El Pollo Loco

3444 Midway Dr, San Diego
(619) 523-9904

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Recent Reviews

I come here pretty often & it’s the best customer service I’ve ever received at any fast food restaurant, and I mean every time! They do not slack. As soon as your foot crosses the doorway they’re yelling welcomes. lol. They’re always in a great mood, super helpful and kind. Oh and the food is great and pretty fast. Always hot too!
I'm really pleased with the changes the new manager , Jorge Gonzales, has made at this El Pollo Loco. The customer service and friendliness has much improved with the replacement of some staff. It makes for a much more enjoyable dinning experience.
From out of town. First time at this place. Went late, only 1 person at counter. Upon entering, was not greeted with a "hello, we will be with you in a moment.' So, we were just standing there waiting for about 10 or so minutes before we were addressed and I didn't like that. Finally, when our order was taken, it was done quickly, so there was that.

Food: 8pc chicken, 2 lg sides and 4-6 tortillas. I added a small coleslaw. Chicken was good,...

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