I tried ordering wings for my family and me yesterday using their online platform, but I couldn't get the order to go through due to some issues with customizing it. It was a bit frustrating, but I decided to head to the local restaurant to sort it out. When I arrived, I was greeted by Quetzaly V., who was incredibly warm and courteous. She went above and beyond to help me customize our order, as I didn't want to go for the typical family meal. It was too much food, and I didn’t want to waste any. Her patience and friendly service made the experience so much better.
Quetzaly truly delivered exceptional customer service, handling everything with a smile and making sure we got exactly what we wanted without any hassle. Her professionalism and kindness turned what could have been a stressful situation into a genuinely pleasant one. Employees like Quetzaly are rare, and her dedication to making customers feel valued deserves recognition. I left the restaurant not only with a delicious meal but also with a reminder of how great customer service can make all the difference. Thank you, Quetzaly, for turning my evening around!
Atmosphere: 5
Food: 5
Service: 5
Mary Knave
I was having trouble redeeming my points in the app, and the gentleman at the counter was very helpful with that. The only drawback with using the app is that I am not able to order all flats via the app.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sweet Chili Chicken Wing Single Meal
Tang
Bad food, I got diarrhea 2 days
Food: 1
Service: 5
Recommended dishes: Chicken Tenders
Molly L
Something has changed at this location and it’s not good. Just got home with a salad, opened the dressing and there was mold. Every family member thought their food was “Meh” at best.
Atmosphere: 5
Food: 2
Service: 5
Arthur T
I'm a huge fan of this Epic Wings location!
I've tried the one in CV...and this one is better!
Customer service here is also better. Quetzaly was very friendly.
I ordered for takeout: -family 24pc chiken wings, ranch garlic parm lemon pepper 8 bread sticks medium carrots and celery You can get up to 3 flavors...and total was $43. Overall value was pretty good. I also added a combo epic fries for $12.95
I'm not completely sure if there are a la carte orders for just wings...it seems like only combos availablebut not sure. I'll ask next time :D
Limited parking out front. Lots of seating inside.
This location (like the CV one) can definitely get rowdy with a lot of kids and teenagers..
richard jordan
Found a Little Rock 🪨 baked into a 🥖 stick !!!🤢🤮!! Did not even finish my food will not come back at all ! Service was great but a lie because someone is throwing pebbles in the breadsticks doe !!! Management if you have an issue with this post or my review contact me we can talk because this is out of pocket .
Atmosphere: 1
Food: 1
Service: 3
Alice Flournoy
Joseph z. Is a great cashier.
Atmosphere: 5
Food: 5
Service: 5
Benjamin Gonzalez
They cancelled my order today, showed up and they had nothing available. Orders were being fulfilled right in front of me and the manager didn’t provide customer service. Horrible experience
Troy White
Forgot to take a pic. Got wings and fries. Must say, I've had way better wings from Vons and Walmart. The wings had way too much sauce, even though I asked for sauce on the side. The fries were dry and tasteless. And don't get me started on the price. Crazy expensive! This place was good back in the day. Will not be back
Atmosphere: 4
Food: 2
Service: 4
Damnjan Stojkanovic
Wings are so over flavored that I had to wash them off, there is so too much marinade this was my first and last time
I had a really rude costumer, He had green Eyes and he gave me a nasty attitude. The food was great but I won't eat here again because of the service. Everyone is angry here.
Atmosphere: 2
Food: 5
Service: 1
OnTopic
?Omg EVERYTIME I visit this spot they mess up my order I think this was my last time coming. I literally order go home and have to drive 30mins back out to fix my order everytime. They don't care about your gas, or service, I'm so pissed off I had to leave a review this time to let you guys know to check your orders they don't.
Atmosphere: 2
Food: 4
Service: 1
Axel Vazquez
So annoying. They want you to order through door dash or other apps they make you jump through hoops to order on the phone.
Service: 1
Eduardo David
Honestly this place is way better then the other ones I have gone to. Inside its just way more better looking, the food is really good and the best part! The sell beer! And they have my favorite! Dos XX...
Atmosphere: 4
Food: 5
Service: 5
mary banks
Love my epic wings and they have the best bread sticks. Wings are always cooked
I tried ordering wings for my family and me yesterday using their online platform, but I couldn't get the order to go through due to some issues with customizing it. It was a bit frustrating, but I decided to head to the local restaurant to sort it out. When I arrived, I was greeted by Quetzaly V., who was incredibly warm and courteous. She went above and beyond to help me customize our order, as I didn't want to go for the typical family meal. It was too much food, and I didn’t want to waste any. Her patience and friendly service made the experience so much better.
Quetzaly truly delivered exceptional customer service, handling everything with a smile and making sure we got exactly what we wanted without any hassle. Her professionalism and kindness turned what could have been a stressful situation into a genuinely pleasant one. Employees like Quetzaly are rare, and her dedication to making customers feel valued deserves recognition. I left the restaurant not only with a delicious meal but also with a reminder of how great customer service can make all the difference. Thank you, Quetzaly, for turning my evening around!
Atmosphere: 5
Food: 5
Service: 5
I was having trouble redeeming my points in the app, and the gentleman at the counter was very helpful with that. The only drawback with using the app is that I am not able to order all flats via the app.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sweet Chili Chicken Wing Single Meal
Bad food, I got diarrhea 2 days
Food: 1
Service: 5
Recommended dishes: Chicken Tenders
Something has changed at this location and it’s not good. Just got home with a salad, opened the dressing and there was mold. Every family member thought their food was “Meh” at best.
Atmosphere: 5
Food: 2
Service: 5
I'm a huge fan of this Epic Wings location!
I've tried the one in CV...and this one is better!
Customer service here is also better. Quetzaly was very friendly.
I ordered for takeout:
-family 24pc chiken wings, ranch
garlic parm
lemon pepper
8 bread sticks
medium carrots and celery
You can get up to 3 flavors...and total was $43. Overall value was pretty good. I also added a combo epic fries for $12.95
I'm not completely sure if there are a la carte orders for just wings...it seems like only combos availablebut not sure. I'll ask next time :D
Limited parking out front. Lots of seating inside.
This location (like the CV one) can definitely get rowdy with a lot of kids and teenagers..
Found a Little Rock 🪨 baked into a 🥖 stick !!!🤢🤮!!
Did not even finish my food will not come back at all ! Service was great but a lie because someone is throwing pebbles in the breadsticks doe !!!
Management if you have an issue with this post or my review contact me we can talk because this is out of pocket .
Atmosphere: 1
Food: 1
Service: 3
Joseph z. Is a great cashier.
Atmosphere: 5
Food: 5
Service: 5
They cancelled my order today, showed up and they had nothing available. Orders were being fulfilled right in front of me and the manager didn’t provide customer service. Horrible experience
Forgot to take a pic. Got wings and fries. Must say, I've had way better wings from Vons and Walmart. The wings had way too much sauce, even though I asked for sauce on the side. The fries were dry and tasteless. And don't get me started on the price. Crazy expensive! This place was good back in the day. Will not be back
Atmosphere: 4
Food: 2
Service: 4
Wings are so over flavored that I had to wash them off, there is so too much marinade this was my first and last time
Restaurantji Recommends
I had a really rude costumer, He had green Eyes and he gave me a nasty attitude. The food was great but I won't eat here again because of the service. Everyone is angry here.
Atmosphere: 2
Food: 5
Service: 1
?Omg EVERYTIME I visit this spot they mess up my order I think this was my last time coming. I literally order go home and have to drive 30mins back out to fix my order everytime. They don't care about your gas, or service, I'm so pissed off I had to leave a review this time to let you guys know to check your orders they don't.
Atmosphere: 2
Food: 4
Service: 1
So annoying. They want you to order through door dash or other apps they make you jump through hoops to order on the phone.
Service: 1
Honestly this place is way better then the other ones I have gone to. Inside its just way more better looking, the food is really good and the best part! The sell beer! And they have my favorite! Dos XX...
Atmosphere: 4
Food: 5
Service: 5
Love my epic wings and they have the best bread sticks. Wings are always cooked
Atmosphere: 5
Food: 5
Service: 5
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