Firehouse Subs Mira Mesa

It was clean and the workers are very nice.
The food, I got the meatball subs and they were pretty good. The mac and cheese well not that great taste wise, and if im paying 5 bucks they could at least fill the cup.

Atmosphere: 4

Food: 3

Service: 4

David deserves a raise! David is the ONLY person in there taking everyone’s order and also making everyone’s food while his coworker sits in the corner on his phone. David gave amazing service and was very kind.

Atmosphere: 3

Food: 5

Service: 5

David you rock~ ty for the fast service, I made my bus on time ^^

Atmosphere: 5

Food: 5

Service: 5

I love the Engineer sandwich. In my opinion is the best one.

Atmosphere: 5

Food: 5

Service: 5

Best sandwich ever!

Atmosphere: 5

Food: 5

Service: 5

One of my favorite places to stop and grab a bite in San Diego! Fast friendly and the food is awesome!! Best part they support firefighters. I might pay a touch more, but it’s very much worth it! Better quality food, and a good cause!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smokehouse Beef \u0026 Cheddar Brisket, Firehouse Steak \u0026 Cheese

Always love coming to firehouse subs in Mira Mesa! Their subs are just top notch! I love getting a hot sub and picking my own toppings but you can also choose a pre made sub like an Italian or hook and ladder! Definitely recommend stopping by!

Atmosphere: 5

Food: 5

Service: 5

I love that I found one in San Diego from Florida! I love the #10 but I had to try the Italian here. It was so good and can't wait to go again. 😋❤️

Atmosphere: 5

Food: 5

Service: 5

Good food and friendly service

Atmosphere: 5

Food: 5

Service: 5

I just happened to see this Firehouse Subs in Mira Mesa as I drove by it with my family last week so I wanted to return and try it out. I was pleasantly surprised and glad I went back today. Everything was great and I will be looking forward to my next visit very soon as I regularly travel down that way every weekend. I also was excited to see that there are other locations around when I added it to my favorites list of restaurants in my car navigator. I will look forward to eating at other locations, as well.

Happy Customer!

Atmosphere: 5

Food: 5

Service: 5

Never been to this location to eat but I can say there sandwichs are awesomely delicious

Food: 5

Recommended dishes: Italian, Chips

My experience at this location was rude, disappointing, and I’m not coming back. I went into the store to redeem a free medium sub that I earned from my rewards. My order was taken and when I pressed redeem and scanned my rewards it told me that the reward went through on my end but they told me not on there end. The manger lady told me I had to order something that cost money to make it work, so as I surveyed the menu to order something little. The manager/cook lady rudely interrupted, me looking through the menu, to take someone else’s order when the guy who was at the register was waiting on my decision. She told the cashier to move my order out the way to take the next guest. This was problematic because I had scanned my rewards already and it took it off on my end, so voiding the transaction made my reward disappear completely. Also, this showed me the lady gave up helping before she actually did. The lady told me that I’m gonna have to contact customer service, but she wasn’t willing to let me try to scan my phone again until I had to repeat myself multiple times. The cashier guy said this has happened before and suggested another solution, but she said she doesn’t do that anymore and didn’t even want to try. To get me out the way the rude lady gave me a number and said call this and tell them that your rewards number didn’t work. I went outside to call the number, and it was just a number that lead you to the website. This number is posted throughout the store and it’s suppose to be a direct line to customer service which it wasn’t. She then proceed to be mad at me for her giving me the wrong number, and then I have to wait another 10min to see what this crazy lady is gonna do. Then she calls someone which tells her that there is a number on the app which there isn’t, so I had to replace a report on their automated bot support service. Which mind you know was helping me and I was the only customer that needed help. Which they told me they’d get back to me in 24-48hrs. The problem with that is I don’t live close and I wouldn’t be able to make it back to Firehouse again. The rude lady then ignores me as I’m still unhappy and just tells me there is nothing that she can do after telling me that calling them should fix it. She then ungratefully blames it on their “outdated system” and says she can’t do anything after I sincerely explained to her that I don’t live close to the area to come here again. This lady didn’t like me when I first walked in and already had a problem with me before they even took my order. I don’t know if it had anything to do with racial profiling because she was so helpful to the white men that had ordered after I came in, but had not energy or decency for me. I left hungry, angry, and disappointed that this is how my favorite sandwich place treats their loyal customer. Who literally was trying to redeem her free sandwich with all the reward points I had. Now I’m down 12000 points without ordering anything, I wasted my gas for driving out of my way to have this terrible experience, and on top of that I’m hungry because that was my lunch. I believe that rude lady worker needs to learn customer service skills because the way she treated me was unacceptable all for a sandwich. I never raised my voice or anything I just voiced my frustration to them and got nothing. Yall gained an unhappy customer and I’m just warning everyone on here not to go to this location unless you want to be treated like me.

- I forgot to mention this happened 04/03/2025 between 11:05 - 11:50 about.

Atmosphere: 1

Food: 1

Service: 1

Great tasting subs & super fast service. Great rewards program, too.

Atmosphere: 5

Food: 5

Service: 5

The store was clean, we were greeted right away. My sandwich was made in a reasonable time and tastes great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club on a Sub

Nice and clean,Employees are always friendly.

Atmosphere: 5

Food: 5

Service: 5