This place is amazing staff super friendly and food tasty like always! For sure coming back! 👏🏻
Atmosphere: 5
Food: 5
Service: 5
Kristi Stowell Cole
The food is always warm & tasty!
Atmosphere: 4
Food: 5
Service: 4
Hans Foto
Delicious chicken every time. This location is has a large indoor dinning area. There is tons of parking all around and a drive-through. Staff has always been really helpful.
Atmosphere: 5
Food: 5
Service: 5
Yossef Ehrlichman
Tasty food and nice service.
Atmosphere: 5
Food: 5
Service: 5
Mark Fares
Inside was clean, got my food quickly, and it was good.
Atmosphere: 5
Food: 5
Service: 5
Jorge Abraham Castro Garcia
The chicken crunchy tacos are boss!! 😎
Atmosphere: 5
Food: 5
Service: 4
Brian P.
App doesn't work. Very disappointing.
Critycal
Great food, and cheaper than other Pollo loco locations
Atmosphere: 5
Food: 5
Service: 5
Lyn Doofus
Worse experience ever Shrimp was undercooked Went back to get food remade and it taste soapy shrimp is burnt Place was extremely smokey
Atmosphere: 1
Food: 1
Service: 1
Joy De Lara
This location at Carmel Mtn has always been so clean and orderly. Most of the time we visit this location has been great customer service experience but not this time. Gladys was the cashier. We got there pretty early so I cannot say she’s been working when she assisted us. We felt so rushed when there’s no one behind us. She made us feel like we are inconveniencing her. Other than that we love the food and other staff’s attitude.
Drove through last night after intense tennis only to get home with a chicken avocado burrito missing rice and beans inside of it. I know this is a chain but now I guess I have to check my burritos before I drive off. Very disappointing and I needed the carbs from the rice after tennis which is why I went there.
This place is amazing staff super friendly and food tasty like always! For sure coming back! 👏🏻
Atmosphere: 5
Food: 5
Service: 5
The food is always warm & tasty!
Atmosphere: 4
Food: 5
Service: 4
Delicious chicken every time. This location is has a large indoor dinning area. There is tons of parking all around and a drive-through. Staff has always been really helpful.
Atmosphere: 5
Food: 5
Service: 5
Tasty food and nice service.
Atmosphere: 5
Food: 5
Service: 5
Inside was clean, got my food quickly, and it was good.
Atmosphere: 5
Food: 5
Service: 5
The chicken crunchy tacos are boss!! 😎
Atmosphere: 5
Food: 5
Service: 4
App doesn't work. Very disappointing.
Great food, and cheaper than other Pollo loco locations
Atmosphere: 5
Food: 5
Service: 5
Worse experience ever
Shrimp was undercooked
Went back to get food remade and it taste soapy shrimp is burnt
Place was extremely smokey
Atmosphere: 1
Food: 1
Service: 1
This location at Carmel Mtn has always been so clean and orderly. Most of the time we visit this location has been great customer service experience but not this time. Gladys was the cashier. We got there pretty early so I cannot say she’s been working when she assisted us. We felt so rushed when there’s no one behind us. She made us feel like we are inconveniencing her. Other than that we love the food and other staff’s attitude.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Drove through last night after intense tennis only to get home with a chicken avocado burrito missing rice and beans inside of it. I know this is a chain but now I guess I have to check my burritos before I drive off. Very disappointing and I needed the carbs from the rice after tennis which is why I went there.
great and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tostada Salad
One Lady in Counter not respect with
Atmosphere: 3
Food: 3
Service: 1
Good chicken
Atmosphere: 3
Food: 5
Service: 5
The food was not fresh tasted old.
Food: 1
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