Firefly Eatery & Bar

Good service and yummy food. The fish tacos are money!!

Edit: I was able to connect with Erik, the F&B Director, who was able to make this experience have more of a positive light. I had my heart set on not returning and leaving this experience as is. After speaking with Erik, we will be returning next year during our annual trip to see if we can have a better experience.

Original review:

The staff at this restaurant were unbelievably rude. I called to place a simple to-go order, and the girl on the phone literally hung up after saying “That’s it?” No name, no price, no confirmation—just click.

When I went to pick it up, I watched them mock another guest who asked a basic question about pool towels. One girl cut him off mid-sentence with a sarcastic “Yeah yeah, it’s not that big of a deal,” then laughed about him as he walked away. Poor guy even made eye contact with me to confirm he just got treated that way. You could see his smile literally drop when he walked away it was so sad.

Firefly isn’t just bad service—it’s employees going out of their way to make paying guests feel stupid and unwelcome. It felt like dealing with bored teenagers who couldn’t care less. Absolutely unacceptable.

The food was better then expected and the service was pleasant.

This review was for the restaurant only, not the bar located at the other swimming pool. I waited 40 minutes for my clam chowder! I clearly told them I'm in the pool with my kids. I even tip 10% for there shitty service. The tastes and portions of the food is mediocre for 15 dollars! Omg! I should of read all the reviews before even buying. I even showed the guy the online prices before giving me a different prices!

Pool and atmosphere brilliant, rooms very good. Bar/restaurant service very very slow 15mins wait minimum so far for both nights.

Great service

Food was delicious and a good drink selection. Service was a little slow due to an event going on but overall good experience.

For hotel guests only.

Food was great, staff was friendly. Right next to pool smell of chlorine was strong.

Atmosphere: 4

Food: 5

Service: 5

It's hit or miss, mostly hit. But way overpriced for what it is. Leave the hotel and get better for less.

Wheelchair accessibility: Very accessible.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Tortilla Soup, Fish Taco

Great food, service and atmosphere.

Atmosphere: 5

Food: 5

Service: 5

The service and the food was excellent. We'll definitely be back.

Very accommodating for guests at the Dana I appreciated the service to make me and my husband's honeymoon easy and memorable. I will definitely recommend firefly to
family and friends. Thank you !

Atmosphere: 5

Food: 4

Service: 4

OMG. THE BEST TIME. MARISSA CORRECTED OUR ROOM AND IT WAS AMAZON..Frank got our room keys to me quick and to MAKE IT EVEN MIRE SPECIAL WE MEET MANNY @FIREFLY AND GECWAS AMAZING AND MADE ME & HUBBY ANNIVERSARY SO SPECIAL. WE TALED ABOUT EVERYTHING IN SECONDS. HE IS AWESOME And he kept a smile on me and hubby face

Atmosphere: 5

Food: 5

Service: 5

Beautiful outdoor patio with fire tables overlooking the pool and marina.Service was exceptional!! Food was good as well.

Atmosphere: 5

Food: 4

Service: 5