Chicken is consistently dry and burnt. And the drive thru mic must be terrible because I have to repeat myself over and over. And then my order is ALWAYS WRONG. 3 times in a row now. Not even anything complicated, just a street corn bowl with added avocado.
Atmosphere: 2
Food: 2
Service: 2
John Alewine
I always like El Pollo Loco so it’s not the food that is the issue but more the employee that said her name was Shawna, but is listed as Maria on my receipt. Treated me very disrespectfully, definitely should not be working with customers!
Atmosphere: 1
Food: 1
Service: 1
Theresa
The food was ok. The service was great very nice young lady at the counter.
Atmosphere: 4
Food: 3
Service: 5
Vicenta Arroyo
I place my order by DT and make me wait more the 20 mint on the parking lot for only mash potatoes, went I went in still was not ready and they take out from the microwave?????! On top was super hot out side went I get home the only hot was the mash the rest of my meal was cold !???? I make a complain that day but I don’t receive a apology
Atmosphere: 1
Food: 1
Service: 1
Ashley Moehrke
The quality of the food wasn't the same as the other El pollo loco I've been too
Atmosphere: 4
Food: 3
Service: 4
Christina Valle
The place is nice the people are nice the Food is great BUT .... I got 12pc bucket, corn, beans and mashed potatoes... I told them it was to go and they didn't have me a silverware
Atmosphere: 5
Food: 2
Service: 4
Clemencia Lopez
Nice people , good food , clean
Atmosphere: 5
Food: 5
Service: 5
Michael Collins
Great El Pollo Loco to eat at or order from. Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Angel Menxia
Great food & Great Salsa
Atmosphere: 5
Food: 5
Service: 5
Christopher Tomasik
I had their chicken bowl and my partner had their chicken tortilla soup. They were both pretty good. Is cilantro lime dressing that goes on the bowl is really delicious.
The chicken is not what it use to be, smaller and dry chicken.
Atmosphere: 4
Food: 3
Service: 5
Jose Corral Villa
Had a very nice conversation with Brenda at the drive-through. The food was delicious. The parking lot was clean. Brenda spoke loud and clearly she was very kind showed great customer service. I will probably be back to this location soon to eat again.
Atmosphere: 5
Food: 5
Service: 5
Gregorio Anton
Congratulations on your new opening keep up the good work and delicious food options. I personally enjoyed everything you have to offer
Chicken is consistently dry and burnt. And the drive thru mic must be terrible because I have to repeat myself over and over. And then my order is ALWAYS WRONG. 3 times in a row now. Not even anything complicated, just a street corn bowl with added avocado.
Atmosphere: 2
Food: 2
Service: 2
I always like El Pollo Loco so it’s not the food that is the issue but more the employee that said her name was Shawna, but is listed as Maria on my receipt. Treated me very disrespectfully, definitely should not be working with customers!
Atmosphere: 1
Food: 1
Service: 1
The food was ok. The service was great very nice young lady at the counter.
Atmosphere: 4
Food: 3
Service: 5
I place my order by DT and make me wait more the 20 mint on the parking lot for only mash potatoes, went I went in still was not ready and they take out from the microwave?????! On top was super hot out side went I get home the only hot was the mash the rest of my meal was cold !???? I make a complain that day but I don’t receive a apology
Atmosphere: 1
Food: 1
Service: 1
The quality of the food wasn't the same as the other El pollo loco I've been too
Atmosphere: 4
Food: 3
Service: 4
The place is nice the people are nice the Food is great BUT ....
I got 12pc bucket, corn, beans and mashed potatoes... I told them it was to go and they didn't have me a silverware
Atmosphere: 5
Food: 2
Service: 4
Nice people , good food , clean
Atmosphere: 5
Food: 5
Service: 5
Great El Pollo Loco to eat at or order from. Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Great food & Great Salsa
Atmosphere: 5
Food: 5
Service: 5
I had their chicken bowl and my partner had their chicken tortilla soup. They were both pretty good. Is cilantro lime dressing that goes on the bowl is really delicious.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Tostada Salad
Restaurantji Recommends
Great service
Atmosphere: 5
Food: 5
Service: 5
The chicken is not what it use to be, smaller and dry chicken.
Atmosphere: 4
Food: 3
Service: 5
Had a very nice conversation with Brenda at the drive-through. The food was delicious. The parking lot was clean. Brenda spoke loud and clearly she was very kind showed great customer service. I will probably be back to this location soon to eat again.
Atmosphere: 5
Food: 5
Service: 5
Congratulations on your new opening keep up the good work and delicious food options. I personally enjoyed everything you have to offer
Atmosphere: 5
Food: 5
Service: 5
Brenda is kind
Atmosphere: 5
Food: 5
Service: 5
Loading...