I’m really disappointed with my recent visit to Explorer’s Café. I asked the staff for allergen information because my child have dietary restrictions, but unfortunately, no one was able to give me a clear or consistent answer.
I specifically asked about the chicken tenders, and one employee told me the batter contained dairy. But when I checked the official allergen menu, it said there was no dairy in it. This contradiction left me feeling uncertain and unsafe, and I didn’t want to take the risk—so I left without ordering.
It’s incredibly frustrating that none of the staff seemed confident or trained in handling allergen questions. Food safety is not something to take lightly. I really hope Explorer’s Café ensures that at least one team member on shift is trained and can accurately answer allergen-related concerns in the future.
Until then, I unfortunately can’t recommend it to anyone with food allergies or sensitivities.
Widad Alameer
Rate : I am sorry there is no minus stars so will go with zero When me and my family were waiting we saw workers just talking and chilling not doing their work. We waited for one hour and thirty minutes. The food tasted like trash and we litterly ate nothing of it. My daughter felt like she was going to throw up. The workers were serving people that ordered after us and served older people before us. The workers are a group of teenagers serving with attitude and not knowing how to respect people. It was a big chaos. The workers were also not saying the orders in order. They just kept chatting and ignoring the big chaos infront of them. This restaurant will ruin your mood and time at seaworld.
Kate Sarychev
One Star — Never Again
I wish I could give zero stars. I ordered a Beyond Burger for $19.99 at Explorer’s Café and what I got was two stale buns and a sad, dry patty that tasted like overcooked cardboard. No lettuce, no tomato, no onion — not even a hint of sauce to save it. It was like biting into a mouthful of dusty regret.
If you enjoy chewing on a flavorless hockey puck sandwiched between dry bread, then by all means, waste your $19.99 here. Otherwise, spare yourself the disappointment and go literally anywhere else.
Complete waste of money and appetite.
Greg V
Understaffed and slow - food is dry and terrible
Dana Ortiz
Dirty, the food was horrible and that’s an understatement. Syrup on a burger…? Yeah gross. The workers are lazy and clueless.
Hab Khatu3
Worst food you can eat in the entire world. 20 bucks for bun and a patty, not a single thing apart from it. No lettuce no tomatoes no cheese no sauces no pickles, etc. Just avoid and save money.
Melinda Muyargas
It's hard to rate any food at SeaWorld because it's all super expensive. :/
This Cobb salad was a good healthy option. The ingredients tasted good and I enjoyed the different toppings like squash, which I'd never seen on a Cobb salad before.
However, it was tiiiiiny. :(
There was no dressing on it, but there were little packets of ranch available.
I also got a cookie because it was thrown in for free, which was big and also tasted good and was a great soft texture, but way too expensive on the menu price.
Chad Atchison
Awful - burgers are over cooked and dry, the bun rock hard, none of the promised condiments on them. Waste of money, RUN away from here.
Brian Boyd
I tried to order with the Q code. It wouldn’t connect to the site. So I got in the one line they had open. The guy wasn’t trying to hurry the line up. If the food is the same quality as the other places in Sea World, it’s probably good I just walked out.
Sitting outside on the patio, I was debating whether to order online or walk in, and some guy at a table is smoking. His smoke is infesting all the surrounding tables and people are moving. I told a worker inside who said it was not allowed out there. I asked if He could get someone to stop the guy and he just shrugged.
Bozhidar Stanchev
Absolute disaster! Molded grapes, rock hard buns for the burger.
I went to Sea World on a pretty slow day. Monday, December 16.
I'm a pass member and I'm continuing my search for adequate food at Sea World.
I decided I'd try this spot. We ordered a cheeseburger with fries. Took less than 5 minutes for us to receive our food. We proceeded to get all the condiments: ranch, BBQ, Mayo, and ketchup.
The cheeseburger does not come with lettuce, tomatoes or anything, just a slice of cold cheese and a patty. And a side of fries. The burger was not warm. Not even under a heat lamp warm. The cheese looked like it came straight from the fridge and placed on a burger that was cooked 2 hours ago. The bun wasn't warmed, toasted, but was as rubbery as an automotive tire. Hence why we needed the condiments to be slathered on the bun. The fries were slightly cold, but at least the fries tasted good.
1 star for it being edible at least.
Will not go here again. Jack in the box tacos at least have more flavor. All I ask for is FRESHLY cooked food. But can't even get that apparently.
The BBQ place has my top vote still.
Atmosphere: 2
Food: 1
Service: 2
Tanya Ramirez
BRING YOUR OWN FOOD!
Atmosphere: 1
Food: 1
Service: 1
Kyle B
Very slow service since the workers were too busy talking. The food served was clearly sitting for way too long and the rice wasn't even fully cooked.
Atmosphere: 1
Food: 1
Service: 1
Luz Pinto
Of note, Cafe 64 is the same as Explorers Cafe. The place is kind of what you would expect from an amusement park. Their Cafe 64 Burger was quite decent and of good size, though of course pricey; fortunately, we found the condiment bar when looking for napkins, which made a world of difference as without the lettuce, tomatoes, etc the burger looked quite sad. There was about a 10 minute wait to order and then only about 5 minutes to get the food; this was in spite of it being the middle of summer and, thus, a busier season.
Atmosphere: 3
Food: 3
Service: 3
MIKE
Cheeseburger was overcooked and cold. Fries overcooked dry and cold. Chicken tenders dry. No condiments. Just ketchup, ranch and BBQ sauce. Over 30 minute wait. Soda machine out of cola and lemonade.
I’m really disappointed with my recent visit to Explorer’s Café. I asked the staff for allergen information because my child have dietary restrictions, but unfortunately, no one was able to give me a clear or consistent answer.
I specifically asked about the chicken tenders, and one employee told me the batter contained dairy. But when I checked the official allergen menu, it said there was no dairy in it. This contradiction left me feeling uncertain and unsafe, and I didn’t want to take the risk—so I left without ordering.
It’s incredibly frustrating that none of the staff seemed confident or trained in handling allergen questions. Food safety is not something to take lightly. I really hope Explorer’s Café ensures that at least one team member on shift is trained and can accurately answer allergen-related concerns in the future.
Until then, I unfortunately can’t recommend it to anyone with food allergies or sensitivities.
Rate : I am sorry there is no minus stars so will go with zero
When me and my family were waiting we saw workers just talking and chilling not doing their work. We waited for one hour and thirty minutes. The food tasted like trash and we litterly ate nothing of it. My daughter felt like she was going to throw up. The workers were serving people that ordered after us and served older people before us. The workers are a group of teenagers serving with attitude and not knowing how to respect people. It was a big chaos. The workers were also not saying the orders in order. They just kept chatting and ignoring the big chaos infront of them. This restaurant will ruin your mood and time at seaworld.
One Star — Never Again
I wish I could give zero stars. I ordered a Beyond Burger for $19.99 at Explorer’s Café and what I got was two stale buns and a sad, dry patty that tasted like overcooked cardboard. No lettuce, no tomato, no onion — not even a hint of sauce to save it. It was like biting into a mouthful of dusty regret.
If you enjoy chewing on a flavorless hockey puck sandwiched between dry bread, then by all means, waste your $19.99 here. Otherwise, spare yourself the disappointment and go literally anywhere else.
Complete waste of money and appetite.
Understaffed and slow - food is dry and terrible
Dirty, the food was horrible and that’s an understatement. Syrup on a burger…? Yeah gross.
The workers are lazy and clueless.
Worst food you can eat in the entire world. 20 bucks for bun and a patty, not a single thing apart from it. No lettuce no tomatoes no cheese no sauces no pickles, etc. Just avoid and save money.
It's hard to rate any food at SeaWorld because it's all super expensive. :/
This Cobb salad was a good healthy option. The ingredients tasted good and I enjoyed the different toppings like squash, which I'd never seen on a Cobb salad before.
However, it was tiiiiiny. :(
There was no dressing on it, but there were little packets of ranch available.
I also got a cookie because it was thrown in for free, which was big and also tasted good and was a great soft texture, but way too expensive on the menu price.
Awful - burgers are over cooked and dry, the bun rock hard, none of the promised condiments on them. Waste of money, RUN away from here.
I tried to order with the Q code. It wouldn’t connect to the site. So I got in the one line they had open. The guy wasn’t trying to hurry the line up. If the food is the same quality as the other places in Sea World, it’s probably good I just walked out.
Sitting outside on the patio, I was debating whether to order online or walk in, and some guy at a table is smoking. His smoke is infesting all the surrounding tables and people are moving. I told a worker inside who said it was not allowed out there. I asked if
He could get someone to stop the guy and he just shrugged.
Absolute disaster! Molded grapes, rock hard buns for the burger.
Restaurantji Recommends
Here is your warning: Do NOT go here.
I went to Sea World on a pretty slow day. Monday, December 16.
I'm a pass member and I'm continuing my search for adequate food at Sea World.
I decided I'd try this spot. We ordered a cheeseburger with fries. Took less than 5 minutes for us to receive our food. We proceeded to get all the condiments: ranch, BBQ, Mayo, and ketchup.
The cheeseburger does not come with lettuce, tomatoes or anything, just a slice of cold cheese and a patty. And a side of fries. The burger was not warm. Not even under a heat lamp warm. The cheese looked like it came straight from the fridge and placed on a burger that was cooked 2 hours ago. The bun wasn't warmed, toasted, but was as rubbery as an automotive tire. Hence why we needed the condiments to be slathered on the bun. The fries were slightly cold, but at least the fries tasted good.
1 star for it being edible at least.
Will not go here again. Jack in the box tacos at least have more flavor. All I ask for is FRESHLY cooked food. But can't even get that apparently.
The BBQ place has my top vote still.
Atmosphere: 2
Food: 1
Service: 2
BRING YOUR OWN FOOD!
Atmosphere: 1
Food: 1
Service: 1
Very slow service since the workers were too busy talking. The food served was clearly sitting for way too long and the rice wasn't even fully cooked.
Atmosphere: 1
Food: 1
Service: 1
Of note, Cafe 64 is the same as Explorers Cafe. The place is kind of what you would expect from an amusement park. Their Cafe 64 Burger was quite decent and of good size, though of course pricey; fortunately, we found the condiment bar when looking for napkins, which made a world of difference as without the lettuce, tomatoes, etc the burger looked quite sad. There was about a 10 minute wait to order and then only about 5 minutes to get the food; this was in spite of it being the middle of summer and, thus, a busier season.
Atmosphere: 3
Food: 3
Service: 3
Cheeseburger was overcooked and cold. Fries overcooked dry and cold. Chicken tenders dry. No condiments. Just ketchup, ranch and BBQ sauce. Over 30 minute wait. Soda machine out of cola and lemonade.
Atmosphere: 3
Food: 1
Service: 2
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