Couldn’t have gone in at a slower time but it kind of made sense because they had the laziest crew on.
There wasn’t anyone at the host stand so I approached the bar where a group of workers stood at the other end, just staring and chitchatting with each other.
Finally, one of them told the bartender and she walked over to me, asked me how she could help me and I told her I was there to pick up my order and responded saying someone would help me at the host stand to which I responded, there’s nobody there and then she said they’d come out.
I can’t quite explain it but the girls who did come to the host stand gave the vibe that they didn’t want to be bothered with working. Like babe pls quit?!
Long review made short, their customer service is trash and due to it, it’s probably not worth eating here anymore.
Atmosphere: 1
Food: 4
Service: 1
Maya Rajbhandari
worst service and rude staff you’ll literally be waiting 2+ hours for a table
Olivia Roberts
Customer service HORRIBLE! I ordered food for pick up and came when it was ready and paid. The workers said they couldn’t find my order. Then proceeded to ignore me for an hour leaving me standing. Then finally I confronted one of them then they neglected me again. Then finally they told me they still can’t find my order 1.5 hours later. Then had to remake it. And didn’t even offer me any compensation. Well actually they said I could get a free drink then didn’t even give me the drink. I’m actually distraught.
Alex Davison
Great place, been to other Eureka! restaurants before and this one is just as good with a casual vibe in the SDSU area.
Not a restaurant issue but being close to SDSU and the MTS drop, there isn't much parking unless you're lucky to get a street spot or you're willing to go into the pay lot that's right around the corner. We ended up using the pay lot and it was only five dollars.
Atmosphere: 5
Food: 5
Service: 5
Bob Glaser
Go Aztecs!!!
Atmosphere: 5
Food: 5
Service: 5
odina m
The service at this place is so incredibly slow. There has been countless times I have been seated but not greeted for over 30 minutes. I placed to go orders all the time and it’s always packaged either incorrectly, missing food, or takes longer than given time. I am extremely disappointed because I actually do enjoy the food. But as a college student on the go, I hate how slow this place is.
Atmosphere: 3
Food: 4
Service: 1
Raffi Pehlivanian
Since this place is on meal plan, whenever I have some extra money to spend at the end of the week, I'll always get a burger to go. Can't comment on service much but everybody is always nice. I got the jalapeño burger and the spicy fried chicken sandwich to go. Both were super tasty and I would absolutely get either again.
Food: 5
Service: 5
Jessica Velivis
The patio is so nice and the food was delish!! Mac & cheese balls for the win!
Robert Turner
Let me start by saying that we are big fans of Eureka. We have been to multiple locations without issue and have always had a positive experience, except this location. This particular restaurant is just awful. We have been there twice, and both times were a disaster. Granted that each time was in advance of a concert at the SDSU amphitheater, that’s still no excuse for the level of service (actually lack of) that we experienced. Both visits had the same thing in common, total chaos, not enough wait staff or ability to support how busy it was, LONG wait times for any attention at all, 30-60 minutes before a server even acknowledged our presence. Our latest visit, just this weekend, even worse. We had a reservation a month on advance, which they had no record of when we arrived, we waited for an hour for a table, we sat at the table for 30 minutes before a server came, the restaurant was completely sold out of wine, and it was another 30 minutes before they brought our drinks. We were late to the concert, and this is with an original reservation that was over 2 hours before the start time of the concert. Not rocket science for the restaurant management to plan for nights when there is a concert/event…Definitely do not recommend this restaurant on a day when there is an event, strongly avoid.
We've been going here for years, but the last two times the service has been pretty bad. The food is still great but to get a drink or the food was kind of chaotic. I've actually never seen so many people walking around working at a restaurant with such little service. Hopefully things will get figured out soon!!
Atmosphere: 4
Food: 5
Service: 2
Libby Bassett
One of the worst dining experiences I’ve ever had. We waited well over an hour and a half and never even got to order our food. The place was either severely understaffed or the servers just didn’t care to do their jobs. Nobody came to check on us, no one explained the delay, and it honestly felt like we were invisible. If they can’t handle customers, they need to hire more competent people or train the ones they have. We eventually gave up and left hungry and frustrated. Absolutely unacceptable service, and I wouldn’t recommend this place to anyone.
A.S.H. Lunaari
Very cool environment, plenty of natural are coming into the restaurant, it's a great-looking bar they got lots of alcohol, the hostess at the bar was very kind to refill my Water jug , THAT DOESN'T usually happen here in West San Diego, Thank you very much Eureka 🤘🦊❤️
Atmosphere: 5
Food: 4
Service: 5
Portia Dionne
This spot is good for college students. The food itself is pretty mediocre—trying to be fancy, but not quite there. I gave it four stars for the atmosphere because the space has a really nice vibe, though the menu doesn’t quite match the ambience. Since it’s in a college area, students will probably think it’s fancier than it really is, and there are some affordable options too.
Couldn’t have gone in at a slower time but it kind of made sense because they had the laziest crew on.
There wasn’t anyone at the host stand so I approached the bar where a group of workers stood at the other end, just staring and chitchatting with each other.
Finally, one of them told the bartender and she walked over to me, asked me how she could help me and I told her I was there to pick up my order and responded saying someone would help me at the host stand to which I responded, there’s nobody there and then she said they’d come out.
I can’t quite explain it but the girls who did come to the host stand gave the vibe that they didn’t want to be bothered with working. Like babe pls quit?!
Long review made short, their customer service is trash and due to it, it’s probably not worth eating here anymore.
Atmosphere: 1
Food: 4
Service: 1
worst service and rude staff you’ll literally be waiting 2+ hours for a table
Customer service HORRIBLE! I ordered food for pick up and came when it was ready and paid. The workers said they couldn’t find my order. Then proceeded to ignore me for an hour leaving me standing. Then finally I confronted one of them then they neglected me again. Then finally they told me they still can’t find my order 1.5 hours later. Then had to remake it. And didn’t even offer me any compensation. Well actually they said I could get a free drink then didn’t even give me the drink. I’m actually distraught.
Great place, been to other Eureka! restaurants before and this one is just as good with a casual vibe in the SDSU area.
Not a restaurant issue but being close to SDSU and the MTS drop, there isn't much parking unless you're lucky to get a street spot or you're willing to go into the pay lot that's right around the corner. We ended up using the pay lot and it was only five dollars.
Atmosphere: 5
Food: 5
Service: 5
Go Aztecs!!!
Atmosphere: 5
Food: 5
Service: 5
The service at this place is so incredibly slow. There has been countless times I have been seated but not greeted for over 30 minutes. I placed to go orders all the time and it’s always packaged either incorrectly, missing food, or takes longer than given time. I am extremely disappointed because I actually do enjoy the food. But as a college student on the go, I hate how slow this place is.
Atmosphere: 3
Food: 4
Service: 1
Since this place is on meal plan, whenever I have some extra money to spend at the end of the week, I'll always get a burger to go. Can't comment on service much but everybody is always nice. I got the jalapeño burger and the spicy fried chicken sandwich to go. Both were super tasty and I would absolutely get either again.
Food: 5
Service: 5
The patio is so nice and the food was delish!! Mac & cheese balls for the win!
Let me start by saying that we are big fans of Eureka. We have been to multiple locations without issue and have always had a positive experience, except this location. This particular restaurant is just awful. We have been there twice, and both times were a disaster. Granted that each time was in advance of a concert at the SDSU amphitheater, that’s still no excuse for the level of service (actually lack of) that we experienced. Both visits had the same thing in common, total chaos, not enough wait staff or ability to support how busy it was, LONG wait times for any attention at all, 30-60 minutes before a server even acknowledged our presence. Our latest visit, just this weekend, even worse. We had a reservation a month on advance, which they had no record of when we arrived, we waited for an hour for a table, we sat at the table for 30 minutes before a server came, the restaurant was completely sold out of wine, and it was another 30 minutes before they brought our drinks. We were late to the concert, and this is with an original reservation that was over 2 hours before the start time of the concert. Not rocket science for the restaurant management to plan for nights when there is a concert/event…Definitely do not recommend this restaurant on a day when there is an event, strongly avoid.
Atmosphere: 1
Food: 3
Service: 1
Teenagers messing up food
Restaurantji Recommends
We've been going here for years, but the last two times the service has been pretty bad. The food is still great but to get a drink or the food was kind of chaotic. I've actually never seen so many people walking around working at a restaurant with such little service. Hopefully things will get figured out soon!!
Atmosphere: 4
Food: 5
Service: 2
One of the worst dining experiences I’ve ever had. We waited well over an hour and a half and never even got to order our food. The place was either severely understaffed or the servers just didn’t care to do their jobs. Nobody came to check on us, no one explained the delay, and it honestly felt like we were invisible. If they can’t handle customers, they need to hire more competent people or train the ones they have. We eventually gave up and left hungry and frustrated. Absolutely unacceptable service, and I wouldn’t recommend this place to anyone.
Very cool environment, plenty of natural are coming into the restaurant, it's a great-looking bar they got lots of alcohol, the hostess at the bar was very kind to refill my Water jug , THAT DOESN'T usually happen here in West San Diego, Thank you very much Eureka 🤘🦊❤️
Atmosphere: 5
Food: 4
Service: 5
This spot is good for college students. The food itself is pretty mediocre—trying to be fancy, but not quite there. I gave it four stars for the atmosphere because the space has a really nice vibe, though the menu doesn’t quite match the ambience. Since it’s in a college area, students will probably think it’s fancier than it really is, and there are some affordable options too.
Atmosphere: 5
Food: 2
Service: 2
Nice place, good food, great service.
Atmosphere: 5
Food: 5
Service: 5
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