff and they always accomodate my requests (no dairy).
Dietary restrictions: I can’t eat dairy or avocado and they always get those requests right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chipotle Burrito
Tomas Garcia
Chicken is always good at El Pollo Loco, and this place was not the exception.The only thing I didn’t like, is that the salsas and condiments are no longer available for self-serve.
We had a delicious, healthy lunch today, but the best part of the visit was a young man working there named Vincent. His customer service skills were on point! He immediately greeted us when we walked in, he offered me a cup of ice for the canned soda I had brought in, he brought our food to our table instead of just calling our name out and was very friendly, attentive and polite! He just made it a lovely visit!
Atmosphere: 5
Food: 5
Service: 5
Great customer service, always welcoming. food is amazing as well really good quality
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl, Queso Blanco Burrito, Spicy Chipotle Burrito, Chips and Guacamole, Double Chicken Tostada Salad
I love my home Pollo! I have been dining here for nearly 20 years, and the food is always super delicious with the most friendly and caring service! THANK YOU!!!! I definitely recommend it.
Atmosphere: 5
Food: 5
Service: 5
Cashiers are very friendly and make sure my order was correct.
Kid-friendliness: Very friendly
Atmosphere: 5
Food: 5
Service: 5
Food here is really good and the customer service is amazing very welcoming once you step inside and always with smiles
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pollo Bowl, Double Chicken Avocado Salad, Queso Blanco Burrito, Guacamole, Spicy Chipotle Burrito
very welcoming such a great customer service and great tasting good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chipotle Burrito
The food was delicious and the staff welcomed my family and I when we all walked into the restaurant, the cashier took my order quickly and properly and brought my food out in 5 minutes and they checked up while we were eating
Kid-friendliness: Offered my daughter stickers and was friendly and funny
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Service by employees was exceptional, it was the best experience in fast food I've had in multiple years. Food was good, regular fast food
Atmosphere: 4
Food: 4
Service: 5
I went to pollo loco the staff was super friendly and the service was great and the food was better than I expected and overall I really liked the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Chicken Nachos Combo
Kid-friendliness: I see a lots of kids playing outside even my kids were there
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very good chicken and the personel are very patience while taking the order. Keep it up.
Atmosphere: 5
Food: 5
Service: 5
This is the best crazy chicken in this
Atmosphere: 5
Food: 5
Service: 5
I love this el pollo loco on Scripps Poway food was amazing compare to other el pollo loco .. kuddos to the team ..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tostada Salad
I love El Pollo Loco and this location has great service and food! Friendly staff and they always accomodate my requests (no dairy).
Dietary restrictions: I can’t eat dairy or avocado and they always get those requests right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chipotle Burrito
Chicken is always good at El Pollo Loco, and this place was not the exception.The only thing I didn’t like, is that the salsas and condiments are no longer available for self-serve.
Atmosphere: 4
Food: 4
Service: 4
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