Firefly Eatery & Bar

Great seating, outside, service was great, food was also delightful, we are frequent visitors.

Atmosphere: 5

Food: 5

Service: 5

My friend and I came here after a whale watching trio for dinner. We were ignored the waiters while everyone was served. My cappuccino was served unsweetened and like warm. When requested to be made again it tasted exactly the same as when it was served, but slightly warmer. My lava cake was like warm as well and tastes like it was microwaved. Regretting spending almost 30 dollars on terrible food and lackluster service.

Food: 1

Service: 1

We had breakfast and then brunch at this restaurant on back-to-back days. On the first day, the waiter served my water in a very obvious lipstick-smeared glass! Apparently they don’t wash their glasses?! On the 2nd day, the eggs on the eggs Benedict were hard without any runny yolk, so I sent it back; it also had thin ham instead of the traditional, and superior, Canadian bacon. The one melon on the fruit plate was not close to being ripe & waitress said it included blueberries and strawberries, but no blueberries in sight; I should have asked for another melon and blueberries. Overall, very underwhelmed with this restaurant, though the waitress on our 2nd day gave friendly quick service and was apologetic for the overcooked eggs. Of course, the blame for the eggs is only on the chef, so I did not penalize her tip. Any half-way decent chef would easily be able to tell by jiggling the plate that those were very overcooked, but he thought he’d get away with it. So if they can’t do a proper eggs Benedict egg, the quality of the food preparation is fairly suspect.

Atmosphere: 3

Food: 2

Service: 3

We enjoyed the restaurant. We mostly sat outside and enjoyed the view and the meal. Bobby our server was great! We will be back next time we visit SD.

Atmosphere: 5

Food: 5

Service: 5

Nice atmosphere, very good service, all things considered not terrible pricing. Food was marginal, and thats being a bit gracious. Hours are poor. It's more a spot to door dash and eat outside as the owners of the hotel are more interested in bait and switch rip off of terrible dilapidated rooms that cost as much as the far superior Hyatt across the street. So I guess if you're bored there and want to walk somewhere
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It could be worse??

Atmosphere: 4

Food: 3

Service: 5

I had breakfast at Firefly (inside the Dana Hotel) after walking over from the Hyatt Regency Mission Bay, and it was a nice start to the day. I ordered an omelet and was initially served the wrong one, but the staff corrected it quickly without any fuss, which I appreciated. The coffee was excellent—really, really good.

I chose to sit outside, and the relaxed outdoor setting added to the overall experience. It’s a great spot if you want a casual breakfast with good service and a pleasant ambiance.

Atmosphere: 4

Food: 5

Service: 4

We had a medical emergency AMEN to a man knew it was serious. Boxed the meals discounted what was not drank. Thank you for a great man of faith.

Atmosphere: 5

Food: 5

Service: 5

Madelynn was awesome - San Diego local & highly recommend coming here for a vacation vibe, good food and great service.

Went for food and drinks and overall it was the best option in the area.

Atmosphere: 5

Food: 4

Service: 5

Food was great, our server Manny was really accommodating, and gave us lots of tips on where to visit on the rest of our trip in San Diego. Slightly expensive, but that might just be because I am used to UK prices

Atmosphere: 4

Food: 5

Service: 5

The food was tasty and the atmosphere was relaxing. The main gripe I have is our waitress took such a long time to check on us. I was planning on ordering a couple more drinks over time but we went nearly a half hour before she came over to us. Nobody attempted to refill our waters until I was in the middle of signing the check either.

Atmosphere: 4

Food: 4

Service: 2

The food looked fancy and was priced fancy, but the taste was far from fancy.

Atmosphere: 4

Food: 1

Service: 3

Good service and yummy food. The fish tacos are money!!

Atmosphere: 5

Food: 5

Service: 5

Edit: I was able to connect with Erik, the F&B Director, who was able to make this experience have more of a positive light. I had my heart set on not returning and leaving this experience as is. After speaking with Erik, we will be returning next year during our annual trip to see if we can have a better experience.

Original review:

The staff at this restaurant were unbelievably rude. I called to place a simple to-go order, and the girl on the phone literally hung up after saying “That’s it?” No name, no price, no confirmation—just click.

When I went to pick it up, I watched them mock another guest who asked a basic question about pool towels. One girl cut him off mid-sentence with a sarcastic “Yeah yeah, it’s not that big of a deal,” then laughed about him as he walked away. Poor guy even made eye contact with me to confirm he just got treated that way. You could see his smile literally drop when he walked away it was so sad.

Firefly isn’t just bad service—it’s employees going out of their way to make paying guests feel stupid and unwelcome. It felt like dealing with bored teenagers who couldn’t care less. Absolutely unacceptable.

The food was better then expected and the service was pleasant.